Publications

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

interests?” and “What are the signature skills that I bring to any life situation?” The second element is Community. The root question for Community is: “What types of people and what organizational cultures will allow me to thrive and... View Details

Keywords: by Dina Gerdeman

29 Jul 2008
First Look

First Look: July 29, 2008

19th century to the present. Using the example of the Rong family, China's most prominent industrialist family in pre-1949 China, analyzes the organizational structure and transformation of Chinese family... View Details

Keywords: Martha Lagace

06 Sep 2011
Research & Ideas

Cheese Moving: Effecting Change Rather Than Accepting It

managers and executives. I do plan to use the book in the classroom. I think it is a great tool for discussing issues that are covered in a wide range of courses, including leadership, entrepreneurship, power and politics, strategy, and View Details

Keywords: by Carmen Nobel

10 Feb 2020
In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

Innovation Science. 2. Technology is propelling business transformation “While some firms think about technology merely as a different type of capital investment that does not impact their way of doing things, others are adopting new... View Details

Keywords: by Danielle Kost

Web

Entrepreneurial Management Curriculum - Faculty & Research

Spring 2026 Q3Q4 3.0 Systems for Scaling Ventures (SSV) (also listed under Accounting & Management) Tatiana Sandino Spring 2026 Q3Q4 3.0 Tough Tech Ventures Joshua Lev Krieger , Jim Matheson Spring 2026 Q3Q4 3.0 Turnarounds and View Details

April 2025
Case

Salesforce Agentforce: The Limitless Workforce

By: Suraj Srinivasan, Allison Ciechanover and George Gonzalez

In early 2025, Salesforce was a global leader in cloud-based enterprise software, best known for pioneering customer relationship management (CRM) delivered as a service. Over the past two decades, the company had expanded into marketing, customer service, analytics,... View Details

Keywords: Business Model; Customer Relationship Management; Price; AI and Machine Learning; Technology Adoption; Organizational Change and Adaptation; Sales; Business Strategy; Ethics; Product Launch; Technology Industry; United States

October 2021 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards

This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details

Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation

February 2021
Case

Enterprise Agility at Komerční Banka

By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick

In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he... View Details

Keywords: Agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, and Techniques; Management Systems; Banking Industry; Czech Republic

Web

Women’s Leadership Summit - Alumni

lines. By sharing insights and fostering connections, attendees left inspired and united in their shared commitment to transforming organizational practices and shaping a collective future for women’s... View Details

July 2025
Case

ICARE: Frontline Leadership at Michelin

By: Hubert Joly and Emilie Billaud

In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details

04 Feb 2014
First Look

First Look: February 4

enough. Fisher had an opportunity; his successor had a crisis. What can leaders do before the depth and scope of their companies' crises come into focus? How can they initiate major transformations proactively? As researchers and managers... View Details

Keywords: Sean Silverthlorne

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

strategy a continual process; and mobilize leadership for change.) In the following excerpt they tell how Mobil NAM&R applied the last of those principles—mobilizing leadership for change— in transforming the company from "an... View Details

Keywords: by Robert S. Kaplan & David P. Norton

November 2018 (Revised August 2020)
Case

The Reinvention of Kodak

By: Ryan Raffaelli and Christine Snively

The Eastman Kodak Company (Kodak) was a name familiar to most Americans. The company had dominated the film and photography industry through most of the 20th Century and was known for making affordable cameras (and the “Kodak Moment”) and supplying the movie industry... View Details

Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy

17 Mar 2015
First Look

First Look: March 17

report's status meant it had not driven some of the organizational change it could have. Could Aegon benefit from publishing its integrated report as the official regulatory document? How could Aegon create a more interactive, real-time... View Details

Keywords: Sean Silverthorne

Web

Events & Presentations - Institute For Strategy And Competitiveness

this Executive Education program examines new strategies, organizational models, and measurement approaches to drive value improvement in health care delivery. Participants gain insights and capabilities to direct the strategic... View Details

Web

Online Management Course | HBS Online

your leadership skills to drive organizational success and effectively implement transformative change. 7 weeks, 6-8 hrs/week Pay by August 14 $1,850 Certificate Negotiation Mastery Professor Michael Wheeler... View Details

28 May 2013
First Look

First Look: May 28

Publications 2006 Journal of Organization Design The Strategic Fitness Process: A Collaborative Action Research Method for Developing Organizational Prototypes and Dynamic Capabilities By: Beer, Michael Abstract—Organizations... View Details

Keywords: Sean Silverthorne

January 2009 (Revised June 2010)
Case

Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System

By: Ranjay Gulati

In response to the 2001 market downturn, Cisco Systems implemented a major restructuring that transformed the company from a decentralized to centralized organization. While recognizing that a centralized, functional structure was necessary to avoid product and... View Details

Keywords: Restructuring; Customer Focus and Relationships; Governing and Advisory Boards; Resource Allocation; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Technology Industry