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  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

complicity between workers and management. Perhaps most surprising of all, Anteby argues, is that the practice may help some organizations be more effective. Homer making keeps teams together and skills sharp during idle times in the... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

themselves from individual liability. Since the Free Software Foundation was founded in 1985, a number of new nonprofit foundations have formed, often around specific technologies, to serve the interests of programmers. HBS professor Siobhán O'Mahony discusses her... View Details
Keywords: by Mallory Stark
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

care   Over these challenging times, the need for organizations that form part of the social support net is key. Yet, it is at these times that social impact organizations are... View Details
Keywords: by Danielle Kost
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

For-profit businesses have a common goal: create value for owners or shareholders by creating value for customers. It's a focus that must seem enviably straightforward from the perspective of nonprofit organizations and social enterprises... View Details
Keywords: by Julia Hanna
  • June 2011
  • Article

Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work

By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a... View Details
Keywords: Spoken Communication; Interpersonal Communication; Employees; Managerial Roles; Organizational Culture; Risk and Uncertainty; Behavior
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  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

customers reported their mileage more truthfully when customers signed their annual report form before filling it out, she said. Now the British government is considering the tactic for its tax forms. The Power Of Crowdsourcing Since the... View Details
Keywords: by Carmen Nobel; Financial Services
  • 21 Nov 2005
  • Research & Ideas

The Geography of Corporate Giving

part of their research, they have interviewed more than fifty people in two cities and collected data on some 1,000 communities since the late 1980s. They observe that organizations in different cities seem to have different foci when it... View Details
Keywords: by Sean Silverthorne
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

alienated from the organization and may leave. The lack of policies to support employees' personal lives in this new model, such as high-quality on-site day care, also has negative consequences. Remote workers who may have been willing to... View Details
Keywords: by Lakshmi Ramarajan; Publishing; Web Services
  • 09 Sep 2014
  • First Look

First Look: September 9

Battilana, Julie, and Matthew Lee Abstract—Hybrid organizations that combine multiple organizational forms deviate from socially legitimate templates for organizing and thus... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2011
  • Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

overstatement of expenses. Obviously, many taxpayers give in to the temptation to cheat on their taxes—in spite of the requirement for them to sign a statement declaring that the information on the form is "true, correct, and complete."... View Details
Keywords: by Carmen Nobel; Accounting
  • June 2001
  • Case

Cerner Corporation (A)

By: D. Quinn Mills and Matt Salloway
The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash. View Details
Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry
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  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

added, "Holacracy strikes me as a positive way to manage professionals, especially in flat organizations where job advancement is limited." Brooks Tanner commented, "Regardless of its level of success at Zappos, this View Details
Keywords: by James Heskett; Retail
  • November 1990 (Revised June 2004)
  • Case

McDonald's and the Environment

McDonald's decides to withdraw its polystyrene plastic packaging for sandwiches and hamburgers after years of defending itself against environmental critics. The decision occurs in the midst of a six-month Joint Task Force study, with the nonprofit Environmental... View Details
Keywords: Announcements; Change Management; Corporate Social Responsibility and Impact; Environmental Sustainability; Retail Industry; Food and Beverage Industry; United States
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  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Editor's note: As traditional hierarchical organizations flatten, new ways of thinking about internal communications must be developed—news no longer flows just from top to bottom. In Talk, Inc.: How Trusted Leaders Use Conversation to... View Details
Keywords: Re: Boris Groysberg
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

relationships to sustain them. Transitions also are times when small differences in a new leader's actions can have disproportionate impacts on results. Everyone is straining to take the leader's measure and people are forming opinions... View Details
Keywords: by Martha Lagace
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the... View Details
Keywords: by Carmen Nobel
  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

successful and unsuccessful experiences with teams. Improper uses of teams were cited. Phil Clark said that "Often teams are formed to 'look good' but truly are not teams Ownership of the outcome is directly related to the success of a... View Details
Keywords: by James Heskett
  • April 1990 (Revised November 1992)
  • Case

Population Services International: The Social Marketing Project in Bangladesh (Abridged)

By: James E. Austin
Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details
Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)
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  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

researched for this book reveal considerable diversity in the types of businesses and social sector organizations involved and in their forms of collaboration. Each of the alliances that we visit in the... View Details
Keywords: by James Austin
  • 06 Nov 2012
  • First Look

First Look: November 6

(humans, mannequins) and dog form (real dogs, toy dogs). We used multivariate pattern analysis of BOLD responses to uncover the representational similarity space for each area in the core face network. Here, we show that only responses in... View Details
Keywords: Sean Silverthorne

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