Publications

01 Dec 1996
News

Organizations and Markets: A Challenging View of the World

and leading others. This is a fundamental concept discussed in Coordination, Control, and the Management of Organizations (CCMO), one of the MBA Program's most popular electives. The course takes an interdisciplinary approach to... View Details

Keywords: Susan Young

January 2007 (Revised December 2008)
Case

Mercy Corps: Positioning the Organization to Reach New Heights

By: Allen S. Grossman and Caroline Joan King

Mercy Corps, the world's 5th largest international relief and development agency, is at a turning point. The nonprofit's opportunities to grow and serve a larger number of beneficiaries are unprecedented. By looking at the unique relationship between headquarters and... View Details

Keywords: Business Offices; Business Headquarters; Globalized Firms and Management; Growth and Development Strategy; Organizational Structure; Nonprofit Organizations

Educators

(with A. Binns, B. Harreld, and C. O’Reilly), 2014, Sloan Management Review, 55, 21-24

View Details

Hedgehogs and Foxes: Character, Leadership, and Command in Organizations

In this compelling look at charismatic leaders and their leadership styles, Abraham Zaleznik asserts that leaders are either... View Details

January 2025
Teaching Note

Not Everyone’s Cup of Coffee: Organizing the Café Industry

By: Jillian J. Jordan, Anoushka Kiyawat and Kathleen McGinn

Teaching Note for HBS Case No. 925-004. View Details

September 2024
Case

Not Everyone’s Cup of Coffee: Organizing the Café Industry

By: Jillian Jordan and Kathleen McGinn

Educators

August 1988 (Revised March 1990)
Case

Manufacturers Hanover Corp.: The New Information Technology Organization (C)

By: Lynda M. Applegate

Keywords: Banks and Banking; Information Technology; Banking Industry

February 1991
Teaching Note

General Electric Plastics: Organizing the Marketing Function, Teaching Note

By: V. Kasturi Rangan

Teaching Note for (9-591-029). View Details

October 1977 (Revised January 1992)
Case

Organizations in Crisis: The Central States Mental Health Center

TeachingInterests

Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)

This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details

19 Jun 2020
News

Leaders, Stop Denying the Gender Inequity in Your Organization

Keywords: gender bias

2012
Book

The Architecture of Innovation: The Economics of Creative Organizations

By: Josh Lerner

Innovation is a much-used buzzword these days, but when it comes to creating and implementing a new idea, many companies miss the mark—plans backfire, consumer preferences shift, or tried-and-true practices fail to work in a new context. So is innovation just a... View Details

Keywords: Motivation and Incentives; Innovation Strategy; Innovation and Management; Organizational Structure; Microeconomics

03 May 2016
Blog Post

Working With Organizations That Recruit at HBS: An Interview with Renee Pappastratis

Tell us about your role at HBS. As a Recruiting Relations Manager in Career and Professional Development, I engage daily with organizations looking to develop and refine their recruiting strategy at HBS. The industries I work with include... View Details

Keywords: Manufacturing; Consumer Products / Retail

October 2004 (Revised September 2005)
Case

Sonoco Products Company (A): Building a World-Class HR Organization

By: David A. Thomas, Boris Groysberg and Cate Reavis

Describes the steps the vice-president of human resources takes in revamping an HR function that was noncooperative and, at times, competitive and introducing the company to the notion of HR as a strategic business partner. Explores changes made to the company's... View Details

Keywords: Human Resources; Compensation and Benefits; Management Succession; Measurement and Metrics; Organizational Change and Adaptation; Performance; Partners and Partnerships; Business Strategy

Educators

2024
Working Paper

Navigating Software Vulnerabilities: Eighteen Years of Evidence from Medium and Large U.S. Organizations

By: Raviv Murciano-Goroff, Ran Zhuo and Shane Greenstein

How prevalent are severe software vulnerabilities, how fast do software users respond to the availability of secure versions, and what determines the variance in the installation distribution? Using the largest dataset ever assembled on user updates, tracking server... View Details

Keywords: Cybersecurity; Applications and Software; Technology Adoption; Consumer Behavior