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- All HBS Web
(5,177)
- People (19)
- News (1,950)
- Research (1,758)
- Events (3)
- Multimedia (13)
- Faculty Publications (244)
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- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
down accounts, which often happens if a customer fails to repay overdraft fees and other outstanding balances for two months. That black mark can prevent a consumer from opening a bank account elsewhere for up to five years, the authors... View Details
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
best in our industry.” For years that was the case in too many organizations. Then organizations like Google started adding loftier aspirations such as “organize and make available the world’s information.” More recently, Microsoft CEO... View Details
Keywords: by James Heskett
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
they tend to remain silent, fearful that speaking up could put their careers at risk. “A CEO might be trying to execute this corporate strategy and everybody in the organization knows it’s off the rails, but no one wants to be the bearer... View Details
Keywords: by Dina Gerdeman
- 14 Jan 2014
- First Look
First Look: January 14
inspired-makes all the more impressive what the design firm IDEO has already achieved. Its help-seeking and help-giving culture is behind the firm's success. But how has IDEO managed to make helping the norm? To answer this question, the authors spent two View Details
Keywords: Sean Silverthorne
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who spent their early years together... View Details
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
Koning. Isolating the effects of A/B testing Using data available publicly through the website BuiltWith, the researchers identified companies that were up to eight years old that had installed A/B testing... View Details
Keywords: by Kristen Senz
- 13 Aug 2012
- Research & Ideas
When Good Incentives Lead to Bad Decisions
economics," says Shawn A. Cole, an associate professor in the Finance Unit at Harvard Business School. "A frequent criticism of bankers in the recent crisis is that they took a lot of incentive pay in the years leading View Details
- 10 Feb 2021
- Research & Ideas
Has #MeToo Changed How Hollywood Hires?
Female representation in movies has been consistently low, with women making up only 4.5 percent of directors and 14.4 percent of writers for top-grossing films. Worse, many women have endured sexual harassment and abuse. In October 2017,... View Details
- 24 Nov 2009
- First Look
First Look: Nov. 24
are trying to decide whether and how to sell their company. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/810041-PDF-ENG Wiwa v. Royal Dutch/Shell Lynn S. Paine and Lara AdamsonsHarvard Business School Case 310-038 On the eve of trial, and after nearly 14... View Details
Keywords: Martha Lagace
- 19 Apr 2010
- Research & Ideas
The History of Beauty
the consumer products giant Unilever, published some years ago. This company had a long-established business in soap and other toiletries, but spent decades after World War II striving without great success to expand its business into... View Details
- 13 Jan 2020
- Research & Ideas
Do Private Equity Buyouts Get a Bad Rap?
private companies. The work had to be done by Census personnel to maintain the proper anonymity. Once the researchers had job and performance data on different companies, however, they also had to match them across time. “When one has a buyout, one gets a whole series... View Details
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
Eddisonphotos SUMMING UP In What Ways Will the Pandemic Stimulate Research in Leadership? Preparation for Black Swan events, to the extent that it is even possible, has to be balanced against the demands for short-term results. It may be... View Details
Keywords: by James Heskett
- 10 Mar 2009
- First Look
First Look: March 10, 2009
boost earnings to meet earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the... View Details
Keywords: Martha Lagace
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
to do, like save for retirement—which are both for the good of society and for their own good. Here’s an example. On the first day of a new job, the paperwork is coming at you fast and furious, including a packet of information about how to sign View Details
Keywords: by Michael Blanding
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- 16 Apr 2019
- First Look
New Research and Ideas, April 16, 2019
Europe, a private equity investment company, had worked in the family business for a few years but had developed a career mainly outside of the family business. The transfer of the shares’ ownership had tightened the three brothers’ bonds... View Details
Keywords: Dina Gerdeman
- 17 Jan 2011
- Research & Ideas
Being the Boss
Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star... View Details
Keywords: by Carmen Nobel
- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology... View Details
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
patent activities at Amazon. To do so, we began by looking at Amazon’s patent history using the Derwent Innovation database for the years 1998-2018, which included more than 11,000 published patents in the United States. We learned four... View Details