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  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

School Case 618-016 Viacom: Democratization of Data Science In two short years, Viacom’s Data Science & Advanced Analytics team built a web platform called Science Central... View Details
Keywords: Sean Silverthorne
  • Research Summary

Research Summaries

Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


Social Capital... View Details

  • 2023
  • Working Paper

Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation

By: Dae Woong Ham, Michael Lindon, Martin Tingley and Iavor Bojinov
Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers’ decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details
Keywords: Performance Evaluation; Research and Development; Analytics and Data Science; Consumer Behavior
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  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

generated rich empirical data that in some cases confirms and in other cases contradicts many of today's fashionable theories and assumptions by other disciplines, says Harvard Business School professor Geoffrey Jones, who edited the... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2023
  • News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details
Keywords: Jennifer Gillespie
  • Fast Answer

Patent search: A comparative table of databases

analytical solutions. The following resource suggestions include two parts: patent databases our library subscribe, and some commonly used patent authorities' databases that are open.to the public. Databases that requires HBS or... View Details
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

"The data show that students’ responses to a case are about more than the text itself." Exploring gender in case production offered one set of insights, but we also wanted to understand how it figured in the HBS classroom during the same... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

incidents amounted to about 5 percent of the pool of workers studied over the three-year period. “If I was [studying] paper clip stealing and all that, then it should probably be 75 percent,” Minor says. Minor’s co-author, Michael Housman, chief View Details
Keywords: by Roberta Holland
  • 22 Feb 2023
  • Blog Post

Meet the Disability Advocacy and Affinity Group (DAAG)

Crohn’s and Colitis Foundation. Prior to HBS, I worked as a process engineer for Procter & Gamble and then in engineering and business roles at an early-stage manufacturing data analytics company. I... View Details
  • 02 Aug 2022
  • Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details
Keywords: by Lane Lambert
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

Learning Teaches Us about CEO Leadership StyleResearchers turn to machine-learning technology to look for links between a CEO's communications style and company performance. Use Artificial Intelligence to Set Sales Targets That MotivateUsing AI-based advanced View Details
Keywords: by Sean Silverthorne
  • 11 Nov 2014
  • First Look

First Look: November 11

2014 Harvard Business Review Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business By: Iansiti, Marco, and Karim R. Lakhani Abstract—When Google bought Nest, a maker of digital thermostats, for $3.2 billion... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

them," says Goh. Making The Stress-health Connection Unlike in Europe, little or no data exists in the US that correlates exposure to workplace stress with health outcomes or health care costs. Goh tackles that gap in a new working... View Details
Keywords: by Michael Blanding; Health
  • January 2022 (Revised February 2022)
  • Case

Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?

By: Jonas Heese, Charles C.Y. Wang and James Weber
In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services (ISS), was preparing to release ISS's analyses of public company performance and CEO compensation ahead of Say... View Details
Keywords: Jobs and Positions; Compensation and Benefits; Performance; Performance Productivity; Measurement and Metrics; Analytics and Data Science; Value; Business or Company Management; Performance Evaluation; Business and Shareholder Relations
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  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

for tactical purposes, such as promotional campaigns. Its management team is thinking about how to incorporate that information to the budgeting (profit-planning) process. From an analytical standpoint the case looks at the surprising... View Details
Keywords: Martha Lagace
  • 14 Sep 2018
  • Blog Post

10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

and data science. We even have a political-science-major-turned-software-engineer who learned to code at Dev Bootcamp.  2. There’s a wide range of industry experience I also expected everyone to come from a big tech company. While there’s... View Details
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details
Keywords: by Dina Gerdeman
  • 2024
  • Working Paper

Scaling Core Earnings Measurement with Large Language Models

By: Matthew Shaffer and Charles CY Wang
We study the application of large language models (LLMs) to the estimation of core earnings, i.e., a firm's persistent profitability from its core business activities. This construct is central to investors' assessments of economic performance and valuations. However,... View Details
Keywords: Large Language Models; AI and Machine Learning; Accounting; Profit; Corporate Disclosure; Analytics and Data Science; Measurement and Metrics
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  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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