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  • November, 2016
  • Article

Fixing Discrimination in Online Marketplaces

By: Ray Fisman and Michael Luca
Online marketplaces such as eBay, Uber, and Airbnb have the potential to reduce racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for... View Details
Keywords: Prejudice and Bias; Digital Platforms; Internet and the Web; Race; Gender
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  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

go back and haggle over the minutes of a meeting,” says Thomke, whose recently released book Experimentation Works: The Surprising Power of Business Experiments encourages companies to test new business models to gain a competitive... View Details
Keywords: by Dina Gerdeman
  • 21 Apr 2015
  • First Look

First Look: April 21

agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of... View Details
Keywords: Carmen Nobel & Sean Silverthorne
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

way or if it's time to part ways–the company has outgrown them. I once had a talented engineer on my team who was a great prototyper but not strong writing production-level code. Each time he tried to follow a project from the View Details
Keywords: by Julia Austin
  • Research Summary

Automotive Product Development

At present, my primary research focus is studying product development in the auto industry. I am working with Stefan Thomke (HBS) and Takahiro Fujimoto (University of Tokyo) on the 4th Round of the Global Automotive Development Study. The first round of this... View Details

  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Learning from forced experimentation and investment in risk-mitigating technologies may help firms become smarter and more flexible. For example, before the crisis, firms may have regarded the investment of time and resources to... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

reimagining the restaurant experience, allowing consumers to enjoy restaurant-quality food from the comfort and convenience of their homes, and allowing restaurants to increase their customer base beyond their physical locations. Cloud kitchens were part of this trend,... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • Teaching Interest

Negotiation

By: Kevin P. Mohan

Managerial success requires the ability to negotiate. Whether you are forging an agreement with your suppliers, trying to ink a deal with potential customers, raising money from investors, managing a conflict inside your firm, or resolving a dispute that is headed... View Details

  • 28 Jul 2020
  • Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

incorporate efforts to measure discrimination into their experimental testing to understand the impact of different design choices. Be transparent. Platforms should make their work on issues of discrimination transparent and open up lines... View Details
Keywords: by Kristen Senz; Travel; Entertainment & Recreation; Service
  • 09 Feb 2015
  • Research & Ideas

Professional Networking Makes People Feel Dirty

more intent than the other—and that intent might contribute to feelings of being selfish." Putting The Hypotheses To The Test The researchers conducted a series of experimental and field studies to test the extent to which networking... View Details
Keywords: by Carmen Nobel
  • 17 Dec 2014
  • Research & Ideas

How Our Brain Determines if the Product is Worth the Price

Think of the last time you went shopping. By the time you decided to buy a product, you knew both what you were buying and how much it cost. But was your decision affected by whether you saw the price or the product first? That's the question at the heart of new View Details
Keywords: by Carmen Nobel; Retail
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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  • 05 Aug 2015
  • Research & Ideas

How Hormones Foretell Whether People Will Cheat

in the August 2015 issue of the Journal of Experimental Psychology: General, the paper was co-authored by a team of behavioral economists and psychologists: Jooa Julia Lee, a postdoctoral fellow at Harvard University; Francesca Gino, a... View Details
Keywords: by Carmen Nobel
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

administration. Tip: Learn from what other managers are doing successfully While we are still far from knowing what constitutes a “best practice,” there is already a great deal of experimentation emerging globally. To provide an early... View Details
Keywords: by Sean Silverthorne
  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

written to protect renters in Britain when their landlord put their flat up for sale. Renters had a right of first refusal to purchase the property. In the end, however, the right worked against the renters. The issue in both contracts, says Roth, who specializes in... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 17 Sep 2012
  • Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

conducted the sessions of the study to take advantage of natural variation, and then we experimentally manipulated subjects' exposure to outside options," the authors explain in the paper. Half of the participants were asked to come to... View Details
Keywords: by Carmen Nobel
  • 2010
  • Working Paper

Introductory Reading for Being a Leader and the Effective Exercise of Leadership: An Ontological Model

By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger
This paper is the sixth of six pre-course reading assignments for an experimental leadership course developed by the authors over five years (2004-2008) at the U. of Rochester Simon School of Business working with students, alumni, executives, and faculty from various... View Details
Keywords: Leadership Development; Curriculum and Courses; Strategy; Performance Capacity; Attitudes; Behavior; United States; Netherlands; Texas
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  • 29 Jun 2016
  • Research & Ideas

The $1 Trillion Link Between Mental Health and Economic Productivity

mental health in communities and workforces, and about the link between mental depression and a depressed economy, please see the following papers: “The Psycho-Social Benefits of Access to Contraception: Experimental Evidence from Zambia”... View Details
Keywords: by Carmen Nobel
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

forthcoming edition of Journal of Experimental Psychology: General, “Pseudo-Set Framing” was co-written by Barasz; Leslie John, the Marvin Bower Associate Professor at HBS; Elizabeth Keenan, an assistant professor at HBS; and Michael... View Details
Keywords: by Carmen Nobel
  • Research Summary

The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement

Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details

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