Mobile App Industry - Publications - Faculty & Research

26 May 2022
HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

privacy comes under fire An industrial engineer known for his practical work style and deep manufacturing expertise, Cook has used his position to take on several hot-button topics, including fighting discrimination against people who... View Details

Keywords: by Avery Forman

Web

2023 Reunion Presentations - Alumni

streaming and esports, and more industry consolidation? Drawing on dozens of recent case studies, Professor Elberse walked participants through the likely future of the entertainment industry and outline the... View Details

Profile

Yaoxin Ding

Yaoxin Ding was born in a small, underdeveloped town in southeast China. Attracted to mobility technology and driven by a desire to “build out the infrastructure” of towns like his own, he studied traffic and transportation engineering as... View Details

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by third parties on its View Details

Keywords: by John Deighton and Leora Kornfeld

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

In 2008, entrepreneur Brian Chesky and his two San Francisco roommates made the rounds of Silicon Valley VC firms with what they thought was a great idea: a website and mobile app that would allow homeowners... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details

Keywords: by Dina Gerdeman

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

Internet has spawned many two-sided platforms, and all the software platforms that run our computers, PDAs, and mobile phones have only emerged recently. Q: You note in your research that in many multi-sided markets, one side of the... View Details

Keywords: by Sean Silverthorne; Technology

Web

Skydeck - Alumni

Airlines CEO Frank Lorenzo (MBA 1963) recounts the radical ideas and relentless negotiations that transformed the airline industry The Musts of 2024 Alumni recommendations from the year in media Solving the Underemployment Crisis More... View Details

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Topics - HBS Working Knowledge

Industries (8) Goals and Objectives (18) Going Public (36) Goods and Commodities (7) Governance Compliance (4) Governance Controls (76) Governance (268) Governing Rules, Regulations, and Reforms (72) Governing and Advisory Boards (20)... View Details

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

mobile Internet devices. Mees also set the goal of doubling the number of agents who could simultaneously use the company's reservations system and of getting a Web-based rebooking system up and running so that customers could reschedule... View Details

Keywords: by Julia Hanna; Air Transportation

09 Jun 2009
First Look

First Look: June 9

others in its industry increase a firm's propensity to engage in practices consistent with the aims of the related social movement. Similarly, in the realm of public politics, threats of state regulations targeted at a firm's View Details

Keywords: Martha Lagace

30 May 2024
Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

registered nurses. The statistical evidence suggests that medical teams tended to prioritize messages from white patients, says Ariel Stern, a visiting professor at Harvard Business School and one of the study’s authors. As mobile... View Details

Keywords: by Ben Rand; Health

Web

Health Care - Faculty & Research

focuses on how management principles and best practices from other industries can be applied; how the process of innovation can be improved; how principles of strategy and consumer choice can be utilized; how information technology can... View Details

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

remarkable stability. WESCO International. The industrial company is known for moving entry-level employees into new roles. U.S. Bank. More than 45 percent of the bank’s 2022 hires were not college graduates, and the company fills nearly... View Details

Keywords: by Pamela Reynolds

September 2022 (Revised May 2024)
Case

Navya: Steering toward a Driverless Future

By: Julian De Freitas, Elie Ofek, Shaun Ingledew and Tonia Labruyere

In 2022, Sophie Desormière arrived at French roboshuttle producer Navya, tasked with charting a new course in a challenging sector. The company, which had recently listed on the Paris Stock Exchange, was burning through cash reserves and needed to transform the promise... View Details

Keywords: Autonomous Vehicles; Market Entry and Exit; Opportunities; Governing Rules, Regulations, and Reforms; Consumer Behavior; Business Model; Auto Industry; Auto Industry; France; United States

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General Merchants to Commodities Brokers | Baker Library | Bloomberg Center | Harvard Business School

Introduction 1840s – 1880s General Merchants to Commodities Brokers 1880s – 1920s Investment Banking & Securities Underwriting 1920s – 1960s Investing in Emerging Industries 1850–1968 Lehman Brothers Family Partners 1960s – 2000s... View Details

01 Jun 2023
News

In Full Flower

“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details

Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services

Web

Logging In - Research Computing Services

Duo Mobile app (or some other two-factor authentication method), also described above, has been installed and registered/configured. For connecting to the HBS campus network, please follow the appropriate... View Details

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

control specialists. A lot of people think of this as disruption, like the taxi industry is being disrupted by Uber. It’s not disruption. Rather, it’s a completely different kind of firm. This hasn’t happened in more than 100 years. Firms... View Details