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      • July 1997 (Revised April 1998)
      • Case

      Chase Manhattan Corporation: The Making of America's Largest Bank

      By: Stuart C. Gilson and Cedric Escalle
      Chase Bank and Chemical Bank intend to merge, producing the largest commercial bank in the United States, the fourth largest in the world. Projected financial benefits under the merger reflect significant planned reduction in operating costs, including 17,000 employee... View Details
      Keywords: Commercial Banking; Profit; Corporate Strategy; Value Creation; Restructuring; Negotiation; Mergers and Acquisitions; Risk and Uncertainty; Resignation and Termination; Revenue; Banking Industry; United States
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      Gilson, Stuart C., and Cedric Escalle. "Chase Manhattan Corporation: The Making of America's Largest Bank." Harvard Business School Case 298-016, July 1997. (Revised April 1998.)
      • June 1997 (Revised May 1998)
      • Case

      Mobil USM&R (A2)

      By: Robert S. Kaplan
      Second of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. This case describes the completed BSC, and how this was linked to the BSCs of the independent business units and the internal service... View Details
      Keywords: Balanced Scorecard; Performance Evaluation; Management Teams; Management Practices and Processes; Executive Compensation; Motivation and Incentives; Corporate Strategy; Energy Industry; Mining Industry; United States
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      Kaplan, Robert S. "Mobil USM&R (A2)." Harvard Business School Case 197-121, June 1997. (Revised May 1998.)
      • May 1997
      • Teaching Note

      Product Development Performance, Instructor's Note

      By: Marco Iansiti
      Focuses on what constitutes product development performance and how it is assessed. Performance, as explained in both the note and in the materials for this three-session module, refers to the performance of both the product and the organizational process producing it.... View Details
      Keywords: Management Practices and Processes; Infrastructure; Product Development; Production; Performance Evaluation
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      Iansiti, Marco. "Product Development Performance, Instructor's Note." Harvard Business School Teaching Note 697-108, May 1997.
      • September 1996 (Revised September 1999)
      • Case

      Mobil USM&R (A): Linking the Balanced Scorecard

      By: Robert S. Kaplan
      The CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turnaround. He transforms the strongly centralized, functionally-organized division into 17 independent business units and 14 internal service companies. The... View Details
      Keywords: Organizational Change and Adaptation; Measurement and Metrics; Management Practices and Processes; Organizational Design; Balanced Scorecard; Corporate Strategy; Mining Industry; Energy Industry
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      Kaplan, Robert S. "Mobil USM&R (A): Linking the Balanced Scorecard." Harvard Business School Case 197-025, September 1996. (Revised September 1999.)
      • 1996
      • Chapter

      Frank Barron's Influence on Current and Future Generations of Creativity Researchers: Some Personal Reflections

      By: T. M. Amabile, R. Conti and M. A. Collins
      Keywords: Creativity; Research; Power and Influence
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      Amabile, T. M., R. Conti, and M. A. Collins. "Frank Barron's Influence on Current and Future Generations of Creativity Researchers: Some Personal Reflections." In Unusual Associates: A Festschrift for Frank Barron, edited by Alfonso Montuori. Cresskill, NJ: Hampton Press, 1996.
      • February 1996
      • Case

      Eastman Chemical Company: Building a Board from Scratch

      By: Jay W. Lorsch and Samanta Graff
      Eastman Chemical Co. spun off from Kodak in 1993. The CEO of Eastman, Earnest Deavenport did not want the new company's board any members of the Kodak board to include, so he initiated a deliberate and thorough process to build an entirely new board that he hoped would... View Details
      Keywords: Corporate Governance; Management Teams; Selection and Staffing; Chemical Industry
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      Lorsch, Jay W., and Samanta Graff. "Eastman Chemical Company: Building a Board from Scratch." Harvard Business School Case 496-043, February 1996.
      • January 1996
      • Case

