by Ryan Raffaelli - Publications - Faculty & Research

21 May 2020
Blog Post

Creating a World with Trusted Leaders: An Open Letter from MBA Students

process for the three of us. We were extremely thankful for the support that we received from our professors, HBS, as well as the Harvard and MBA communities. Professor Ryan Buell, who teaches Managing Service Operations, responded to our... View Details

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Marketing - HBS Online

months, 5-6 hrs/week Apply by November 3 $6,500 Credential Certificate Courses (3) Digital Marketing Strategy Professor Sunil Gupta Craft data-driven digital marketing strategies that effectively reach, convert, and retain customers in a... View Details

16 May 2015
Blog Post

Using an MBA to Reimagine the Music Industry

Monica. In her free time she also tours as the drummer for artist M.I.A (no big deal!). Why did you decide to come to HBS? I decided to come to HBS because I wanted to learn about other industries who had also been hit by severe... View Details

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From Classroom to Workplace: Theory to Practice | Baker Library

. . . They have not only moved with the problems of our times, but have managed to think and plan wisely and astutely just ahead of our times." (3) Judy L. Allen (MBA 1963) and Linda T. Ryan (MBA 1963) in Baker Library reading room, ca.... View Details

05 Sep 2024
Blog Post

District Heating in Denmark: How Fjernvarme Fyn fuels an integrated and sustainable future

its optionality and efficiency. At Fjernvarme Fyn, the system is equipped to produce heat and power using a combination of waste, wood chips, and straw incineration, supplemented by less environmentally friendly options like coal when... View Details

30 Sep 2019
Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

Excerpt by Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee Blacks have been integral to the economic foundation of the United States since its inception, yet that foundation was forged on an institutionalized inequality, which... View Details

Keywords: Re: Andi Wang

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From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations | Information Technology

From Brainstorm to Breakthrough: HBS IT Hackathon Inspires AI Innovations By Annie Harrison on January 9, 2025 Image generated using AI Share via Facebook Share via LinkedIn Print Share via email Last summer, HBS IT staff participated in... View Details

25 Jan 2019
Blog Post

Not Waiting for Progress: Diversity and Inclusion in the Film Industry

in the midst of a successful career in financial services with the Capital Group Companies, attended the Sundance Film Festival in Park City, Utah, with some HBS friends. A believer since childhood in the power of storytelling on the big screen, Diamond was struck... View Details

01 Apr 2000
News

Real World Issues Aired at Student Led Conferences

were Robert Ryan (MBA '70) and Paula Banks (154th AMP) for professional achievement, the Reverend Jonathan Weaver (MBA '75) for civic commitment, and Lillian Lincoln (MBA '69) for service to the community. Presented jointly View Details

Keywords: Mary Ellen Gardner

02 Jan 2019
News

Not Waiting for Progress

financial services with the Capital Group Companies, attended the Sundance Film Festival in Park City, Utah, with some HBS friends. A believer since childhood in the power of storytelling on the big screen, Diamond was struck by the lack... View Details

Keywords: Deborah Blagg

01 Jun 2017
News

Ask the Expert: On the Fly

(above: photo by Getty Images/Patrick Foto) A mathematics major, Don Carty (MBA 1971) has always seen the airline business as a huge puzzle, with the equation involving inventory and pricing, cruising allocations, weather, and holiday... View Details

Keywords: Julia Hanna

17 Feb 2022
Blog Post

The Fifth Year of Short Intensive Programs (SIPs) at HBS

Debora Spar (formerly of Barnard College and currently senior associate dean for business and global society at HBS) and Larry Summers (Harvard); to leaders in the ed-tech and venture fields such as Ryan Craig of Achieve Partners and... View Details

16 Feb 2023
Blog Post

The Rituals of Case Method Teaching

behavior. Professor Norton in the HBS Faculty Band, at right between Professors Alison Woods Brook and Ryan Buell. Photo courtesy Evgenia Eliseeva. Norton’s interest in this area was sparked by his earlier... View Details

01 Dec 2001
News

Q&A: John Quelch

brings to his new role a broad expertise in global business practice, especially in the area of international marketing. Working with the Global Initiative's executive director Kathleen Cooke Ryan and a steering group of senior faculty,... View Details

Keywords: Deborah Blagg

20 Jan 2022
Blog Post

Lessons Learned from My HBS Career Journey in Environmental Sustainability

second semester I worked with him to develop a market research report for a battery startup that he was advising. This, along with the conversations I had with CPD Career Coaches Oscar Mak and Ryan Kim, convinced me to pursue an... View Details

05 May 2022
Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

to embrace tolerance rather than intolerance, and I will be the change I wish to see in the world. Ryan Yu (MBA 2022) I came to HBS yearning to give my California self an East Coast edge. I’d lean into whiteness, walk a traditionalist... View Details

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Online Transforming Customer Experiences Course | HBS Online

Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Design a defined, service-driven value proposition Understand sustainable pricing, the service-profit chain, and customer journeys Motivate employees to deliver exceptional, mission-aligned services View Details

08 Dec 2015
First Look

December 8, 2015

Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and... View Details

Keywords: Sean Silverthorne

01 Sep 2011
News

Coming Full Circle

Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia Business School, Modupe Akinola... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

13 Dec 2022
News

The First Five Years: Christine Keung and Reggie Smith

'ship captains' to help over 200 of our classmates make it onto the Nantucket Ferry and arrive on the island. We knew each other from that point on, but we didn't become close friends until a year later, when we visited West Virginia as part of a leadership initiative... View Details

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