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  • 25 Oct 2017
  • Research & Ideas

Will Machine Learning Make You a Better Manager?

to the point where analysts can “fingerprint” particular authors by the probability of how they use connecting words like “the,” “and,” and “that.” More recently, machine learning has moved into the realm of detecting emotion by examining... View Details
Keywords: by Michael Blanding; Information Technology
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

The solution seems obvious. Forgiving medical debt should ease both financial and emotional burdens for the two in five people in the US who carry it. Yet a new comprehensive study that tracked more than 200,000 patients and randomly... View Details
Keywords: by Rachel Layne; Health
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

psychological and emotional anesthetic. Its victims don't know their inner lives have shriveled and their healthy instincts have grown dull. In fact, these men and women often seem to be living exemplary, balanced lives, and they may be... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • January 2010
  • Teaching Note

Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)

By: Allen S. Grossman
Teaching Note for [309007]. View Details
Keywords: Problems and Challenges; Nonprofit Organizations; Emotions; Behavior; Cost; Growth and Development Strategy; Age; Business and Government Relations
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Grossman, Allen S. "Youth Villages: The challenges of scaling a nonprofit with government as the primary funding source (TN)." Harvard Business School Teaching Note 310-078, January 2010.
  • 07 Aug 2017
  • Research & Ideas

'Be Yourself (Within Reason)' and Other Job Search Survival Tips

what job offers we get, or even when we get news about our applications. Staying physically healthy while I was having a minor emotional meltdown helped feed that need for control. Going for a run or a yoga class also forced me to take a... View Details
Keywords: by Sean Silverthorne; Accounting; Education
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

mainstream press, led to the 2011 book The Progress Principle—a guide for managers who want to provide catalysts for progress among their employees. But the research also revealed a more meta result: Amabile realized the extent to which people volunteer their inner... View Details
Keywords: by Carmen Nobel
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

of assessing ability and reliability," says Chua. "Affective trust is trust that comes from the 'heart.' This type of trust involves considerable emotional investments." To test the relationship between those two types of... View Details
Keywords: by Michael Blanding
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

way to combine the best of both? Yes, if marketers are willing to dig below superficial benefits and attributes to connect products and services to emotions and schemes of thoughts that are almost universally shared among human beings.... View Details
Keywords: by Working Knowledge editors
  • 06 Sep 2016
  • First Look

September 6, 2016

we’ll hire it again. If it does a crummy job, we “fire” it and look for something else to solve the problem. Jobs are multifaceted. They’re never simply about function; they have powerful social and emotional dimensions. And the... View Details
Keywords: Carmen Nobel
  • 18 Oct 2011
  • First Look

First Look: October 18

Abstract Across eight experiments, we describe the influence of anxiety on advice seeking and advice taking. We find that anxious individuals are more likely to seek and rely on advice than are those in a neutral emotional state... View Details
Keywords: Sean Silverthorne
  • February 2005 (Revised March 2008)
  • Case

Shinhan Financial Group (A)

By: Rosabeth M. Kanter and Ryan Raffaelli
Mr. Young Hwi Choi, president and CEO of Shinhan Financial Group, embarked on an unconventional post-merger integration strategy with recently acquired Chohung Bank. The strategy focused on integrating traditional operations while attending to employees' reactions to... View Details
Keywords: Mergers and Acquisitions; Change Management; Employees; Leading Change; Organizational Change and Adaptation; Organizational Culture; Emotions; Integration; South Korea
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Kanter, Rosabeth M., and Ryan Raffaelli. "Shinhan Financial Group (A)." Harvard Business School Case 305-075, February 2005. (Revised March 2008.)
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

whole trip, and all of these things cast a shadow on the luggage purchase. But these origins are often ignored." Zaltman believes that the emotions underlying a motivation to purchase can be unearthed by research that probes the... View Details
Keywords: by Richard Bierck; Retail
  • 25 Jan 2000
  • Research & Ideas

Strategic Alliances

that in cross-sector social purpose collaborations, unlike commercial business alliances, an essential ingredient for strong leadership involvement is an emotional connection individuals make with the social mission and with their... View Details
Keywords: by Nancy O. Perry
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

Joy—and What Will By: Whillans, A.V. Abstract— No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55600 forthcoming Emotion Common Variants of the Oxytocin Receptor Gene Do Not Predict the Positive... View Details
Keywords: Dina Gerdeman
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

Hare said, “Should we do better in investing in people? They’re an asset of course we should!” Guy Higgins and Lewisman agreed, with conditions: “ (as with the GI Bill) make the offer to men and women who have some life experience and View Details
Keywords: by James Heskett; Construction
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

leadership means understanding the emotions of leaders and followers. Brain science is making me question much of the literature I've read on leadership." These comments call for the question: Is there really a formula for great... View Details
Keywords: by James Heskett
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

or poorly at the time of their appointment, but "especially when the company had had poor prior performance." But he worries about the "cognitive and emotional baggage" that insiders bring with them as a result of... View Details
Keywords: Re: James L. Heskett
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

categorical hierarchies and in the ability to reconcile incompatible organizational capabilities. Second, we theorize and attend to the role of emotional frames in innovation adoption. Thus, we advance a model that articulates how... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

surgery for a genetic condition. “I was lying in the MRI thinking, ‘I hope they find just the shadow of something suspicious and bad because then the decision won’t be up to me,’” she says. “Afterward, I was like, ‘That’s the craziest, stupidest View Details
Keywords: by Michael Blanding
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

touched controversial issues including gender equality and the conflicting emotions experienced both by women who work and those who stay home to raise families. Other popular stories, listed below, looked at such diverse topics as the... View Details
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