      Case of the Unidentified Industries--1995, The

      By: William E. Fruhan Jr.
      Helps students to understand how the characteristics of a business are reflected in its financial statements. View Details
      Keywords: Forecasting and Prediction; Supply and Industry; Financial Statements
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      Fruhan, William E., Jr. "Case of the Unidentified Industries--1995, The." Harvard Business School Case 296-049, January 1996.
      • November 1995
      • Case

      "Marketing" at Wachtell, Lipton, Rosen & Katz

      By: Jay W. Lorsch and Samanta Graff
      Describes the history and unique operating principles of the most successful corporate law firm in the country. Closes with a lengthy quotation by Martin Lipton, who is one of the firm's founding partners and who is described in an American Lawyer article as the "Elvis... View Details
      Keywords: Marketing Strategy; Reputation; Business Strategy; Legal Services Industry
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      Lorsch, Jay W., and Samanta Graff. "Marketing" at Wachtell, Lipton, Rosen & Katz. Harvard Business School Case 496-037, November 1995.
      • February 1995 (Revised February 1998)
      • Case

      India in the 1990s

      By: George C. Lodge and Ahu Bhasin
      Describes the efforts of Indian Prime Minister P.V. Narasimha Rao to deregulate and open up the Indian economy in the early 1990s. Focuses on the difficulties he encountered, reflected in the poor showing of the ruling Congress Party in state elections in December... View Details
      Keywords: Development Economics; Emerging Markets; Social Issues; Economic Growth; Government and Politics; India
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      Lodge, George C., and Ahu Bhasin. "India in the 1990s." Harvard Business School Case 795-119, February 1995. (Revised February 1998.)
      • Article

      Some Reflections on the Antitrust Treatment of Intellectual Property

      By: Tracy R. Lewis and Dennis A. Yao
      Abridged version in The Financial Times, The Complete MBA Companion, 1997, pp. 577-582. View Details
      Keywords: Intellectual Property; Law Enforcement
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      Lewis, Tracy R., and Dennis A. Yao. "Some Reflections on the Antitrust Treatment of Intellectual Property." Antitrust Law Journal 63, no. 2 (1995): 603–619. (Abridged version in The Financial Times, The Complete MBA Companion, 1997, pp.577-582. Harvard users click here for full text.)
      • Article

      The Power in Demography: Women's Social Constructions of Gender Identity at Work

      By: R. J. Ely
      This study examined how women's proportional representation in the upper echelons of organizations affects professional women's social constructions of gender difference and gender identity at work. Qualitative and quantitative data were used. Results suggest that sex... View Details
      Keywords: Demographics; Gender; Labor
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      Ely, R. J. "The Power in Demography: Women's Social Constructions of Gender Identity at Work." Academy of Management Journal 38, no. 3 (June 1995): 589–634. (Winner, Academy of Management Journal Impact Award, 2021.)
      • 1994
      • Chapter

      Beyond Strategy, Structure, and Systems to Purpose, Process, and People: Reflections on a Voyage of Discovery

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Strategy; Organizational Structure; System; Mission and Purpose; Human Needs
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      Bartlett, C. A., and S. Ghoshal. "Beyond Strategy, Structure, and Systems to Purpose, Process, and People: Reflections on a Voyage of Discovery." In The Relevance of a Decade: Essays to Mark the First Ten Years of the Harvard Business School Press, edited by Paula B. Duffy. Boston, MA: Harvard Business School Press, 1994.
      • 1994
      • Working Paper

      Hard Problems, Godel's Theorem, Dostoyevsky's Devil, and Idiopathic Neuroses: Reflections on the Structure of Theories of Organization

      By: M. C. Moldoveanu and H. H. Stevenson
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      Moldoveanu, M. C., and H. H. Stevenson. "Hard Problems, Godel's Theorem, Dostoyevsky's Devil, and Idiopathic Neuroses: Reflections on the Structure of Theories of Organization." Harvard Business School Working Paper, No. 95-005, July 1994.
      • June 1994
      • Background Note

