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  • 27 Sep 2017
  • HBS Seminar

Judith Chevalier, Yale School of Management

  • Web

Leadership Fellows | Social Enterprise | Harvard Business School

organization to utilize a Fellow's leadership and management skills. Fellows are chosen by the hiring organizations through a standard interview process. Organizations pay Fellows a $65,000 salary and HBS awards Fellows a one-year grant... View Details
  • 2025
  • Working Paper

Dynamic Personalization with Multiple Customer Signals: Multi-Response State Representation in Reinforcement Learning

By: Liangzong Ma, Ta-Wei Huang, Eva Ascarza and Ayelet Israeli
Reinforcement learning (RL) offers potential for optimizing sequences of customer interactions by modeling the relationships between customer states, company actions, and long-term value. However, its practical implementation often faces significant challenges.... View Details
Keywords: Dynamic Policy; Deep Reinforcement Learning; Representation Learning; Dynamic Difficulty Adjustment; Latent Variable Models; Customer Relationship Management; Customer Value and Value Chain; Foreign Direct Investment; Analytics and Data Science
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  • April 27, 2022
  • Article

Inequality in Researchers' Minds: Four Guiding Questions for Studying Subjective Perceptions of Economic Inequality

By: Jon M. Jachimowicz, Shai Davidai, Daniela Goya-Tocchetto, Barnabas Szaszi, Martin Day, Stephanie Tepper, L. Taylor Phillips, M. Usman Mirza, Nailya Ordabayeva and Oliver P. Hauser
Subjective perceptions of inequality can substantially influence policy attitudes, public health metrics, and societal well-being, but the lack of consensus in the scientific community on how to best operationalize and measure these perceptions may impede progress on... View Details
Keywords: Equality and Inequality; Perception; Analysis
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  • November 2015
  • Article

Influence of Experience and the Surgical Learning Curve on Long-term Patient Outcomes in Cardiac Surgery

By: Bryan M. Burt, Andrew W. ElBardissi, Robert S. Huckman, Lawrence H. Cohn, Marisa W. Cevasco, James D. Rawn, Sary F. Aranki and John G. Byrne
OBJECTIVE: We hypothesized that increased post-graduate surgical experience correlates with improved operative efficiency and long-term survival in standard cardiac surgery procedures.

METHODS: Utilizing a prospectively collected retrospective database,... View Details
Keywords: Service Delivery; Value; Health Care and Treatment; Experience and Expertise; Health Industry
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  • December 2005 (Revised April 2011)
  • Case

General Electric's 20th Century CEOs

By: Nitin Nohria, Anthony Mayo and Mark Benson
General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best people. Staff members worked with other scientists in the company's research lab to design and manufacture new and... View Details
Keywords: Business History; Leadership Style; Growth and Development Strategy; Management Style
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  • December 2001 (Revised April 2003)
  • Case

Financing PPL Corporation's Growth Strategy

By: Benjamin C. Esty and Carrie Ferman
PPL Corp., an electric utility in Pennsylvania, needs to finance $1 billion of peaking plants as part of its new growth strategy. In February 2001, Steve May, director of finance for PPL's Global Division, is responsible for recommending a finance plan. After... View Details
Keywords: Financial Management; Financial Instruments; Project Finance; Financial Strategy; Corporate Finance; Leasing
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  • 14 Sep 2011
  • Working Paper Summaries

Ethnic Innovation and US Multinational Firm Activity

Keywords: by C. Fritz Foley & William R. Kerr
  • Web

About the Project - Managing the Future of Work

other advanced and emerging economies: Technology trends like automation and artificial intelligence Contingent workforces and the gig economy Workforce demographics and the “care economy” The middle-skills gap and worker investments Global talent access and View Details
  • Research Summary

Institutions and Innovation

Henry Chesbrough's research interests lie at the intersection of organizations and innovation. His research to date falls into two tracks.

The first track examines the effect of the firm's institutional environment upon its ability to respond to innovation... View Details

  • 2019
  • Working Paper

Optimal Interventions for Increasing Healthy Food Consumption Among Low Income Households

By: Retsef Levi, Elisabeth Paulson and Georgia Perakis
The federal government currently spends over $100 billion per year on policies aimed to increase fruit and vegetable (FV) consumption among low income households. These include price-, nutrition education-, and access-related interventions. Currently, the government... View Details
Keywords: Bi-level Optimization; Optimal Subsidies; Public Policy; Food Policy; Central Planner; Government Administration; Poverty; Food; Nutrition
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  • 2019
  • Working Paper

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

By: Doug J. Chung, Kyoungwon Seo and Reo Song
This study examines the effect of technology stores—company-owned Apple and Microsoft retail stores—on mall configuration. We formulate a structural model that considers the endogenous location decisions of retail stores, taking into account both market characteristics... View Details
Keywords: Apple Store; New Anchor Store; Discrete Game; Complete Information; Multiple Equilibria; GPGPU Technology; Simulator; Bayesian Estimation; Shopping Mall; Spillover
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  • Article

Prosocial Spending and Buying Time: Money as a Tool for Increasing Subjective Well-Being

By: Elizabeth Dunn, A.V. Whillans, Michael I. Norton and Lara B. Aknin
Researchers have long been interested in the relationship between income and happiness, but a newer wave of work suggests that how people use their money also matters. We discuss the three primary areas in which psychologists have explored the relationship... View Details
Keywords: Wellbeing; Money; Spending; Decision Making; Happiness; Well-being
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    Work‐from‐anywhere: The productivity effects of geographic flexibility

    An emerging form of remote work allows employees to work‐from‐anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work‐from‐home (WFH) programs offer the worker temporal flexibility,... View Details
    • 07 Jul 2008
    • Research & Ideas

    Innovation Corrupted: How Managers Can Avoid Another Enron

    natural gas market. Diversification into water utilities and broadband soon followed, as did expansion to other countries that promised to deregulate and privatize energy production and distribution. Unfortunately, applying the company's... View Details
    Keywords: by Martha Lagace; Utilities; Utilities

      Rosabeth M. Kanter

      Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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      • Person Page

      Educational Technology

      Streamlined Real-Time Slide Generation and Editing

      Lets an instructor build slides during class, based on class discussion -- "the chalkboard alternative."  Student view offers a clean display with no distracting details (no menus, toolbars, or the... View Details

        Heating Sector Transformation in Rhode Island

        In a heating transformation study presented to Rhode Island Governor Gina Raimondo,... View Details

        • Web

        The Three Levels of CSV - Institute For Strategy And Competitiveness

        reconceiving needs, products, & customers – Meeting societal needs through products – Serving unserved or underserved customers By redefining productivity in the value chain – Utilizing resources, energy, suppliers, logistics, and... View Details
        • Web

        Leverage LinkedIn - Alumni

        required) Learn how to optimize your LinkedIn profile with the knowledge of how recruiters actually utilize the platform. LinkedIn for Job Searching (login required) Leverage LinkedIn for both job hunting and increasing the rate of return... View Details