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- All HBS Web
(957)
- News (50)
- Research (839)
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- Faculty Publications (388)
- Web
Getting Things Done: Motivating Yourself and Others - Course Catalog
(ii) designing incentive systems, broadly defined, that motivate both individual performance and organizational behavior. Students will learn to apply these concepts to enhance their own productivity while... View Details
- July 2005 (Revised February 2009)
- Case
Eureka Forbes Ltd.: Managing the Selling Effort (A)
By: Das Narayandas and Kerry Herman
The CEO of EFL (India), a direct sales organization, must decide which changes to the sales compensation systems would better motivate his sales reps and improve their sales performance. View Details
Keywords: Compensation and Benefits; Management; Performance Improvement; Sales; Motivation and Incentives; India
Narayandas, Das, and Kerry Herman. "Eureka Forbes Ltd.: Managing the Selling Effort (A)." Harvard Business School Case 506-003, July 2005. (Revised February 2009.)
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
involved with options. No one change by itself will be enough. CEOs must address the organizational architecture: the planning systems; the performance measurement and evaluation systems; the incentives... View Details
Keywords: by Harvard Management Update
- 01 Dec 2008
- News
Lesson from the Fall
both the movement of capital markets and gains in the price of competitors’ stock can provide executives with unearned windfalls for uncompetitive performance and promote unwarranted overconfidence. Awarding stock grants without... View Details
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
nourishers. "You don't need a lot of resources to do any of those things," she says. "We're not talking about hiring fancy comics to perform at lunchtime. You just need to make people feel supported as people. And it's... View Details
Keywords: by Carmen Nobel
- 01 Dec 2012
- News
Noted & Quoted
"People like to see other people do outlandish things." —Barry Frank (MBA 1957), legendary sports-media dealmaker and producer of Battle of the Network Stars and American Gladiators. (Variety, September 24, 2012) View Details
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
ensure accountability, cultivate collaboration, and encourage initiative. Individual and system accountability. Jim Kilts said it best: "A promise made is a promise kept." As we have seen, confidence is enhanced when people are held accountable and accept... View Details
Keywords: by Rosabeth Moss Kanter
- 2013
- Working Paper
The Dirty Laundry of Employee Award Programs: Evidence from the Field
By: Timothy Gubler, Ian I. Larkin and Lamar Pierce
Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants to show that awards can carry significant... View Details
Keywords: Motivation and Incentives; Service Delivery; Performance Productivity; Failure; Service Industry
Gubler, Timothy, Ian I. Larkin, and Lamar Pierce. "The Dirty Laundry of Employee Award Programs: Evidence from the Field." Harvard Business School Working Paper, No. 13-069, February 2013.
- 12 Oct 1999
- Research & Ideas
Paid for Success: Options for Compensating CEOs
When large public companies perform poorly, do the CEOs running them share the financial pain? That question, according to HBS associate professor Brian Hall, is not answered by looking at their salary and bonus but rather by a careful... View Details
Keywords: by Judith A. Ross
- 24 Apr 2013
- Research & Ideas
Who Sets Your Benchmarks?
Editor's note:When it comes to improving your leadership abilities, Professor Robert Steven Kaplan is a big believer in starting with a look in the mirror. In fact, he wrote a book on that subject: What To Ask The Person In The Mirror: Critical Questions For Becoming A... View Details
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
that meet performance standards at reasonable costs. But in practice, too few government managers are skilled in understanding and using industry financial incentives or the process of controlling costs,... View Details
- 01 Mar 2015
- News
3-Minute Briefing: Angela Ruggiero (MBA 2014)
The first time I stepped on the ice, I was seven years old. When I saw my younger brother, Billy, in his goalie gear I thought it looked really fun and cool and asked if I could try. It was terrifying. I was crying. But by the end of that first practice, I remember... View Details
- November 1993 (Revised March 1997)
- Case
Romeo Engine Plant
By: Amy P. Hutton and Robert S. Kaplan
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Auto Industry
Hutton, Amy P., and Robert S. Kaplan. "Romeo Engine Plant." Harvard Business School Case 194-032, November 1993. (Revised March 1997.)
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the Balanced Scorecard (BSC) in 1992.1 The BSC measures... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 1990
- Article
Social Influences on Creativity: Evaluation, Coaction, and Surveillance
By: T. M. Amabile, P. Goldfarb and S. C. Brackfield
Two experiments examined the effects of evaluation expectation and the presence of others on creativity. In both experiments, some subjects expected that their work would be evaluated by experts, and others expected no evaluation. Evaluation expectation was crossed, in... View Details
Keywords: Creativity; Social Psychology; Situation or Environment; Motivation and Incentives; Performance Evaluation
Amabile, T. M., P. Goldfarb, and S. C. Brackfield. "Social Influences on Creativity: Evaluation, Coaction, and Surveillance." Creativity Research Journal 3 (1990): 6–21.
- 23 Sep 2008
- First Look
First Look: September 23, 2008
Feedback in Tournament and Individual Performance Compensation Plans Authors:Lynn Hannan, Ranjani Krishnan, and Andrew Newman Publication: The Accounting Review 83, no. 4 (July 2008) Abstract This study investigates the effects of... View Details
Keywords: Martha Lagace
- 02 Feb 2010
- First Look
First Look: Feb. 2
Incentives, and Explicit Incentives Authors:Romana L. Autrey, Shane S. Dikolli, and D. Paul Newman Publication:Journal of Management Accounting Research (forthcoming) Abstract We examine a setting in which managers have differential... View Details
Keywords: Martha Lagace
- 22 Jan 2018
- Sharpening Your Skills
Why You Are Unhappy at Work
importance of being supportive. Hazard Warning: The Unacceptable Cost of Toxic Workers A productive workplace can be easily disrupted by one unruly employee. Here's what companies can do to detox the problem-makers. If the CEO’s High Salary Isn't Justified to... View Details
Keywords: by Sean Silverthorne
- 01 Jun 2006
- News
CEO Compensation Troubles
pressure is the fear of losing an adequately performing CEO. To make sure this does not happen, compensation committees rely on surveys by compensation consultants about CEO pay in similar companies but without regard to company... View Details
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, and you've agreed that hard-wiring View Details
Keywords: by James Heskett