feedback - Publications - Faculty & Research

29 May 2008
Research & Ideas

Global Change in the Built Environment

leadership of the real estate industry around the world. I also was able to share what we are trying to teach in our real estate MBA curriculum and get feedback on what we now teach or might teach in the future. Several alumni proposed... View Details

Keywords: by Arthur Segel; Construction; Real Estate

30 Aug 2016
First Look

August 30, 2016

endogenous two-way feedback between credit market sentiment and credit market outcomes. This feedback arises because investors’ beliefs depend on past defaults, but beliefs also drive future defaults through... View Details

Keywords: Carmen Nobel

18 Jul 2024
Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

feel that asking questions is less acceptable,” Bransby says. Feeling rebuffed when they provide input. An individual’s willingness to speak up may depend on the feedback they receive when they do, says Edmondson. If others respond... View Details

Keywords: by Michael Blanding; Health

22 Sep 2003
Research & Ideas

How Businesses Can Respond to AIDS

dynamism, for feedback loops, for lots of mid-course corrections. These have to be to some extent very fluid relationships, very agile; you've got to be able to shift and move around very quickly." Don't forget the importance of... View Details

Keywords: by Martha Lagace

11 Jul 2005
Research & Ideas

The New International Style of Management

feedback logically and 'toned down' my comments to show respect, while still providing constructive ideas. Initially, he seemed to take the feedback well. But then I gradually noticed a distancing in our... View Details

Keywords: by Garry Emmons

10 Sep 2024
Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

Marketing: How Some 'Gibberish' Code Can Give Products an Edge Can AI Save Physicians from Burnout? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image by HBSWK with assets from AdobeStock/PNG City and... View Details

Keywords: by Ben Rand

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

first women to enter Harvard Business School's two-year MBA program. Identity work is a process shaped by loops of action and feedback. For example, a person asserts leadership in an area, feedback affirms or disaffirms those actions,... View Details

Keywords: by Maggie Starvish

27 Jul 2009
Research & Ideas

Social Network Marketing: What Works?

friends, Mary Kay may benefit from linking its online site to a social networking site such as Facebook where users may even get instant feedback from their friends before making a purchase. Q: What are you working on now? A: I am... View Details

Keywords: by Sarah Jane Gilbert; Advertising; Publishing; Retail

02 Sep 2008
First Look

First Look: September 3, 2008

congruence. Performance appraisals with 360-degree feedback improves congruence and collaboration, opens communication when feedback is discussed by the team, and provides an opportunity for more accurate... View Details

Keywords: Sean Silverthorne

02 May 2005
What Do You Think?

Where is Consumer Generated Marketing Taking Us?

trends? What do you think? Note: The term "consumer generated marketing" is derived from a term, "consumer-generated media," coined by Pete Blackshaw, chief marketing officer of Intelliseek, an Internet-based consumer View Details

Keywords: by James Heskett

05 Aug 2002
Research & Ideas

Understanding the Process of Innovation

feedback on every idea, his reputation for deep knowledge, and the impressive industry contacts he's acquired have earned him a loyal following: his idea-generation process yields 200 interesting concepts a month. The Winnowing Phase The... View Details

Keywords: by Loren Gray

13 Mar 2019
Research & Ideas

Ignore This Advice at Your Own Peril

advice, 53 percent reported they ignored the feedback they received. Why are advisors so prickly about being disregarded? They can become dismayed after discovering they weren’t the only ones consulted for advice. And because these... View Details

Keywords: by Dina Gerdeman

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

when they report their findings. Our research shows that their assessment of the organization is valid and insightful. Senior executives have observed that having employees provide the feedback motivated them and their top team more than... View Details

Keywords: by Judith A. Ross

05 Aug 2024
Research & Ideas

Watching for the Next Economic Downturn? Follow Corporate Debt

State of Finance? What the Rise of Far-Right Politics Says About the Economy in an Election Year Now Is the Time for Entrepreneurs to Play Offense Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image... View Details

Keywords: by Rachel Layne

27 Jun 2024
Research & Ideas

Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge

Second Year Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image was created using Adobe Firefly, an artificial intelligence tool. View Details

Keywords: by Ben Rand; Technology

29 Apr 2015
Lessons from the Classroom

Use Personal Experience to Pick Winning Stocks

investing clubs can be incredibly valuable," he says, recommending that investors find a group of 10 to 15 people who can share information and provide feedback on their trades. "The group decision will surely be better than any... View Details

Keywords: by Michael Blanding; Financial Services

02 Jan 2013
What Do You Think?

Should We Rethink the Promise of Teams?

society, extroversion is encouraged, developed, and recognized in so many ways that introverts—with their abilities to work alone, sometimes focusing on complex problems, not relying on feedback from others—may have fewer opportunities to... View Details

Keywords: by James Heskett

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

do with giving them positive feedback on their work or giving them information that they need to do their work better. The third behavior is just plain recognizing people for good performance, particularly in public settings. The fourth... View Details

Keywords: Re: Teresa M. Amabile

13 Jun 2005
Research & Ideas

Rescuing Products with Stealth Positioning

hit. In its first two years on the market, Sony sold out its limited production of 100,000 units. During what amounts to a five-year market test of a flawed technology, Sony has gathered invaluable consumer feedback to guide continued... View Details

Keywords: by Youngme Moon

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

customer issues. Another company introduced a customer report card whereby its industrial customers could provide feedback on the company's performance. The report card created a dialogue that strengthened the vendor/customer relationship... View Details

Keywords: by Robert S. Kaplan & David P. Norton

Publications