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Show Results For
- All HBS Web
(1,317)
- People (4)
- News (445)
- Research (630)
- Events (9)
- Multimedia (27)
- Faculty Publications (419)
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
officer of RANE, a risk intelligence company. Emily Tedards is a research associate at HBS. [Image: iStockphoto/Krzysztof12] Related reading from the Working Knowledge Archives The IT Leader’s Hero Quest What qualities do leaders need... View Details
- 01 Jun 2024
- News
From Chalkboards to Chatbots
Artwork/animation by Greg Meeson/hitandrunmedia.com; shutterstock.com Generative artificial intelligence (GenAI) is reshaping our world at an unprecedented pace, becoming an integral part of how we live, work, and interact. It is... View Details
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
underlying dynamics of artificial intelligence (AI), participants say that almost all employees need a "basic understanding and comfort" of working with data—its potential and limitations. Digital specialists in an organization should... View Details
- Research Summary
Overview
Navid has worked with different organizations across various industries, from the Federal Reserve to medical device manufacturers, heavy construction equipment sellers, and B2B software providers, to assemble proprietary datasets in studying organizational buying.... View Details
- Forthcoming
- Article
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment
By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
- Winter 2021
- Article
Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation
By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding... View Details
Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
- May 2021
- Teaching Note
From Globalization to Dual Digital Transformation: CEO Thierry Breton Leading Atos Into 'Digital Shockwaves'
By: Tsedal Neeley
Teaching Note for HBS Case Nos. 419-027 and 419-046. Thierry Breton, chairman and CEO of IT company Atos, faces a pivotal juncture. After spending eight intense years scaling the company globally to over 100,000 employees in 70 countries, he sees digital shockwaves... View Details
Matt DosSantos DiSorbo
I am a PhD student in the Technology and Operations Management Unit. My research focuses on Human-AI Collaboration. My advisor is Professor Kris Johnson Ferreira. Prior to HBS, I obtained an A.B. in Statistics from Harvard College and worked at BlackRock in New York... View Details
- 28 Mar 2018
- HBS Seminar
Tim O’Reilly, O’Reilly Media
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
American men are stereotyped as being less intelligent and more likely to engage in criminal behavior than Caucasian men. Asian Americans are stereotyped as technically competent, but lacking in the social skills required to lead... View Details
Keywords: by Mallory Stark
- 02 Apr 2024
- Research & Ideas
Employees Out Sick? Inside One Company's Creative Approach to Staying Productive
Conquered Fast Fashion—and Forged a New Business Model Have We Seen the Peak of Just-in-Time Inventory Management? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Illustration created using images generated by Midjourney, an... View Details
- 02 Nov 2016
- HBS Seminar
Gillian Hadfield, University of California, Gould School of Law
- Web
About the Project - Managing the Future of Work
other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and worker investments... View Details
- Web
2023 Reunion Presentations - Alumni
Artificial Intelligence and the Future of Work in the Post-Covid World Professor Joe Fuller (MBA 1981) + More Info – Less Info What is going on in labor market? How will generative AI and other technologies affect the future of work? How... View Details
- 22 May 2019
- Blog Post
What is FIELD Global Immersion?
where they are discussing cases, and actually step into the shoes of a protagonist; 2. Enhance students’ cultural intelligence and ability to adapt to doing business in foreign contexts; and 3. Practice the human-centered design... View Details
- Web
Leadership Initiative - Leadership
Media Insight, and also serves as the Chief Product Officer of RANE, overseeing a suite of digitally delivered risk intelligence platforms which help monitor and address cyber, geopolitical and other security threats. Previously, he... View Details
- 2024
- Working Paper
The Narrative AI Advantage? A Field Experiment on Generative AI-Augmented Evaluations of Early-Stage Innovations
By: Jacqueline N. Lane, Léonard Boussioux, Charles Ayoubi, Ying Hao Chen, Camila Lin, Rebecca Spens, Pooja Wagh and Pei-Hsin Wang
The rise of generative artificial intelligence (AI) is transforming creative problem-solving, necessitating new approaches for evaluating innovative solutions. This study explores how human-AI collaboration can enhance early-stage evaluations, focusing on the interplay... View Details
Lane, Jacqueline N., Léonard Boussioux, Charles Ayoubi, Ying Hao Chen, Camila Lin, Rebecca Spens, Pooja Wagh, and Pei-Hsin Wang. "The Narrative AI Advantage? A Field Experiment on Generative AI-Augmented Evaluations of Early-Stage Innovations." Harvard Business School Working Paper, No. 25-001, August 2024. (Revised August 2024.)
- Web
Europe - Global
Its Workforce Discover how Pernod Ricard, a global leader in premium spirits, is harnessing data and artificial intelligence to reimagine operations and expand into new markets. In this Cold Call Podcast episode, HBS Professors Iavor... View Details
- 07 Mar 2023
- HBS Case
ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?
ChatGPT’s buzzy debut has made for a rough few months for Google. Close watchers of the tech giant say: It didn’t have to go this way. Essentially scooped by a competitor on its home turf, Google has scrambled to release its own artificial View Details
- 2024
- Chapter
Regulating Collective Emotions
By: Amit Goldenberg
When we think of emotion and emotion regulation, we typically think of them as processes occurring at the individual level. Even when emotions are experienced by multiple people who interact with each other, analysis is typically centered around individual-level... View Details
Goldenberg, Amit. "Regulating Collective Emotions." Chap. 22 in Handbook of Emotion Regulation. Third Edition edited by James J. Gross and Brett Q. Ford, 183–189. Guilford Press, 2024.