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  • All HBS Web  (1,510)
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  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

entailed setting up a corporate page on Facebook, getting people to "Like" it, and then broadcasting messages to those fans with the expectation of receiving a response (in the form of either feedback or increased sales). Companies have... View Details
  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

strategically significant moments to obtain feedback and support. Ironically, by exercising his power to give orders, the CEO actually reduces his real power, saps his energy and his organization's, and slows down progress. Ironically, by... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Clearly, a larger installed base implies that there will be stronger direct and indirect network effects, and this will enhance the value of the operating system to current and potential users. In addition, a larger installed base also implies that there will be more... View Details
Keywords: by Sean Silverthorne; Technology
  • 07 Jun 2016
  • First Look

June 7, 2016

Automated Text Analysis By: Mankad, Shawn, Hyunjeong "Spring" Han, Joel Goh, and Srinagesh Gavirneni Abstract—Customer reviews submitted at Internet travel portals are an important yet underexplored new resource in obtaining View Details
Keywords: Sean Silverthorne
  • 18 Nov 2008
  • First Look

First Look: November 18, 2008

traditional paradigm of service-level agreements (SLAs), while sufficient for Infosys' needs early on, is not able to achieve the level of understanding that transformational partnerships require. Infosys applies the principles of the Balanced Scorecard (BSC) to... View Details
Keywords: Martha Lagace
  • 08 Nov 2024
  • HBS Case

What Wartime Service Taught These Historic Leaders

into summary statistics.” You Might Also Like: From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World How Would Jack Welch’s Leadership Style Fare in Today’s World? How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today? View Details
Keywords: by Avery Forman; Entertainment & Recreation
  • 20 Aug 2024
  • Book

Why Competing With Tech Giants Requires Finding Your Own Edge

Tech Giants Can’t Win by Feng Zhu and Bonnie Yining Cao. Copyright 2024 Feng Zhu and Bonnie Yining Cao. All rights reserved. You Might Also Like: Digital Strategy: A Handbook for Managing a Moving Target Can You Buy Creativity in the Gig Economy? Digital... View Details
Keywords: by Feng Zhu; Technology; Information Technology
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

and Stay Flexible Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations? The Best Person to Lead Your Company Doesn't Work There—Yet Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details
Keywords: by David Fubini; Consulting
  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

next couple of years, near term he is producing discussion papers in the hopes of getting feedback and more leads. The first in this series, Historical Trajectories and Corporate Competences in Wind Energy, cowritten with HBS research... View Details
Keywords: by Sean Silverthorne
  • 10 Dec 2013
  • First Look

First Look: December 10

feedback reports that help managers hone their essential skills. Because these tools were built from the ground up, using the staff's own input, they've been embraced by Google employees. Managers say that they've found their training to... View Details
Keywords: Sean Silverthorne
  • 06 Mar 2007
  • Research & Ideas

New Advanced Browse Feature

We want your feedback on a new way for readers to "drill down" into HBS Working Knowledge articles. Called Advanced Browse, this capability allows you to search for articles that meet multiple criteria simultaneously. Let's say... View Details
  • 05 Apr 2016
  • First Look

April 5, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=49445 Performance Feedback in Competitive Product Development By: Gross, Daniel P. Abstract—Performance feedback is ubiquitous in competitive settings where new... View Details
Keywords: Sean Silverthlorne
  • 06 Nov 2018
  • First Look

New Research and Ideas, November 6, 2018

others wanted to work for them and grow under them. Premised on the belief that providing high-quality feedback was a critical function of effective managers, he launched a Radical Candor initiative, based on tech veteran Kim Scott’s book... View Details
Keywords: Dina Gerdeman
  • 29 Aug 2024
  • Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

value in our business?” You Might Also Like: What Chandrayaan-3 Says About India's Entrepreneurial Approach to Space When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment The Critical Computer Science Principles Every Strategic Leader Needs to Know... View Details
Keywords: by Kara Baskin; Aerospace
  • 24 Oct 2012
  • Research & Ideas

Want People to Save More? Send a Text

replace in-person peer group meeting, the members were randomly offered one of two feedback text message services. In one service, feedback messages were sent to the phones of both the participant and a... View Details
Keywords: by Kim Girard
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

and contributed ideas and comments regardless of their role or level. Thus, not only did individuals receive feedback and guidance on their own work, but they were also able to see the work of others and understand how that work related... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

were worse in quality, scoring 25 percent lower, on average. That makes sense, Koning says. Introverts are generally more thoughtful and analytical but less likely to share information with others. That lack of feedback can sow doubt in... View Details
Keywords: by Michael Blanding
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

education, and little online experience. We find no evidence that consumers find Google's new "ads" label more informative than the longstanding prior label "sponsored links." Download the paper: http://www.hbs.edu/research/pdf/11-048.pdf Driven by... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2016
  • First Look

July 5, 2016

and lowest quality. Our results underscore the importance of considering dynamic effects in the economic analysis of tort laws. Performance Feedback in Competitive Product Development By: Gross, Daniel P. Abstract—Performance View Details
Keywords: Sean Silverthorne
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