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- All HBS Web
(2,118)
- People (4)
- News (763)
- Research (1,008)
- Events (5)
- Multimedia (35)
- Faculty Publications (492)
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- 14 Jul 2014
- Research & Ideas
Pay Attention To Your ‘Extreme Consumers’
researching ways that a Vietnamese bank could encourage customers to save more went to the mall on a weekday to interview "unbanked" consumers—those without bank accounts at all. "They would cash their paycheck and spend it on basic... View Details
Keywords: by Michael Blanding
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
in the Internet and telecom bubbles. Those who have money left, or who have new savings coming in and are seeking investments have heard that hedge funds have done well. For example, they've heard that Julian Robertson's Tiger Fund has... View Details
Keywords: by D. Quinn Mills
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
positions in high-ambiguity industries work for thirty-five years and receive a 3 percent raise per year, the earnings gap grows to more than $600,000 over the course of a career—or $1.5 million, if those extra earnings are saved at 5... View Details
- 18 Apr 2000
- Research & Ideas
Learning in Action
emerged as obviously superior, so a fourth team was formed to draw from the best elements of the three original simulations, rearranging Cardboard City a final time. It resulted in a compact, tightly focused factory and well-positioned machines — View Details
Keywords: by David A. Garvin
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
up to my father's standards, which I'm still living up to. Neeley: What would your father, what would your grandfather, what would they say that in 2020, COVID-19 shows up, devastates African Americans and you, you are one of the leading producers of the solution to... View Details
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
said, referring to the traditional high- volume, low-choice fast-food model. Su believes that offering a wider variety of foods will help patrons make healthier choices. The KFCs in China have also limited the amount of money saved on... View Details
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
suggest that you wouldn't swerve even to save your life. Once the game begins, however, your threat simply may not be credible. Now consider this strategy: Once the cars are headed directly toward each other, you unscrew your steering... View Details
Keywords: by Deepak Malhotra
- Research Summary
Papers in progress
- “The ‘Carbon Club’: Oil Companies, Climate Change & the Shaping of Public Policy”. Conspiracy theories abound, but the roles of the major oil companies in influencing public policy on climate change remain largely obscure. This... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
wait for care. Patagonia lists the suppliers for each item on its website, while Southwest Airlines’ “transfarency” campaign pledges to save customers from hidden fees. After all, customers are already turning to Google searches and... View Details
Keywords: by Danielle Kost
- Research Summary
Overview
Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
employee theft. A cost-benefit analysis proved that what companies saved in cash and inventory loss covered about 39 percent of the costs associated with wage increases. (So if a company increases wages by $1, it can expect to lose almost... View Details
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
without suggesting what that might mean for tariff policy. David Wittenberg, saying that he is “loath to offer any advice save to treat the situation gingerly,” saw the US-China relationship as one in which, “The US administration has to... View Details
Keywords: by James Heskett
- 2011
- Book
Detour: My Unexpected, Amazing, Life Changing Journey With OnStar
By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
or a blog comment? There is no magic formula we have for linking this type of digital activity to the actual sale." In addition to the presumed increase in ticket sales, Tate has found value in the information users have provided online, which has View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
consumers’ clarion call with compassion and solution-based action that creates real value have a tremendous opportunity to reinforce trust and engender loyalty as they help to save the world. This is the true test for purpose-driven brand... View Details
Keywords: by Jill Avery and Richard Edelman
- 06 Nov 2008
- Op-Ed
Selling Out The American Dream
that enable them to do so. Hardly any politician has had the courage to call for restraint. Average household debt in the United States is currently 130 percent of average household income, up 20 percent since 2005 and double what it was twenty years ago. The U.S.... View Details
Keywords: by John Quelch
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
practical implications of these findings. For example, should managers save certain tasks for days when skies are gray? “A field study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?” The... View Details
Keywords: by Carmen Nobel
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
playing out over the past decade. Our advice to the CEO is to look at IT use through several different lenses. One lens should be focused on improving cost savings and efficiencies. Another should be focused on the incremental improvement... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
on an unsurprising outcome. In this case, a deal at 2.5 percent, the midpoint of the two parties' opening positions, seemed likely to be agreeable to both sides. This time things would be different, he resolved. He would save everyone... View Details
Keywords: by Deepak Malhotra
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
Human error causes at least 90 percent of the 5.25 million accidents in the United States annually. Could driverless cars save lives? Yes, but it may take a long road to get there. “Autonomous vehicles (AVs) are never drunk or tired or... View Details