by Working Knowledge editors - Publications - Faculty & Research

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

might be more efficient to move the patients to where the doctors are as long as we are not compromising the health care of the patients." Khanna recently sat down with HBS Working Knowledge to discuss... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines Latest Isn’t Always Greatest: Why Product Updates Capture Consumers Feedback or ideas to share? Email the Working View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

December 2001
Background Note

Reporting on Agribusiness in the 21st Century

By: Ray A. Goldberg and Anne M Fitzgerald

Agriculture is not what it used to be. Neither is coverage of the industry by news organizations. A century ago, about 40% of the U.S. population lived on the farm, and one in three U.S. jobs was tied to agriculture. It made sense for daily newspapers to cover farming... View Details

Keywords: Agribusiness; Newspapers; Media; Perception; Change; Agriculture and Agribusiness Industry; United States

Citation

Educators

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17 Jan 2023
Book

Good Companies Commit Crimes, But Great Leaders Can Prevent Them

convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS View Details

Keywords: by Lane Lambert

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

increasing focus and intensity. In many cases, they are well-informed, well-organized and extremely passionate about advancing their cause." HBS Working Knowledge asked Spar and LaMure to elaborate on... View Details

Keywords: by Cynthia Churchwell

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

with team projects and experiential learning. Training might come initially through the collective work of multiple business schools, with cohorts of alumni who receive a short dose of either functional View Details

Keywords: by Martha Lagace; Education

12 Sep 2023
Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

working memory, and less anxiety. Keep friendships in person and offline. “Social media is dangerous if it’s a substitute for in-person relationships,” Brooks says. Don’t be transactional. Value family and friends for who they are, not... View Details

Keywords: by Avery Forman

05 Jul 2021
What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and... View Details

Keywords: by James Heskett

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

a mutual desire to better understand the phenomena of upward voice, leadership behavior, and organizational learning processes and the organizations' desire to improve its capacity to learn and prosper by better utilizing the View Details

Keywords: by Sarah Jane Gilbert

07 Sep 2010
Research & Ideas

Mindful Leadership: When East Meets West

the Authentic Leadership Development (ALD) course at Harvard Business School, which will soon to be offered to leaders as part of the School's Executive Education offerings. Q: If HBS Working Knowledge... View Details

Keywords: by Sean Silverthorne

06 Feb 2020
Research & Ideas

What We Learned from Reading Jeff Bezos’ Patents

CEOs expand their knowledge of core businesses and technologies, allowing them greater insight into new advances that could eventually drive their companies' success. In turn, by using publicly available... View Details

Keywords: by Tricia Gregg and Boris Groysberg; Retail

15 Jan 2009
Sharpening Your Skills

Sharpening Your Skills: Career & Life Balance

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How do I get past a feeling of being stuck in... View Details

Keywords: Re: Multiple Faculty

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

Works on the subject of leadership weigh down bookstore shelves the world over. Tomes tell you how to be a 30-second manager, how to inspire your employees like Churchill, and the three keys to "strength-based leadership."... View Details

Keywords: by Martha Lagace; Education

01 Apr 2019
What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

rates. Economist Stephanie Kelton argues one reason the disconnect exists is the knowledge that a nation with its own currency can simply deal with deficits by printing more money. Only in extreme cases will... View Details

Keywords: by James Heskett

10 Mar 2008
Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

funding. The natural experiment created by this tax reform shows that, contrary to popular belief, a certain efficiency exists in the market when it comes to which businesses get off the ground and which don't." Examining Government... View Details

Keywords: by Julia Hanna

Research Summary

Teaching Information Technology

Upton is also developing a tutorial and a case-based module for the MBA program, as well as external audiences. The objective of this work is to develop materials that provide general managers with sufficient knowledge of Information Systems to be effective in the... View Details

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

built-in advantages. Sharpening Your Skills: Negotiation A collection of Working Knowledge stories offering tips and insights for improving your negotiation skills. Understanding the 'Want' vs. 'Should'... View Details

Keywords: by Sean Silverthorne

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning”... View Details

Keywords: by Rachel Layne; Technology; Information Technology

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

say that's actually the way from the beginning we started talking about this, that I look at it. I look at it as an offering. And I learn to do that, Jeff, when I had done a movie called Beloved, a book written by Toni Morrison. I View Details

Keywords: by HBS Staff

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

Reprinted with permission from Edward Elgar Publishing. You Might Also Like: Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits 6 Strategies for Building Socially Responsible—and Profitable—Companies Giving... View Details

Keywords: by Dina Gerdeman

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