      Scope and Challenge of Business-to-Business Marketing

      By: V. Kasturi Rangan
      Identifies six key linkages that distinguish business-to-business marketing; three with respect to the external environment (i.e., derived demand, complex buying process, and concentrated customer base) and three with respect to the internal organization (emphasis on... View Details
      Keywords: Marketing; Customers; Demand and Consumers; Organizational Structure; Order Taking and Fulfillment; Technology
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      Rangan, V. Kasturi. "Scope and Challenge of Business-to-Business Marketing." Harvard Business School Background Note 594-125, June 1994.
      • May 1994
      • Background Note

      Managing Market Complexity: A Three-Ring Circus

      By: V. Kasturi Rangan
      Proposes models of organization that address the various product-market environments posed by the product life cycle. Frames these changes along the two dimensions of uncertainty and diversity. Offers three sets of organizational characteristics to reflect the three... View Details
      Keywords: Business Processes; Growth and Development Strategy; Complexity; Organizational Structure; Organizational Culture; Product Marketing; Markets; Product
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      Rangan, V. Kasturi. "Managing Market Complexity: A Three-Ring Circus." Harvard Business School Background Note 594-119, May 1994.
      • December 1993 (Revised September 2003)
      • Supplement

      Beech-Nut Nutrition Corporation (D)

      By: Lynn S. Paine
      Prosecutors in the U.S. Justice Department's Office of Consumer Litigation reflect on their case against the Beech-Nut Nutrition Corp. View Details
      Keywords: Crime and Corruption; Lawsuits and Litigation; Management; Family Ownership; Cognition and Thinking; Food and Beverage Industry
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      Paine, Lynn S. "Beech-Nut Nutrition Corporation (D)." Harvard Business School Supplement 394-105, December 1993. (Revised September 2003.)
      • November 1993
      • Article

      Reflections on 'Impact of Sales Promotions on When, What, and How Much to Buy'

      By: Sunil Gupta
      Keywords: Sales; Product Marketing
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      Gupta, Sunil. "Reflections on 'Impact of Sales Promotions on When, What, and How Much to Buy'." Journal of Marketing Research (JMR) 30 (November 1993): 522–524.
      • September 1993 (Revised June 2009)
      • Case

      Mary Kay Cosmetics: Asian Market Entry (A)

      By: John A. Quelch
      In February 1993, Curran Dandurand, senior vice president of Mary Kay Cosmetics Inc.'s global marketing group, was reflecting on the company's international operations. Mary Kay Cosmetics Inc. products had been sold outside the United States for over 15 years, but by... View Details
      Keywords: Globalized Firms and Management; Market Entry and Exit; Operations; Sales; Beauty and Cosmetics Industry; Asia
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      Quelch, John A. "Mary Kay Cosmetics: Asian Market Entry (A)." Harvard Business School Case 594-023, September 1993. (Revised June 2009.)
      • September 1992
      • Case

      Star Cablevision Group (F): Lessons Learned

      By: William A. Sahlman
      Last case in a series of six cases. This case describes the company as it reflects back to lessons learned. View Details
      Keywords: Learning
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      Sahlman, William A. "Star Cablevision Group (F): Lessons Learned." Harvard Business School Case 293-041, September 1992.
      • May 1992
      • Article

      Coordination in Split-Award Auctions

      By: James J. Anton and Dennis Yao
      We analyze split award procurement auctions in which a buyer divides full production between two suppliers or awards all production to a single supplier, and suppliers have private cost information. An intriguing feature of split awards is that the equilibrium bids are... View Details
      Keywords: Supply Chain Management; Balance and Stability; Cost; Auctions; Bids and Bidding; Production; Five Forces Framework; Supply and Industry; Situation or Environment; Information; Manufacturing Industry
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      Anton, James J., and Dennis Yao. "Coordination in Split-Award Auctions." Quarterly Journal of Economics 107, no. 2 (May 1992): 681–707. (Reprinted in P. Klemperer, ed., The Economic Theory of Auctions, Elgar, 2000.) Harvard users click here for full text.)
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