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- All HBS Web
(1,075)
- News (345)
- Research (611)
- Events (1)
- Multimedia (7)
- Faculty Publications (338)
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- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
people about where they got their dog,” Exley says. “And a story that kept coming up was that people often found their dog from another family. Not from a shelter, not from a rescue group, not from a pet store or a breeder. Just, you... View Details
- 07 Dec 1999
- Research & Ideas
Henry Heinz and Brand Creation in the Late Nineteenth Century
was not new to the late nineteenth century. Rural consumers had long bartered butter, eggs, horseradish, and other foodstuffs with storekeepers in exchange for sugar, coffee, and other items that could not be made at home. 55 Retailers... View Details
Keywords: by Nancy F. Koehn
- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
make a global decisions supports, a more global perspective in managing supply chains." Globalization of Retailing A study of three global retailers—Carrefour,Wal-Mart, and Ahold—sheds light on the differences between how American... View Details
Keywords: by Working Knowledge editors
- 18 Feb 2015
- First Look
First Look: February 18
http://www.pearsonhighered.com/educator/product/Managerial-Accounting-Decision-Making-and-Motivating-Performance/9780137024872.page February 2015 Rajiv Lal Retail Revolution: Will Your Brick & Mortar View Details
Keywords: Sean Silverthorne
- 19 Feb 2013
- First Look
First Look: Feb. 19
Business School Case 513-036 As a he gets ready to release second quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of... View Details
Keywords: Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
debts, substantial store closures and workforce reductions, and sufficient new private equity capital to help reposition and revitalize Daiei's retail operations. Overcoming these hurdles in a large and... View Details
Keywords: Martha Lagace
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
aims to make a one-time sale and hence can be quite insistent. This is the door-to-door salesman and the canvasser. Then there is the relationship-oriented salesperson. The classic instance of this was the traveling salesman who worked for a New York or Chicago... View Details
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field experiment in a View Details
Keywords: Re: Multiple Faculty
- 20 Mar 2007
- First Look
First Look: March 20, 2007
Working PapersIncorporating Price and Inventory Endogeneity in Firm-Level Sales Forecasting Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman Abstract As numerous papers have argued, sales, inventory, and gross margin for a View Details
Keywords: Martha Lagace
- 03 Apr 2012
- First Look
First Look: April 3
512-004 Domino's Pizza is the world's second largest pizza company with 9,436 stores globally, 95% of which are franchised. Domino's franchisees in the U.S. market were able to purchase fresh dough, cheese, pizza toppings, and other menu... View Details
Keywords: Carmen Nobel
- 24 Jul 2007
- First Look
First Look: July 24, 2007
being only one of three retailers to outperform Wal-Mart in both revenue and profit growth in that time. Life in a Dollar General store paints a vivid picture of the roots and historical focus of the... View Details
Keywords: Martha Lagace
- 29 Apr 2014
- First Look
First Look: April 29
negative trend. For example, to welcome people back to its stores, J.C. Penney ran deep discount sales for Mother's Day and Veterans Day. By November 2013 the retail stores posted positive sales comparisons... View Details
Keywords: Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S. View Details
Keywords: Martha Lagace
- 28 Jan 2014
- First Look
First Look: January 28
Vision: Clearly Different? Ohio-based optical retailer Pearle Vision, part of the vertically integrated Italian eyewear group Luxottica, sold glasses and offered in-store eye exams. Once the largest U.S. optical retailer, Pearle Vision,... View Details
Keywords: Sean Silverthorne
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
example by refurbishing electronic products and selling them in stores to contribute to the recycling effort. “Purpose becomes your lighthouse in the storm,” Barry says. “Purpose is the direction you’re always going to move the company.... View Details
Keywords: by Ranjay Gulati
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
who doesn’t understand the nuances of the business or how to effectively manage its people. In recruiting Bob Nardelli from GE, Home Depot’s board failed to choose someone who understood the retail business enough to recognize that the... View Details
Keywords: by Bill George
- 22 Jul 2008
- First Look
First Look: July 22, 2008
department stores and a new hypermarket—Nagesh was proud of the way the company had taken retail from its roots in simple transactions to a complete "experience" defined by the luxurious ambiance,... View Details
Keywords: Martha Lagace
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
to shrink, with iPod and iTunes driving their current revenue growth. Q: What do you think of Apple's mall store retail strategy? A: I think of their retail strategy as part of... View Details
Keywords: by Sean Silverthorne
- 04 Aug 2009
- First Look
First Look: August 4
Download the paper: http://www.hbs.edu/research/pdf/10-005.pdf The Effect of Labor on Profitability: The Role of Quality (revised) Author:Zeynep Ton Abstract Determining staffing levels is an important decision in retail operations. While... View Details
Keywords: Martha Lagace
- 23 Jun 2015
- First Look
First Look: June 23, 2015
competitive dynamics in 644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service... View Details
Keywords: Sean Silverthorne