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    • All HBS Web  (3,441)
      • Faculty Publications  (770)

      by Michael WheelerRemove by Michael Wheeler →

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      • Article

      Strategic Management of Product Recovery

      By: Michael W. Toffel
      Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and... View Details
      Keywords: Product; Environmental Sustainability; Cost Management; Government Legislation; Logistics; Risk and Uncertainty; Strategy; Europe; Asia; United States
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      Toffel, Michael W. "Strategic Management of Product Recovery." California Management Review 46, no. 2 (Winter 2004): 120–141.
      • November 2004 (Revised July 2006)
      • Case

      Patrimonio Hoy

      By: Arthur I Segel, Michael Chu and Gustavo Herrero
      Patrimonio Hoy is a program targeting the housing needs of the low-income population by CEMEX, a major Mexican company and a leading global cement producer. Originally conceived as a project to understand the customers in the self-construction segment better, a major... View Details
      Keywords: Housing; Construction; Product Design; Globalized Firms and Management; Microfinance; Income; Market Entry and Exit; Emerging Markets; Entrepreneurship; Construction Industry; Mexico
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      Segel, Arthur I., Michael Chu, and Gustavo Herrero. "Patrimonio Hoy." Harvard Business School Case 805-064, November 2004. (Revised July 2006.)
      • November 2004
      • Article

      From Engineering Management/R&D Management, to the Management of Innovation, to Exploiting and Exploring over Value Nets: 50 Years of Research Initiated by IEEE-TEM

      By: Michael L. Tushman
      Keywords: Engineering; Management; Research and Development; Innovation and Invention; Value; Research
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      Tushman, Michael L. "From Engineering Management/R&D Management, to the Management of Innovation, to Exploiting and Exploring over Value Nets: 50 Years of Research Initiated by IEEE-TEM." IEEE Transactions on Engineering Management 51, no. 4 (November 2004): 409–411. (Invited Essay.)
      • November 2004
      • Article

      True or False? Lie Detection at the Bargaining Table

      By: Michael Wheeler
      Keywords: Negotiation
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      Wheeler, Michael. "True or False? Lie Detection at the Bargaining Table." Negotiation 7, no. 11 (November 2004).
      • October 2004 (Revised July 2011)
      • Case

      AT&T 2000-2004

      By: Stephen P. Bradley and Kerry Herman
      Provides an update on CEO Michael Armstrong's "Project Grand Slam" strategy to build the value of AT&T by offering a complete, integrated telecommunications solution to both corporate and residential customers, including wireless and wire line telephone, Internet,... View Details
      Keywords: Business Exit or Shutdown; Customers; Business or Company Management; Failure; Business and Shareholder Relations; Networks; Corporate Strategy; Internet; Wireless Technology; Value Creation; Telecommunications Industry
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      Bradley, Stephen P., and Kerry Herman. "AT&T 2000-2004." Harvard Business School Case 705-425, October 2004. (Revised July 2011.)
      • October 2004 (Revised November 2004)
      • Exercise

      Negotiation Choices

      By: Michael A. Wheeler
      Negotiation often presents us with choices about how best to achieve our goals. View Details
      Keywords: Negotiation
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      Wheeler, Michael A. "Negotiation Choices." Harvard Business School Exercise 905-045, October 2004. (Revised November 2004.)
      • September 2004
      • Article

      Too Much of A Good Thing? The Role of Choice in Negotiation"

      By: Michael Wheeler
      Keywords: Negotiation; Decision Choices and Conditions
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      Wheeler, Michael. Too Much of A Good Thing? The Role of Choice in Negotiation"." Negotiation 7, no. 9 (September 2004).
      • August 2004 (Revised July 2005)
      • Case

      Allianz (D1): The Turnaround

      By: Joseph L. Bower, Anders Sjoman and Sonja Ellingson Hout
      Examines the acquisition of Dresdner Bank by Allianz--the deal of the year in 2002. Examines some of the challenges posed by the turnaround of Dresdner as seen by Michael Diekmann, the new CEO of Allianz. In working with Dresdner, Allianz needed to figure out what it... View Details
      Keywords: Acquisition; Financial Institutions; Investment Banking; Brands and Branding; Product Development; Organizational Structure; Problems and Challenges
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      Bower, Joseph L., Anders Sjoman, and Sonja Ellingson Hout. "Allianz (D1): The Turnaround." Harvard Business School Case 305-016, August 2004. (Revised July 2005.)
      • August 2004
      • Article

      Overcoming Stage Fright: How to Prepare for Negotiation

      By: Michael Wheeler
      Keywords: Negotiation
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      Wheeler, Michael. "Overcoming Stage Fright: How to Prepare for Negotiation." Negotiation 7, no. 8 (August 2004).
      • Article

