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Show Results For
- All HBS Web
(1,010)
- People (1)
- News (213)
- Research (641)
- Events (6)
- Multimedia (1)
- Faculty Publications (271)
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- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
how to win? A: My advice here is simple: Think business model. Most managers tend to focus on cost management and operational efficiencies when they strategize during a downturn. While there is nothing wrong... View Details
Keywords: by Martha Lagace
- 01 Feb 2011
- First Look
First Look: Feb. 1
primary sources of institutional change become especially apparent when one considers large-scale institutions such as healthcare, academic disciplines, or social services, which are nested within or cut across a variety of institutional sectors. These institutions... View Details
- 05 Mar 2007
- Research & Ideas
Risky Business? Protecting Foreign Investments
which involve projects by foreign companies to develop and manage large infrastructure projects in Indonesia, the book details the ways such deals can go bad both for the companies and the countries they operate in. It also examines how... View Details
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
operations where there are established techniques in inventory management and reengineering, there are no obvious and permanent cost-cutting results to be gained through marketing, short of simply slashing the advertising budget. In... View Details
Keywords: by Sean Silverthorne
- 01 Oct 2001
- Research & Ideas
Five Questions for Stuart Gilson
prevalent for large diversified companies that operate in many different businesses. Financial analysts and investors may have an especially difficult time understanding what's going on in these companies, or may lack the industry... View Details
Keywords: by Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
2011) Abstract Organizational culture-the shared assumptions, values, and behaviors that determine "how we do things around here"-can be measured and shaped. In organizations with large numbers of customer-facing employees, it can account for up to half of... View Details
Keywords: Sean Silverthorne
- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
You can't see them, but we've all used "software platforms" over the last few decades, whether they are embedded in the Windows operating system, a cell phone, or game machine. In a new book, the authors term software platforms... View Details
- 03 Sep 2013
- First Look
First Look: September 3
Government Efficiency, and Profitability Around the World By: Healy, Paul M., George Serafeim, Suraj Srinivasan, and Gwen Yu Abstract—We examine how cross-country differences in product, capital, and labor market competition, and government View Details
Keywords: Sean Silverthorne
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
public entrepreneurship is going to work, we have to cut off the failing projects and invest in those that are working. So it’s essential for us to try new things in quick and efficient ways and move on from them, eventually, if the... View Details
Keywords: by Martha Lagace
- 27 May 2009
- First Look
First Look: May 27, 2009
zip-code level, this suggests that unforced sales take place at approximately efficient prices, while forced-sales prices reflect time-varying illiquidity in neighborhood housing markets. At a more local level, however, we find that... View Details
Keywords: Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
instead for consumer attention. We model and characterize how households allocate their scarce attention in arguably the largest market for attention: the Internet. Our characterization of household attention allocation operates along... View Details
Keywords: Sean Silverthorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
instruments (including price-setting) to implement desired outcomes. Non-price instruments were very much at the core of MSP strategies. Download the paper: http://www.hbs.edu/research/pdf/09-061.pdf Platform Competition, Compatibility, and Social View Details
Keywords: Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
education-focused nonprofit in urban Washington, D.C., and a rights-based transnational organization operating in over thirty countries. Despite the differences among these NGOs, they all face closely related challenges in developing... View Details
Keywords: Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and the capabilities of the View Details
Keywords: Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
Airlines, casinos, and hotels can offer significant rewards to their loyal customers because they often operate with substantial overcapacity. Rewards based on this overcapacity, such as air miles or stays in hotels and resorts, are... View Details
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
efficient and higher quality. After I left McKinsey, I went to GE, where those two ideas came together. I saw the way that GE was doing high stakes face-to-face negotiations for materials, things like metal components, plastic components,... View Details
- 01 May 2007
- First Look
First Look: May 1, 2007
sharers but do not contribute files. Assuming that upload bandwidth is scarcer than download bandwidth and efficient allocation, we compute the expected bandwidth obtained by each peer. We show that (i) while the exact formula is complex,... View Details
Keywords: Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
understanding the mechanisms that permit firms to capture value. Many of these imperfections are competed away when firms struggle to attain and defend competitive advantages, making markets more efficient in the process. The remaining... View Details
Keywords: by Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
System Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterizing the architecture of complex technical systems and demonstrate its application... View Details
Keywords: Sean Silverthorne
- 21 Apr 2009
- First Look
First Look: April 21, 2009
institutional theory, and economic theory. Download the paper: http://www.hbs.edu/research/pdf/08-025.pdf Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry Authors:Jonathan R. Clark and Robert S. Huckman Abstract The long-standing... View Details
Keywords: Martha Lagace