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Show Results For
- All HBS Web
(2,585)
- People (3)
- News (948)
- Research (1,090)
- Events (4)
- Multimedia (2)
- Faculty Publications (200)
- December 2016
- Article
Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud
By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details
Luca, Michael, and Georgios Zervas. "Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud." Management Science 62, no. 12 (December 2016): 3412–3427.
- 08 Nov 2013
- HBS Seminar
Laura Diaz Anadon, Harvard Kennedy School
- 24 Feb 2009
- First Look
First Look: February 24, 2009
restaurants. This case examines four such services: Entertainment Book, Restaurant.com, Rewards Network, and OpenTable. Despite key functional similarities, each of the services chooses an importantly different approach—different pricing,... View Details
Keywords: Martha Lagace
- 09 Mar 2023
- Blog Post
African American Student Union Spotlight on Joint Degrees
start a company after receiving funding from the South Park Commons Founder Fellowship, a program designed to support entrepreneurs at the pre-idea stage. Alongside two former colleagues, I co-founded an on-campus rewards platform for... View Details
- 08 Sep 2010
- First Look
First Look: September 8, 2010
Publication:American Economic Review (forthcoming) Abstract This paper reports a three-phase experiment on a stylized labor market. In the first two phases, agents face simple games, which we use to estimate subjects' social and reciprocity concerns. In the last phase,... View Details
Keywords: Sean Silverthorne
- Program
Audit Committees in a New Era of Governance
program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the View Details
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
If you were talking with a woman and noticed a splotch of red marker on her nose, would you tell her? You’re not alone if you would prefer to remain silent. A recent study looking at whether and why people give constructive feedback found that only View Details
Keywords: by Michael Blanding
- 20 Mar 2007
- First Look
First Look: March 20, 2007
included her husband. A decade later, in 1986, Claiborne was CEO of her own Fortune 500 company, reaching that milestone faster than any other business up to that point in history. Because the company did not own any of the factories that... View Details
Keywords: Martha Lagace
- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
- Web
Executive Education - Global
Africa, and throughout the world. Annually, more than 10,000 senior executives take advantage of an open-enrollment or custom program to transform their leadership and their global companies. China Europe India Africa Middle East... View Details
- Program
Advancing Women of Color in Leadership
+1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application... View Details
- 27 Feb 2024
- Research & Ideas
Why Companies Should Share Their DEI Data (Even When It’s Unflattering)
Lives Matter movement in 2020, consumers report being four times as likely to buy from companies that speak out against racism, according to Edelman research. Almost 90 percent of consumers say they expect companies to go beyond merely... View Details
Keywords: by Shalene Gupta
- 01 Dec 2023
- News
The Imposter Among Us
Clayton Christensen asked me to be his chief of staff about four years after I received my undergraduate degree. I recognized the opportunity would be life-changing but felt highly inadequate, having spent the majority of my career at... View Details
- 27 Sep 2016
- First Look
September 27, 2016
equity investors (Gompers, Kaplan, and Mukharlyamov forthcoming). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51659 Executive Development Programs Enter the Digital Vortex: I. Disrupting the Demand Landscape By:... View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
says HBS professor Jan Rivkin, who developed and leads YALP alongside faculty members Rosabeth Moss Kanter, Karen Mills, and Mitch Weiss; as well as Program Director Manjari Raman. “When we dove into the data, what came screaming back at... View Details
- Web
Behavioral Finance & Financial Stability
Moral-Benito MAR 2022 There are four main types of commercial credit: asset-based loans, cash flow loans, trade finance and leasing. The authors show that credit growth dynamics and bank lending channels vary across these loan types using... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
shot and killed a teenager. Miller had served four years in juvenile detention for that murder and had later spent five additional years in prison for a smattering of armed robberies. Eventually, while behind bars, he had gotten his head... View Details
- 14 Jun 2011
- First Look
First Look: June 14
somebody else's point of view and seeking out safe ways to allow themselves to become vulnerable. Read the article: http://hbr.org/2011/06/managing-yourself-the-paradox-of-excellence/ar/1 Segmenting the Base of the Pyramid Authors:V.... View Details
Keywords: Sean Silverthorne
- Program
Ascending the Peak: Finding the Leader Within—Virtual
+1.617.495.6555). Application Submission We recommend that you apply at least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application... View Details
- 22 Jun 2009
- Research & Ideas
“Too Big To Fail”: Reining In Large Financial Firms
read in Washington since it was submitted to Congress in January by a Congressional Oversight Panel. Congress created the five-member panel last October when it enacted the $700 billion Troubled Asset Relief Program (TARP) to rescue... View Details