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  • 24 Jul 2023
  • Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

workforce, since an ever-growing proportion of college and graduate school enrollees are women, he adds. This planning is even more necessary with the advent of Artificial Intelligence (AI), Fuller cautions. As computers automate more... View Details
Keywords: by Kara Baskin

    Magie Cheng

    Mengjie (Magie) Cheng is a Ph.D. student in Marketing at Harvard Business School. She received her B.S. in Finance from Chu Kochen Honors College at Zhejiang University and M.S. in Management Science and... View Details
    • March 2022 (Revised April 2023)
    • Case

    Pittsburgh: A Successful City?

    By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
    Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
    Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business ＆ Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation ＆ Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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    • Web

    Marketing - Faculty & Research

    Language Model ; Generative Ai ; Artificial Intelligence ; Market Research ; Research ; Marketing ; AI and Machine Learning ; Analytics and Data Science ; Analysis ; Customers ; Consumer Behavior ; Technology Industry ; Information... View Details
    • 15 May 2024
    • Research & Ideas

    A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

    part of drivers: “Whether people utilize automated vehicles is not just a matter of how they view the technology in a vacuum, but it's how they view it in relation to themselves,” says De Freitas, who is also director of HBS’s Ethical View Details
    Keywords: by Rachel Layne; Transportation; Auto
    • 28 Mar 2024
    • News

    Rooms with a View

    Engine and the publication of his new book, Talent Disruption: People Are the Brands. Both explore the potential of artificial intelligence to create a talent marketplace that is more effective for the employee and employer—one that’s “a... View Details
    Keywords: April White; photos by Christina Gandolfo; Hospitality
    • Research Summary

    Learning Organizations

    David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

    • Web

    Podcast - Business & Environment

    Project Bellwether at X, The Moonshot Factory at Alphabet (formerly Google X). Sarah shares how geospatial data and artificial intelligence can help communities and businesses anticipate and respond to climate risks. Sarah shares insights... View Details
    • 28 May 2024
    • In Practice

    Job Search Advice for a Tough Market: Think Broadly and Stay Flexible

    deploy with experience that suits client needs. In this increasingly complex world, there is no shortage of client demands for digital transformation, emerging artificial intelligence (AI) applications, renewable energy, risk mitigation,... View Details
    Keywords: by Rachel Layne
    • Web

    South Asia - Global

    ensure steadier revenue. To support the new pricing structure, TagHive enhanced its software with artificial intelligence and expanded its customer support team and their responsibilities to subscription fee customers. By December 2024,... View Details
    • 09 Nov 2007
    • Working Paper Summaries

    Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making

    Keywords: by Giovanni M. Gavetti & Massimo Warglien
    • February 2021 (Revised March 2022)
    • Case

    TikTok in 2020: Super App or Supernova?

    By: Jeffrey F. Rayport, Dan Maher and Dan O'Brien
    TikTok’s parent company, ByteDance, was launched in 2012 around a simple idea – helping users entertain themselves on their smartphones while on the Beijing Subway. In less than a decade, it had become one of the world’s most valuable private companies, with investors... View Details
    Keywords: Business Model; Business Startups; Business Organization; Change Management; Disruption; Cross-Cultural and Cross-Border Issues; Global Strategy; Health Pandemics; Innovation Strategy; Growth and Development Strategy; Growth Management; Brands and Branding; Marketing Strategy; Marketing Channels; Network Effects; Digital Platforms; Product Design; Product Development; Partners and Partnerships; Opportunities; Social Issues; Mobile and Wireless Technology; Internet and the Web; Value Creation; United States; China
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    • Web

    Latin America - Global

    explored the profound ways artificial intelligence is transforming labor markets, job design, and the skills required for the workforce of the future. He shared global trends, emerging challenges, and opportunities for business leaders to... View Details
    • 06 Jun 2024
    • Research & Ideas

    How Younger Immigrants Gain an Edge in American Business

    to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images from AdobeStock/ Brad Pict and generated by Midjourney, an artificial intelligence tool View Details
    Keywords: by Rachel Layne
    • 01 Dec 2023
    • News

    Thinking Ahead

    As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
    Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

      Rowan Clarke

      Rowan Clarke is a PhD candidate at Harvard Business School in the Strategy Unit. He researches entrepreneurship and technology/AI for economic development and social impact. His work assists small business entrepreneurs, and high-growth technology... View Details

      Keywords: energy; financial services; green technology; retail financial services; microfinance; management consulting; high technology
      • 23 Jul 2001
      • Research & Ideas

      Sam Walton: Great From the Start

      entrepreneurs are, speaking generally, people of enormous, innate optimism… They believe that honest, intelligent effort will be greeted by appropriate reward. What they do not believe is that life is unfair. When they do everything... View Details
      Keywords: by Richard S. Tedlow; Retail
      • 31 Jan 2022
      • Research & Ideas

      Where Can Digital Transformation Take You? Insights from 1,700 Leaders

      Wallace Brett Donham Professor of Business Administration and faculty chair of the Leadership Initiative at Harvard Business School. Ann Le Cam is senior vice president of global talent and animation production at Weta Digital. Sunand Menon is chief product officer of... View Details
      Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
      • June 2025
      • Case

      TagHive: Edtech Pricing and Distributor Decisions

      By: Isamar Troncoso, Frank V. Cespedes and Stacy Straaberg
      Education technology (edtech) company TagHive, founded in 2017, used a direct sales team and third-party distributors to sell its Class Saathi hardware and software solution to 300 clients, mainly primary and secondary schools in India. The product aimed to improve... View Details
      Keywords: Business Model; Marketing Channels; Marketing Strategy; Product Marketing; Social Marketing; Information Infrastructure; Internet and the Web; Mobile and Wireless Technology; Technology Adoption; Teaching; Price; Customer Relationship Management; Customer Satisfaction; Growth and Development; Technological Innovation; AI and Machine Learning; Applications and Software; Distribution Channels; Sales; Reputation; Education Industry; Technology Industry; India; South Korea
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      • May 2021
      • Teaching Note

      From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'

      By: Tsedal Neeley
      Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
      Keywords: Multinational Firms and Management; Transformation; Strategy; Disruption; Employees; Competency and Skills; Training; Organizational Culture; Digital Transformation; Information Technology Industry
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