feedback - Publications - Faculty & Research

28 Jul 2023
Blog Post

How I Landed My Manufacturing Internship at HBS

detailed professional feedback and a fast turnaround time. Above all, I learned to be patient, trust the process, and stay open to unexpected opportunities. I’m incredibly grateful for the lessons I learned along the way. View Details

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

by controlling spending better. They usually need to devote more attention to the development of the next generation. And business families, like all families, are typically poor at giving performance feedback to their members. These are... View Details

Keywords: by John A. Davis

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

and Women: Sharing Your Identity Can Open Doors Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Christina @ wocintechchat.com View Details

Keywords: by Pamela Reynolds

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu.... View Details

Keywords: by John Deighton and Leora Kornfeld

Profile

Mark McNeill

best of leaders have areas of weakness. The key is that they are aware of these weaknesses and actively look to others to augment them. These highly self-aware leaders we studied also sought frequent feedback from others about their... View Details

18 Oct 2022
Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

Startup Marketplace for Used Furniture The Twofold Effect of Customer Retention in Freemium Settings Beyond Pajamas: Sizing Up the Pandemic Shopper Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Rachel Layne

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

company; help develop policies that help the company and its shareholders achieve their goals; provide performance feedback to senior management, especially the CEO; ensure that the business remains decisive; and oversee the family's... View Details

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

more time obtaining customer feedback and downloading it to your team, and brainstorming and selling ideas. It’s OK to stay close to a passion area, but the bottom line is, let your team execute. Process As you scale, you must shift your... View Details

Keywords: by Julia Austin

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

Sridharan emphasized, "keep communication channels open for feedback to assuage any employee anxieties; be cautious in messaging about (the) here and now; stay positive about future plans!" Heather Neary raised questions for us... View Details

Keywords: by Jim Heskett

Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

Assessment & Feedback Sample Class Student diversity enhances learning and can present both challenges and opportunities for discussion leadership. Some of these challenges/opportunities relate to identities that may be visible (e.g.,... View Details

20 Oct 2023
News

Highlights from the Fall 2023 Alumni Board Meeting

Members provide input, expertise, and feedback to the leadership of External Relations and the School. After an introduction by current Board President Andreas Stavropoulos (MBA 1997), HBS leadership shared updates on the MBA program, the... View Details

01 Sep 2023
News

Hands-on Learning About Global Markets

feedback they received from interviews with 21 seniors, 14 of their middle-aged children, and 12 younger relatives. “Our number one recommendation, to break down barriers between younger people and seniors in marketing Ellie Care, came... View Details

Keywords: Jennifer Gillespie

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details

Keywords: by Rachel Layne

24 Apr 2023
HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

business—economies of scale and repeatable models, for example—might not apply. You Might Also Like: Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Dispensing Justice: The Case for Legalizing Cannabis Nationally When Bias Creeps into AI, Managers... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

scheduling frequent meetings to seek feedback on projects or by subjecting important decisions to large and diverse groups to reach consensus. Thomke recalls working with a company recently where the working group was so large, it became... View Details

Keywords: by Dina Gerdeman

Web

Instructor Performance - Christensen Center for Teaching & Learning

Teaching by the Case Method Instructor Performance Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Judging Success Student Performance Instructor Performance Sample Class The discussion provided under Judging... View Details

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

autonomously and perform at their best. DEEP PURPOSE. Copyright © 2022 by Ranjay Gulati Reprinted here with permission from Harper Business, an imprint of HarperCollins Publishers. Feedback or ideas to share? Email the Working Knowledge... View Details

Keywords: by Ranjay Gulati

15 Aug 2022
Book

University of the Future: Finding the Next World Leaders in Higher Ed

Between School and Career College Degrees: The Job Requirement Companies Seek, but Don't Really Need Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Good Free Photos View Details

Keywords: by Dina Gerdeman; Education

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

Network Platforms Population Interference in Panel Experiments Managers, Here’s How to Bond with New Hires Remotely Related reading from the Working Knowledge Archives Professional Networks in China and America Feedback or ideas to share?... View Details

Keywords: by Michael Blanding

23 Oct 2019
Blog Post

How to Talk Gooder in Business and Life

prosodic cues (things like tone of voice, cadence, silence, laughter, interruptions, and back-channel feedback like “uh-huh” and “yea” that don’t quite fall into the verbal or nonverbal buckets). In “How to talk gooder,” we’ll reflect... View Details

Publications