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Show Results For
- All HBS Web
(1,256)
- People (1)
- News (372)
- Research (641)
- Events (4)
- Multimedia (22)
- Faculty Publications (340)
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- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
tools like an infrared eye tracker to measure eye movements and special vision software that analyzes facial expressions to gauge emotional responses. Experiments in the field are gaining popularity too, covering a wide spectrum of... View Details
Keywords: by Carmen Nobel
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
maintaining a home and raising children. Which spousal actions register as “extra” and inspire gratitude? Which register as “not enough” and inspire resentment? We examined these emotions and the underlying expectations they reflected in... View Details
Keywords: by Rachel Layne
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
Governance) company rooted in natural resource conservation as part of our DNA, it was a really hard, emotional decision for us,” Puri says, “but we’re still using plastic boxes ten years later because there isn’t an alternative available... View Details
Keywords: by Ranjay Gulati
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
let CEOs control which candidates are presented to the board. This is a mistake because CEOs typically won’t choose successors who are quite different and may undo their strategies. The board has more emotional distance from the CEO job... View Details
Keywords: by Bill George
- 02 Sep 2014
- Research & Ideas
Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping
research. "One family's story isn't an economics paper," he says. "People do get nervous if you have a personal story associated with your research. They worry you're bringing an emotional perspective to what should be a... View Details
- 13 Oct 2003
- Research & Ideas
Negotiating Challenges for Women Leaders
should get paid?" or say, "I'm having a rough struggle with this and that." There is not the same kind of emotional bond across gender. It's obviously difficult to have tight emotional bonds... View Details
Keywords: by Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
monetary rewards are at stake (Study 3). The tendency to infer dislike from dissimilarity is driven by a belief that others have a narrow and homogeneous range of preferences (Study 5). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50152 December... View Details
Keywords: Carmen Nobel
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
crops of leaders. In all practical situations, one needs a mixture of different leadership styles to induce human energy " Jerry Houser advised us to consider that " understanding leadership means understanding the emotions of... View Details
- 15 May 2012
- First Look
First Look: May 15
interconnected world, leveraging Home Depot's brick-and-mortar success in the new environment, and continuing to build and sustain lasting emotional connections with customers. Purchase this... View Details
Keywords: Carmen Nobel
- 04 Aug 2009
- First Look
First Look: August 4
neuroscience, sociology, and anthropology to unpack fear as a discrete emotion and to elucidate its effects on workplace silence. In doing so, we move beyond prior descriptions and categorizations of what employees fear to present a... View Details
Keywords: Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
that customers have developed based on their experience and emotional connection with a product or brand. Without capturing what is going on inside customers' minds and hearts, ... the picture is incomplete.—Doug Grisaffe, Walker... View Details
Keywords: by Jean Ayers
- 21 Mar 2017
- First Look
First Look at New Research, March 21
companies that rely on employees from around the world to help the firms capitalize on the promise of their global reach and resources. Global teams, however, face significant challenges; physical separation and demographic differences can create social distance, or... View Details
Keywords: Sean Silverthorne
- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
emotions on unrelated decisions (chapter 2), and the consequences of having an (overly) narrow focus when evaluating information and making decisions (chapter 3). Forces from our relationships are factors that characterize our... View Details
Keywords: Re: Francesca Gino
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
action, Levy triggered an open, emotional debate, then worked with the participants and their bosses behind the scenes to resolve the differences. At the next staff meeting, he praised the participants' willingness to disagree publicly,... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
medium's effectiveness will derive more from its abundance of selectable information than from its ability to stir viewer emotions. A consumer can now order a new car online, for instance, selecting from a lengthy menu of carefully described options. But motivating an... View Details
Keywords: by Peter K. Jacobs
- 19 Nov 2007
- Lessons from the Classroom
Teaching The Moral Leader
is that literature presents us with characters we care about. We don't necessarily like them all, and in fact some of the most powerful texts present characters who generate strong emotional reactions. We are puzzled, or enraged, or... View Details
- 15 May 2007
- Working Paper Summaries
I’ll Have the Ice Cream Soon and the Vegetables Later: Decreasing Impatience over Time in Online Grocery Orders
- 11 Feb 2013
- Research & Ideas
Neuroeconomics: Eyes, Brain, Business
images. This offered scientific proof of why viewers may have been especially disturbed by the dead-eyed characters in The Polar Express, and why film producers need to be mindful of the uncanny valley. "Eyes convey a wealth of information, from attention to View Details
Keywords: by Carmen Nobel
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
It's easy to come up with a recipe for disaster when the subject is negotiation. As in chess, once you sit down at the table every move counts. So many factors compete to undermine an optimal settlement: the emotions of both participants;... View Details
Keywords: by Martha Lagace
- 07 Jun 2019
- Book
Are You a Digital Manager?
for the future by answering the questions “What should we be doing?” “Where are we going and how will we get there?” Your developmental network includes those who help you grow and provide personal, emotional support when you need it. It... View Details
Keywords: by Martha Lagace