by Quy-Toan Do - Publications - Faculty & Research

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability... View Details

Keywords: by by Jim Heskett

23 May 2005
Research & Ideas

What Could Bring Globalization Down?

it was in 1915 that globalization, like the Lusitania, could be sunk." What do you mean by "sinking globalization"? A: I mean that we could just as easily find ourselves swept into economic... View Details

Keywords: by Cynthia Churchwell

14 Sep 2016
Research & Ideas

Web Surfers Have a Schedule and Stick to It

is crucial to online success. A recent research paper offers insights that carry unexpected implications for advertisers or anyone else trying to capture that attention. The Empirical Economics of Online Attention was written by Andre... View Details

Keywords: by Julia Hanna; Retail; Web Services

2024
Book

The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal ... And What to Do About It

By: Malcolm S. Salter

What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? In this book, I address how we can rekindle the fading light of democratic capitalism as an... View Details

Keywords: Government and Politics; Power and Influence; Economic Systems; Culture

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05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

would avoid a "one size fits all" approach to the practice of making compensation known. These are the views put forth by participants in this month's discussion of transparency in compensation. Disclosing pay ranges vs.... View Details

Keywords: by James Heskett; Financial Services

04 Jun 2024
Research & Ideas

Navigating Consumer Data Privacy in an AI World

isn't really a valid excuse. Even small businesses need to make sure their data is secure and not left open to hacks. It’s just part of doing business responsibly these days. Instead of building their tech stack from scratch, small... View Details

Keywords: by Rachel Layne; Technology; Information Technology

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

Every month, another leader creates an onslaught of media coverage for being dishonest. Have we lost sight of the importance of leaders with integrity? Why do failed leaders get so much more attention than those who are View Details

Keywords: by Bill George

08 Apr 2013
Research & Ideas

How to Demotivate Your Best Employees

motivated to work harder over the long term. But new research suggests that some awards may actually have the opposite effect, according to a recent paper called The Dirty Laundry of Employee Award Programs: Evidence from the Field, written View Details

Keywords: by Dina Gerdeman; Service

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

followership? Why isn't followership addressed by business school curricula along with leadership? Does it belong in a course of study? Or does this just run the risk of deteriorating into a discussion of how to manipulate your boss? What... View Details

Keywords: by Jim Heskett

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

can do what you say." To launch a long-term relationship, one party can "take the hit and wait it out"—usually the supplier, he said. This is what he dubbed the "all at once" approach. Or better, the supplier can... View Details

Keywords: by Martha Lagace

26 Nov 2018
Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace

15 Nov 2022
Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

earning billions, kept churning out its pills. By now, this story is a familiar one. But what is less well known is that the company had help not only from management consultant McKinsey & Company, which sold advice to Purdue on how... View Details

Keywords: by Pamela Reynolds

23 Apr 2024
In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details

Keywords: by Rachel Layne

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

Summing Up What Are the Antidotes to Too Much Focus? Individuals and organizations suffer from too much focus much of the time. That was the sense of the majority of responses to this month's column. Respondents didn't stop there. They described why it happens and what... View Details

Keywords: by James Heskett

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details

Keywords: by James Heskett; Manufacturing

25 Jan 2012
Research & Ideas

A Few Firms Have Outsized Influence in D.C.

into the issue, however, Kerr found that wasn't necessarily the case. Collaborating with William Lincoln of the University of Michigan and Prachi Mishra of the International Monetary Fund, Kerr tapped into a database of lobbying activities kept View Details

Keywords: by Michael Blanding

12 May 2016
Research & Ideas

When Mass Shootings Lead to Looser Gun Restrictions

including those that might tighten restrictions, loosen restrictions, do both, or neither. As an academic institution, Harvard Business School is unusual in that it independently funds almost all of the research conducted View Details

Keywords: by Carmen Nobel

20 May 2020
News

Has Occupational Licensing Outlived Its Usefulness?

22 Sep 2020
News

Recessions Push Some Entrepreneurs to Launch Too Soon

14 Sep 2023
Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

are less likely than women to say they’re doing so to accommodate their family’s needs.” McGinn says. This is especially true of high-wage-earning fathers who might feel hamstrung by the always-on workplace... View Details

Keywords: by Kara Baskin

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