      Designing Sustainability at BMW Group: The Designworks/USA Experience

      By: Kellie McElhaney, Michael W. Toffel and Natalie Hill
      This case study describes how an industrial design company developed a sustainability management system (SMS) standard, designed and implemented an SMS throughout its business, and then became the first company in the world to achieve third-party SMS certification by a... View Details
      Keywords: Design; Governance Compliance; Management Practices and Processes; Standards; Environmental Sustainability; Auto Industry; United States
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      McElhaney, Kellie, Michael W. Toffel, and Natalie Hill. "Designing Sustainability at BMW Group: The Designworks/USA Experience." Greener Management International: The Journal of Corporate Environmental Strategy and Practice 46 (Summer 2004): 103–116.
      • July/August 2004
      • Article

      Stakeholders and Environmental Management Practices: An Institutional Framework

      By: Magali Delmas and Michael W. Toffel
      Despite burgeoning research on companies' environmental strategies and environmental management practices, it remains unclear why some firms adopt environmental management practices beyond regulatory compliance. This paper leverages institutional theory by proposing... View Details
      Keywords: Strategy; Management Practices and Processes; Environmental Management; Adoption; Business and Stakeholder Relations; Organizational Structure; Factories, Labs, and Plants; Competition; Framework; Governance Compliance; Governing Rules, Regulations, and Reforms
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      Delmas, Magali, and Michael W. Toffel. "Stakeholders and Environmental Management Practices: An Institutional Framework." Business Strategy and the Environment 13, no. 4 (July/August 2004): 209–222.
      • April 2004
      • Article

      Anxious Moments: Openings in Negotiation

      By: Michael A. Wheeler
      Keywords: Negotiation
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      Wheeler, Michael A. "Anxious Moments: Openings in Negotiation." Negotiation Journal 20, no. 2 (April 2004): 153–169.
      • Article

      Turn Chaos to Your Advantage

      By: Michael Wheeler
      Keywords: Opportunities
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      Wheeler, Michael. "Turn Chaos to Your Advantage." Negotiation 7, no. 4 (April 2004).
      • March 2004 (Revised April 2006)
      • Case

      St. Louis: Inner-City Economic Development

      By: Michael E. Porter, Anne S. Habiby and Joanne Lasala
      Describes the history and challenges of the economically distressed inner city areas of St. Louis, a major U.S. metropolitan area. Profiles regional and inner city economics and describes a new effort by community leaders to develop and implement a strategy to... View Details
      Keywords: Strategy; Leading Change; Urban Development; Problems and Challenges; Public Administration Industry; Saint Louis
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      Porter, Michael E., Anne S. Habiby, and Joanne Lasala. "St. Louis: Inner-City Economic Development." Harvard Business School Case 704-492, March 2004. (Revised April 2006.)
      • March 2004
      • Article

      Fair Enough? An Ethical Fitness Quiz for Negotiators

      By: Michael Wheeler
      Keywords: Ethics; Negotiation
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      Wheeler, Michael. "Fair Enough? An Ethical Fitness Quiz for Negotiators." Negotiation 7, no. 3 (March 2004).
      • March 2004
      • Article

      How to Negotiate Successfully Online

      By: Michael Wheeler
      Keywords: Negotiation; Internet and the Web; Success
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      Wheeler, Michael. "How to Negotiate Successfully Online." Negotiation 7, no. 3 (March 2004).
      • 2004
      • Book

      What's Fair? Ethics for Negotiators

      By: Carrie Menkel-Meadow and Michael A. Wheeler
      Keywords: Fairness; Ethics; Negotiation
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      Menkel-Meadow, Carrie and Michael A. Wheeler, eds. What's Fair? Ethics for Negotiators. San Francisco: Jossey-Bass, 2004.
      • January 2004 (Revised September 2004)
      • Supplement

      NESWC (C)

      By: Michael A. Wheeler and Dana Nelson
      Supplements the (A) case. View Details
      Keywords: Health Industry
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      Wheeler, Michael A., and Dana Nelson. "NESWC (C)." Harvard Business School Supplement 904-061, January 2004. (Revised September 2004.)
      • January 2004
      • Article

      Rocks and Hard Places: Managing Two Tensions in Negotiation

      By: Michael A. Wheeler and Dana Nelson
      Keywords: Management; Negotiation
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      Wheeler, Michael A., and Dana Nelson. "Rocks and Hard Places: Managing Two Tensions in Negotiation." Negotiation Journal 20, no. 1 (January 2004): 113–128.
      • December 2003 (Revised March 2004)
      • Case

      FIRA: Confronting the Mexican Agricultural Crisis

      By: James E. Austin, Michael Chu and Cate Reavis
      In fall 2003, Mexico's agriculture sector was facing a crisis brought on largely by a surge in cheap U.S. imports resulting from NAFTA and inaccessible and/or expensive terms of credit for Mexican agricultural producers. It was getting harder for Mexican producers to... View Details
      Keywords: Development Economics; Public Sector; Trade; Financial Instruments; Crisis Management; Markets; Strategic Planning; Partners and Partnerships; Competitive Strategy; Agriculture and Agribusiness Industry
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      Austin, James E., Michael Chu, and Cate Reavis. "FIRA: Confronting the Mexican Agricultural Crisis." Harvard Business School Case 304-032, December 2003. (Revised March 2004.)
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