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  • All HBS Web  (1,775)
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    • News  (405)
    • Research  (865)
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  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

increase is largely driven by more functional specialists like CIOs or CMOs, not general managers.” “There ultimately is no such thing as effective selling that is not tied to the company’s strategic objectives” The reason for that is... View Details
Keywords: by Michael Blanding
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

find that entrepreneurial leadership is key. To attract people to work with you, it is important to demonstrate that you are taking steps to address the crisis.  At the same time, they must inspire people to find innovative ways to solve... View Details
Keywords: by Danielle Kost
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

exploration and exploitation has drawn substantial interest from scholars studying phenomena such as organizational learning, knowledge management, innovation, organizational design, and strategic alliances. This framework has become an... View Details
Keywords: Martha Lagace
  • 2002
  • Casebook

General Management: Processes and Action: Text and Cases

By: David A. Garvin
Keywords: General Management; Learning Organizations; Implementation; Management; Cases; Strategic Planning; Decision Making; Change Management; Leadership Style; Organizational Culture
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Garvin, David A. General Management: Processes and Action: Text and Cases. Boston: McGraw-Hill, 2002.
  • January 1996 (Revised October 1997)
  • Case

Americhem: The Gaylord Division (A)

By: David A. Garvin
The Gaylord Division of Americhem, a large chemical company, is in the midst of the first use of a new zero-base budgeting system. The general manager of the division leading the process is experiencing disagreement and conflict among the members of the senior... View Details
Keywords: Budgets and Budgeting; Leadership; Management Practices and Processes; Strategic Planning; Problems and Challenges
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Garvin, David A. "Americhem: The Gaylord Division (A)." Harvard Business School Case 396-180, January 1996. (Revised October 1997.)
  • December 1997
  • Case

Franco Bernabe at ENI (B)

By: Linda A. Hill, Jennifer Suesse and Mara Willard
Supplements the (A) case. View Details
Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy
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Hill, Linda A., Jennifer Suesse, and Mara Willard. "Franco Bernabe at ENI (B)." Harvard Business School Case 498-035, December 1997.
  • April 2020
  • Teaching Plan

Malcolm Turner at Vanderbilt

By: David G. Fubini, Amy Klopfenstein and James Barnett
This teaching plan serves as a supplement to the case “Malcolm Turner at Vanderbilt,” HBS 420-024. The case examines the early decisions of Vanderbilt University’s new athletic director, Malcolm Turner. A newcomer to college athletics, Turner made a series of... View Details
Keywords: Organizations; Organizational Change and Adaptation; Organizational Culture; Sports; Planning; Strategic Planning; Education; Higher Education; Leadership; Leadership Style; Leading Change; Education Industry; Sports Industry; Tennessee
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Fubini, David G., Amy Klopfenstein, and James Barnett. "Malcolm Turner at Vanderbilt." Harvard Business School Teaching Plan 420-081, April 2020.
  • 22 Apr 2014
  • First Look

First Look: April 22

fieldworkers and community members make strategic use of the cultural understandings, norms, and identities that govern family, gender, and caste relations to build new community-based networks that promote the rights of children. Yet... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

organizational culture, alignment, leadership style/fit, and change management. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406111 The Board of Directors at Morgan Stanley Dean Witter (A) Harvard... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

integrating all the company's sustainability processes and indicators. In fall 2011, the company's leadership considered the following strategic questions: To what extent should COSCO refer to international... View Details
Keywords: Carmen Nobel
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

"platform") around the rapidly expanding online video industry. Simultaneously, CEO Jeremy Allaire was completing a major funding round that would enable the company to make strategic investments in some or all of several... View Details
Keywords: Martha Lagace
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

According to Andrew S. Grove, chairman and co-founder of Intel, when a company's understanding of itself shifts, when it changes its strategic paradigm, it sets out on a journey akin to moving from one mountain peak to another through... View Details
Keywords: by Walter Kiechel; Technology
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

need? What is the optimal setting and context in which they should be delivering care? What processes should they use? There are all sorts of operating managerial and strategic decisions that we haven't even talked about at a policy level... View Details
Keywords: by Martha Lagace; Health
  • March 2008 (Revised March 2009)
  • Case

Purolator Courier Ltd.

By: Rajiv Lal and Catherine Ross
On a fall day in September 2003, Robert Swanborough made his way down a thickly carpeted hallway in Purolator's headquarters in Toronto, Canada, toward a meeting with his two deputies. Several months earlier, Swanborough, then vice-president of Marketing, had been... View Details
Keywords: Conferences; Customer Focus and Relationships; Leading Change; Marketing Strategy; Performance Effectiveness; Strategic Planning; Research; Segmentation; Canada
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Lal, Rajiv, and Catherine Ross. "Purolator Courier Ltd." Harvard Business School Case 508-054, March 2008. (Revised March 2009.)
  • March 1990 (Revised January 1997)
  • Case

ROLM: The SIGMA Introduction

By: V. Kasturi Rangan
ROLM's product development manager, Bob Lundy, has to prepare a detailed plan for launching a new product, code named SIGMA. The new product, though outstanding in features, has the potential to drastically affect ROLM's fortunes because it is incompatible with its... View Details
Keywords: Leadership; Marketing Strategy; Product Launch; Product Development; Strategic Planning
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Rangan, V. Kasturi. "ROLM: The SIGMA Introduction." Harvard Business School Case 590-082, March 1990. (Revised January 1997.)
  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

capital. Purchase this working paper from SSRN: http://papers.nber.org/papers/w12592   Cases & Course MaterialsFriendster (A) Harvard Business School Case 707-409 In January 2006, the president of Friendster needs to choose between two View Details
Keywords: Sean Silverthorne
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

developed at all levels within the organization, with leadership supportBroad scope of activitiesof strategic significanceOrganizational integration in execution, including shared resourcesIncentive systems... View Details
Keywords: by James Austin
  • 13 Sep 2016
  • First Look

September 13, 2016

behavior should be considered a critical leadership skill. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50320 Summer 2016 California Management Review Dynamic Capabilities at Samsung: Optimizing Internal Co-opetition... View Details
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

often buttress the existing social contract. When the wrong minds meet. Sometimes problems arise not because of cultural differences but instead because the right people are not involved in negotiations. For example, when two CEOs negotiate a View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • July 2010 (Revised November 2011)
  • Supplement

Zensar: The Future of Vision Communities (B)

By: David A. Garvin and Rachna Tahilyani
Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details
Keywords: Strategic Planning; Leadership Style; Employee Relationship Management; Decision Choices and Conditions; Information Technology; Collaborative Innovation and Invention; Business or Company Management; Expansion; Information Technology Industry; India
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Garvin, David A., and Rachna Tahilyani. "Zensar: The Future of Vision Communities (B)." Harvard Business School Supplement 311-025, July 2010. (Revised November 2011.)
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