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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

about Coworkers' Effort Influences Individual Productivity Authors:Francesca Gino and Bradley R. Staats Abstract Drawing on theoretical insights from research on social comparison processes, this article explores how managers can use performance feedback to sustain... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

of Uncommon Service is that to achieve service excellence, you may need to make some tradeoffs. Is that a hard sell for some managers who are motivated to excel in all areas? A: Frei: Even superstar managers would probably admit to being... View Details
Keywords: by Deborah Blagg; Service
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data followed by client demand and... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

case:http://hbr.org/search/612091-PDF-ENG Dovernet Robert L. Simons and Natalie KindredHarvard Business School Case 112-061 This case illustrates the implications of using stringent performance measurement systems to create performance pressure, View Details
Keywords: Carmen Nobel
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

(i) geographically dispersed firms are less employee friendly; (ii) dismissals of divisional employees are less common in divisions located closer to corporate headquarters; and (iii) firms appear to adopt a... View Details
Keywords: Martha Lagace
  • 16 Aug 2011
  • First Look

First Look: August 16

Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate experimentally that overconfident View Details
Keywords: Sean Silverthorne
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

20,000 employees operating in 138 countries, Lenovo needed a global marketing and branding strategy to extend its global reach. This meant determining what Lenovo stood for and designing products that supported that claim. In January... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2009
  • First Look

First Look: September 9

hospital, we find support for our hypotheses. Our findings suggest that frontline workers' participation in problem solving is motivated by some inherent characteristics of the problems as well as by particular management practices.... View Details
Keywords: Martha Lagace
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

significant relation between the ratio of CEO-to-mean employee compensation and performance. I next create empirical models that allow me to separate the components of CEO and employee compensation explained... View Details
Keywords: Dina Gerdeman
  • 16 Jun 2009
  • First Look

First Look: June 16

Furthermore, the manager will rely more on persuasion when employee motivation is more important for the execution of the project, when the employee has strong intrinsic or... View Details
Keywords: Martha Lagace
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

then used to communicate the common vision to all alliance employees and establish a governance process that keeps everyone focused on achieving the alliance's strategic objectives. Read an excerpt:... View Details
Keywords: Martha Lagace
  • 26 Jun 2012
  • First Look

First Look: June 26

agents, for whom the relative value of the reward is higher. Second, contrary to existing laboratory evidence, financial incentives do not appear to crowd out intrinsic motivation in this setting. Third, non-financial rewards elicit... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

to intervene in the process of competition and to improve the environment for competition. One of the points you mention in your book is that Japanese corporate practice has encouraged permanent employment. How is employee loyalty... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

staff member receive credit for good ideas not only makes the employee feel valued and motivates him or her to come up with better ideas in the future, but also makes the leader look good. The purpose of... View Details
Keywords: by Dina Gerdeman
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

experience I have ever had. Workers were warm and welcoming, generous with their time, conscientious in their responses to our questions, and fun! We traveled to the platforms by helicopter (the platforms are located in the Gulf of Mexico over 100 miles off the coast)... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

plans to improve their relationships but fail to follow them due to their inability to put themselves in their partners' shoes. I have watched thoughtful managers planning new incentive schemes to motivate their employees, only to find... View Details
  • 03 May 2004
  • What Do You Think?

How Much Is Enough?

those posing questions about how we should think about "just enough." Bill Thompson put in words what a number of the respondents seemed to assume when he said, "I believe that the current, quasi-obscene disparities [in income] between top management and... View Details
Keywords: by James Heskett
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

advantage of their weaknesses and blind spots. First, it helps to evaluate whether a competitor will be motivated to respond. Second, it identifies whether that competitor has the ability to do so effectively. As coauthors Clayton M.... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 08 Jul 2014
  • First Look

First Look: July 8

findings. First, non-financial rewards are more effective at eliciting effort than either financial rewards or the volunteer contract and are also the most cost-effective of the four schemes. Second, non-financial rewards leverage intrinsic View Details
Keywords: Carmen Nobel
  • 25 Nov 2014
  • First Look

First Look: November 25

services. A key tradeoff emerges between the need to motivate observable effort by professionals (best achieved by a MSP) and the need to coordinate decisions that generate spillovers across professionals (best achieved by a vertical... View Details
Keywords: Carmen Nobel

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