• April 1993 (Revised September 1996)
• Case

ABB Deutschland (B)

By: Hugo Uyterhoeven

Focuses in detail on implementing a corporate restructuring program in ABB's German subsidiary. Special attention is given to Germany's unique form of industrial governance. Two major problem areas--power plants and power transformers--are described in detail, as is a... View Details

Keywords: Business Subsidiaries; Restructuring; Decision Choices and Conditions; Corporate Governance; Leadership Style; Problems and Challenges; Risk and Uncertainty; Sales; Opportunities; Energy Industry; Germany

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Uyterhoeven, Hugo. "ABB Deutschland (B)." Harvard Business School Case 393-131, April 1993. (Revised September 1996.)

• 15 Oct 2001
• Research & Ideas

What You Don’t Know About Making Decisions

to lowering credit card fees, and Golub unexpectedly proposed raising fees instead. "I don't think he meant it seriously, " says the manager. "But he certainly taught us how to think about fees." The level of listening... View Details

Keywords: by David A. Garvin & Michael A. Roberto

• 01 Aug 2023
• What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

educational system.” For example, in politics, citizens support ideas associated with what academics call “high-acceptance, low-quality goals,” as in: “All citizens are entitled to health care.” Acceptance begins dropping, however, as the ways of achieving universal... View Details

Keywords: by James Heskett

• 16 Mar 2009
• Research & Ideas

When the Internet Runs Out of IP Addresses

roadblocks are delaying its widespread implementation, probably for many years. So what happens when the last IPv4 address is assigned? Harvard Business School professor Benjamin G. Edelman proposes a... View Details

Keywords: by Sean Silverthorne; Telecommunications

• October 1990 (Revised March 1993)
• Background Note

Note on Cable Television Regulation

By: Willis M. Emmons III

Examines the evolution of the U.S. cable television industry since its inception in the early 1950s. Particular emphasis is given to the roles played by technology, consumer demand, and regulation at both the local and federal level. Designed to facilitate a conceptual... View Details

Keywords: Information Technology; Demand and Consumers; Government Legislation; Business Growth and Maturation; Monopoly; Television Entertainment; Telecommunications Industry; Media and Broadcasting Industry

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Emmons, Willis M., III. "Note on Cable Television Regulation." Harvard Business School Background Note 391-022, October 1990. (Revised March 1993.)

• TeachingInterests

DESIGN THEORY AND PRACTICE ES285

By: Roberto Verganti

Any organization, business or venture grounds its value on how “meaningful” are its products (functionally, symbolically and emotionally). Design Theory and Practice (DTP) empowers students to create products that are meaningful, to people who use them and to... View Details

• December 1993 (Revised March 1995)
• Case

Medical Products Co.

By: Robert H. Hayes

In early 1990, the company is contemplating changes in its European plant network for producing hypodermic products, including the total production capacity to be provided, the number and location of plants over which to spread this capacity, and which products should... View Details

Keywords: Factories, Labs, and Plants; Decision Making; Forecasting and Prediction; Cost; Production; Performance Capacity; Performance Effectiveness; Strategic Planning; Competitive Strategy; Health Industry; Medical Devices and Supplies Industry; Europe

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Hayes, Robert H. "Medical Products Co." Harvard Business School Case 694-065, December 1993. (Revised March 1995.)

• 10 Mar 2015
• First Look

First Look: March 10

Abstract—No abstract available. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/international_comparison_6f4a5ffb-82d4-471e-991f-90744f72e677.pdf February 2015 Business Model Innovation: The Organizational Dimension A... View Details

Keywords: Carmen Nobel

• February 2004 (Revised April 2007)
• Case

Random House

By: Bharat N. Anand, Kyle F. Barnett and Elizabeth Lea Carpenter

On June 12, 2003, the proposed merger of Random House and Time Warner Book Group was called off by the CEO of Random House's parent company, Bertelsmann. The announcement was welcomed by several critics who had questioned the logic of further consolidation in the book... View Details

Keywords: Mergers and Acquisitions; Business Conglomerates; Information Publishing; Problems and Challenges; Relationships; Business Strategy; Commercialization; Competition; Vertical Integration; Internet; Media and Broadcasting Industry; Publishing Industry

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Anand, Bharat N., Kyle F. Barnett, and Elizabeth Lea Carpenter. "Random House." Harvard Business School Case 704-438, February 2004. (Revised April 2007.)

• June 2009 (Revised November 2020)
• Case

Busse Place

By: Arthur I Segel, William J. Poorvu, Richard Kessler, Justin Seth Ginsburgh and Eric Fleiss

Busse Corporate Center's largest tenant recently declared bankruptcy, leaving the building 38% occupied and significantly overleveraged. In a depressed suburban Chicago office market, Hannah Sanchez, the leasing agent, has to negotiate lease proposals with three... View Details

Keywords: Buildings and Facilities; Restructuring; Borrowing and Debt; Financial Management; Mortgages; Investment; Leasing; Property; Real Estate Industry; Chicago

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Segel, Arthur I., William J. Poorvu, Richard Kessler, Justin Seth Ginsburgh, and Eric Fleiss. "Busse Place." Harvard Business School Case 209-154, June 2009. (Revised November 2020.)

• July–August 2024
• Article

Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals

By: Ta-Wei Huang and Eva Ascarza

Firms are increasingly interested in developing targeted interventions for customers with the best response, which requires identifying differences in customer sensitivity, typically through the conditional average treatment effect (CATE) estimation. In theory, to... View Details

Keywords: Long-run Targeting; Heterogeneous Treatment Effect; Statistical Surrogacy; Customer Churn; Field Experiments; Consumer Behavior; Customer Focus and Relationships; AI and Machine Learning; Marketing Strategy

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Huang, Ta-Wei, and Eva Ascarza. "Doing More with Less: Overcoming Ineffective Long-Term Targeting Using Short-Term Signals." Marketing Science 43, no. 4 (July–August 2024): 863–884.

• January 2004 (Revised February 2006)
• Case

Raymond James Financial

Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details

Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry

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Godes, David B. "Raymond James Financial." Harvard Business School Case 504-027, January 2004. (Revised February 2006.)

The Surprising Power of Online Experiments

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing a small headline change an employee proposed was deemed a low priority and shelved for months until one engineer decided to do a quick online controlled... View Details

• 15 Apr 2024
• Book

Struggling With a Big Management Decision? Start by Asking What Really Matters

Business leaders face a wide variety of difficult decisions: whether their companies should stay small or go big, whether layoffs are necessary for survival, whether a proposed partnership is a good idea or... View Details

Keywords: by Dina Gerdeman