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  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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  • Web

Faculty & Research

field of negotiation, shows you how to negotiate successfully today by adapting proven negotiation principles and strategies to the challenging new contexts you face—from negotiating across cultural and political differences to trying to... View Details
  • March 2024 (Revised August 2024)
  • Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort
In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details
Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States
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  • Web

Business Economics - Doctoral

lens of business. Jointly administered by HBS and the Department of Economics in the Faculty of Arts and Sciences, the program combines theoretical analysis with in-depth, interdisciplinary research rooted in real-world applications.... View Details
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

And it is changing fast. Its size and importance to human, environmental, and economic health means that no system is viewed with as much suspicion by so many people around the globe. Changing societal expectations and scientific and... View Details
Keywords: Dina Gerdeman
  • 03 Nov 2015
  • First Look

November 3, 2015

these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample evidence, though, that people misuse care for a different reason: mistakes or "behavioral... View Details
Keywords: Sean Silverthorne

    Mastering the VC Game

    Entrepreneurs who dream of building the next Amazon, Facebook or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do so, you need to woo, impress, and persuade venture... View Details

    • August 2020
    • Case

    This Old House of Worship: St. Anthony Shrine (A)

    By: Ryan Raffaelli
    This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community.... View Details
    Keywords: Leadership And Change Management; Turnarounds; Non-profit Management; Leadership; Change Management; Nonprofit Organizations; Management; Religion; Mission and Purpose; Transformation; Organizational Culture; United States
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    • March 2025
    • Teaching Plan

    Wasabi Technologies (A) and (B)

    By: N. Louis Shipley and Stacy Straaberg
    Teaching Plan for HBS Case Nos. 823-021 and 825-035. Set in 2019, the “Wasabi Technologies (A)” case centers on Wasabi Technologies (Wasabi), a successful hot cloud storage company based in Boston, Massachusetts. Founder and CEO David Friend is ready to scale the... View Details
    Keywords: Sales; Product Development; Growth and Development Strategy; Business Divisions; Business Strategy; Marketing Strategy; Distribution Channels; Information Technology Industry; United States; Massachusetts; Boston
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    • 2010
    • Chapter

    Unlocking the Slices of Genius in Your Organization: Leading for Innovation

    By: Linda A. Hill, Maurizio Travaglini, Greg Brandeau and Emily Stecker
    There is a widespread consensus that innovation is fast becoming the principal source of differentiation and competitive advantage in today's knowledge-intensive economy. But until we reframe our understanding of what innovation and leadership are all about, we fear... View Details
    Keywords: Innovation and Invention; Leadership; Practice; Competitive Advantage
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    • Web

    The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details
    • Web

    Technology & Operations Management - Doctoral

    begin research in the summer preceding their first year by working with a TOM faculty member. Over the first two years in the program, students are encouraged to explore their research interests as they complete relevant coursework.... View Details
    • September 2024
    • Article

    The Human Side of the Future of Work: Understanding the Role People Play in Shaping a Changing World

    By: Jochen I. Menges, Lauren C. Howe, Erika Hall, Jon M. Jachimowicz, Sharon K. Parker, Riki Takeuchi, Abhijeet K. Vadera, Ashley Whillans and Susan K. Cohen
    For as long as there has been work, there has been a “future of work,” through humans’ ingenuity and drive to get things done easier, faster, and better. With the industrial revolution, efforts to shape a better future of work were dominated by improvements in... View Details
    Keywords: Change; Labor
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    • Web

    Live from Klarman Hall - Alumni

    society today. Friday, June 13 Video Recording Dean’s Welcome Address 8:30–9:30 a.m. ET Speaker: Srikant Datar , Dean of the Faculty, George F. Baker Professor of Administration Dean Srikant Datar kicks off Reunion Weekend by sharing... View Details
    • Web

    Faculty & Advisors | MBA

    Paul Mellon Fellow. Jeffrey Low MBA '16, Harvard Business School; MD, Yale School of Medicine; AB, Molecular and Cellular Biology, Harvard University Jeffrey Low is a Partner at Averin, a venture firm... View Details
    • 13 Mar 2012
    • First Look

    First Look: March 13

    the reduction in store size was associated with TFP of retail chains falling by 0.4% per annum, or 40% of the post-1995 slowdown in UK retail TFP growth. China's Growing IT Services and Software Industry: Challenges and Implications... View Details
    Keywords: Sean Silverthorne
    • January 2003 (Revised March 2004)
    • Case

    Army Crew Team, The

    By: Scott A. Snook and Jeffrey T. Polzer
    The coach of the varsity Army crew team at West Point assembled his top eight rowers into the first crew team and the second tier of rowers into the second team using objective data on individual performance. As the second boat continually beat the first boat in races,... View Details
    Keywords: Groups and Teams; Performance; New York (state, US)
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    • January 2005 (Revised August 2006)
    • Case

    Lean Forward Media

    By: Teresa M. Amabile and Victoria Winston
    Jeff Norton and Michelle Crames, the co-founders of Lean Forward Media, face several options for producing the world's first interactive DVD film for children. Their vision is to build a company whose products simultaneously entertain children, engage them actively in... View Details
    Keywords: Decision Choices and Conditions; Early Childhood Education; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Management Practices and Processes; Risk Management; Partners and Partnerships; Opportunities; Creativity
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    • Research Summary

    The New Social Contract: Contractors, Firms, and Agencies

    The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details
    • 19 Jul 2016
    • First Look

    July 19, 2016

    might be appropriate to redesign (“refactor”) a system, to reduce what has been called “architectural debt.” Unfortunately, we lack robust data by which to evaluate the relationship between architectural design choices and system... View Details
    Keywords: Sean Silverthorne