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  • 03 Jul 2012
  • First Look

First Look: July 3

well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies... View Details
Keywords: Sean Silverthorne
  • Article

Motivated Inferences of Price and Quality in Healthcare Decisions

By: Emily Prinsloo, Kate Barasz and Peter A. Ubel
Policy makers have increasingly advocated for healthcare price transparency, whereby prices are made salient before services are rendered. While such policies may empower consumers, they also bring price to the forefront of healthcare choices as never before, with yet... View Details
Keywords: Healthcare; Price Transparency; Health Care and Treatment; Price; Quality; Perception; Consumer Behavior; Decisions; Insurance
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  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

benign envy in addition to decreasing their perceptions of the entrepreneur’s hubristic pride (i.e., arrogance) while increasing their perceptions of the entrepreneur’s authentic pride (i.e., confidence).... View Details
Keywords: Dina Gerdeman
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

firms are temporarily closed and 40 percent of the workforce, on average, has been laid off or furloughed since late January. Retail, entertainment, food services, hospitality, and personal services industries have been hit hardest as View Details
Keywords: by Kristen Senz; Financial Services
  • 16 Dec 2020
  • Blog Post

Faculty Books Published in 2020

the misuse of social media, and cyberattacks—these are just a few of the threats to continuing prosperity that we see dominating the headlines every day. How can capitalism be sustained? And who should spearhead the effort? Critics turn... View Details
Keywords: All Industries
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

attentional focus improves perceivers’ ability to judge group effectiveness. Finally, we find that perceivers with higher levels of social sensitivity are more accurate at judging group effectiveness. We discuss the implications of these... View Details
Keywords: Dina Gerdeman
  • Web

Shaping the Corporate Image | Baker Library | Bloomberg Center | Harvard Business School

War II to the post-war era, U.S. Steel public relations campaigns responded to the public’s evolving perceptions of large corporations in regard to anti-trust issues, labor activism, wartime duty, profit margins, and the free enterprise... View Details
  • 19 May 2015
  • News

Getting Ready for Success

social impact, measured by such factors as higher tax contributions and lower health care costs. “Moreover, what people might not quantify,” she says, “is that our alumni’s success stories create positive ripples in their communities and... View Details
Keywords: Jill Radsken; Educational Services
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

gradually. You build a Honda Scooter, then a Honda Civic, then a Honda Accord, and then an Acura. There is a lot of theory and research on how consumer behavior and perception changes over time. And that change in image takes 10 to15... View Details
Keywords: by Sean Silverthorne; Advertising
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

countries, it's a much different story. But I feel the tolerance is increasing more rapidly than a lot of people think. In tandem, the perception of entrepreneurship has also grown more positive. The fourth difference is the stigma of... View Details
Keywords: by Staff
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

badly. Other apparent areas of interest in the last 12 months included corporate social responsibility, marketing techniques, and, of course, the ubiquitous Lady Gaga. Here are the Top 10 most-read articles and 10 most-read working papers... View Details
Keywords: by Staff
  • 26 Aug 2014
  • First Look

First Look: August 26

Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can derive substantial benefits... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2014
  • Op-Ed

Take a Trim Tab Approach to Climate Change

society, business leaders face a crucial opportunity today to change that perception (and that reality). Meanwhile, behind the scenes, many thoughtful leaders throw up their arms, thinking, understandably, that my company is just a drop... View Details
Keywords: by Amy C. Edmondson; Energy; Utilities
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

refuse to accept the trivialization of black life and justification of social controls like the persistent shadow of police brutality and lethality. They seek to challenge a legal system that has failed to provide justice for too many... View Details
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

effort of the nonprofit March of Dimes in the 1920s to raise funding for polio research. The organization's strategies to induce contributions relied heavily on social pressure. Popular culture icons such as Humphrey Bogart and Mickey... View Details
Keywords: Re: Gunnar Trumbull
  • 27 Apr 2021
  • Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

variable analysis and use the differences in the likelihood of retirement driven by Social Security retirement incentives in the United States to find a sizable increase in purpose in life as an outcome of retirement.” Emotional... View Details
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

subject, Ranjay Gulati examines the 'network resources' that arise from these ties, how successful firms manage these, and how they influence strategy, access to material resources, and perceptions of a firm's legitimacy held by key... View Details
Keywords: Martha Lagace
  • June 2018
  • Teaching Note

Difficult Conversations and Dealing with Challenging Situations at Work

By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
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  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

far from ideal. Past efforts to impact perceptions of Israel, spearheaded by the Ministry of Foreign Affairs as well as various Jewish organizations, were mainly aimed at “explaining” Israel’s political position and convincing the world... View Details
Keywords: Dina Gerdeman
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

corporate sector is starting to wake up to the opportunity, but there is still much to be done. Perceptions are slow to change. Many business people still view inner cities as areas where there are no businesses, no workers to hold jobs,... View Details
Keywords: by Sean Silverthorne