Publications

July 2000 (Revised May 2002)
Teaching Note

Cambridge Hospital Community Health Network - The Primary Care Unit TN

By: V.G. Narayanan and Lisa Brem

Teaching Note for (9-100-054). View Details

Keywords: Health Industry; Service Industry; Massachusetts

July 2000 (Revised August 2005)
Case

Deaconess-Glover Hospital (A)

Chronicles the initial efforts to teach a health care organization to manage itself according to the principles of the Toyota Production System (TPS). Describes the decision and dilemmas that arose from the implementation experiment. Builds on Bowen and Spear's earlier... View Details

Keywords: Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts

January 2000 (Revised October 2002)
Case

Cambridge Hospital Community Health Network - The Primary Care Unit

By: V.G. Narayanan, Lisa Brem and Ryan Moore

The Cambridge Hospital Community Health Network needed to gain a better understanding of its unit-of-service costs, which had been rising at a rate of 10% per year. The network's step-down costing system gave only aggregate costing information, and there was some... View Details

Keywords: Activity Based Costing and Management; Health Care and Treatment; Cost Accounting; Cost; Network Effects; Health Industry; Service Industry; Massachusetts

March 1998 (Revised June 1998)
Case

Coming to Grips with Deregulation: Bay State Gas

In 1995, CEO Roger Young made a surprising decision to bring in Joel Singer, an outsider with an MBA, to lead Bay State through the upcoming turmoil of deregulation. Singer was convinced that in this situation where the boundaries of the industry were being defined,... View Details

Keywords: Organizational Change and Adaptation; Corporate Strategy; Emerging Markets; Energy Industry; Massachusetts

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April 1996 (Revised June 2001)
Case

Partners HealthCare System, Inc. (B): Cardiac Care Improvement

By: Gary P. Pisano and Maryam Golnaraghi

Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures have risen for cost containment in health care, the hospital has embarked on a series of reengineering efforts to... View Details

Keywords: Consolidation; Health Care and Treatment; Mergers and Acquisitions; Organizational Change and Adaptation; Change Management; Management Teams; Operations; Innovation and Invention; Cost Management; Health Industry; Massachusetts

August 1984
Book Review

Exhibit Review of 'The Tribal Style: Selections from the African Collection of the Peabody Museum of Salem'

By: Louis T Wells Jr

Keywords: Arts; Information; Fine Arts Industry; Massachusetts

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April 1979 (Revised May 1993)
Case

MASSPORT

By: Regina E. Herzlinger

Keywords: Transportation; Transportation Industry; Massachusetts

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01 Aug 2001
News

Class Day and Commencement 2001

request, the traditional Class Day address format. The blunt, veteran CEO with the Massachusetts accent and his unabashed, youthful interlocutor - a Cambridge University graduate possessing formidable verbal agility and a rapier wit - put... View Details

Keywords: Marcel Acosta; Colleges, Universities, and Professional Schools; Educational Services

Web

Ursula von Rydingsvard Elegantka II 2013–14 / 2016 | About

are the San Francisco International Airport, California; Stanford University, Palo Alto, California; Princeton University, New Jersey; Massachusetts Institute of Technology, Cambridge; Bloomberg Corporation, New York; and Barclays Center,... View Details

01 Mar 2023
News

Enabling Students to Pursue Their Passions

MAKING DREAMS ATTAINABLE READ MORE STORIES It has also enabled him to make a difference in health care while still a student. Velasquez has worked with Massachusetts General Hospital, MassHealth, and the View Details

Keywords: April White

01 Dec 2015
News

A Legacy of Support

share. Robert graduated from Brookline, Massachusetts public schools and received scholarships at Columbia and HBS before parlaying a paper manufacturing deal into what today is The Kraft Group, a multinational holding company. As a... View Details

01 Mar 2004
News

Warren Law Remembered

service was held at Harvard Business School in December. Donations in Professor Law’s memory may be made to The First Church in Belmont, Unitarian Universalist Building Fund, 404 Concord Ave., Belmont, Massachusetts 02478. View Details

Keywords: obiturary; Colleges, Universities, and Professional Schools; Educational Services

Profile

Lucasz S. Babiarz

MBA can give me the skills I need to make changes." Leadership in administration At his first summer internship, Lukasz worked with Peter Slavin, MD, MBA, president of Massachusetts General Hospital. Shadowing Dr. Slavin was a lesson... View Details

20 Aug 2024
Blog Post

Alumni and Students in Climate Networking Series: Boston

leverages the 40+ small municipal utilities across Massachusetts to look closely at what works and what doesn’t. Pasi is optimistic: “This is a very exciting journey that we are on and it comes with challenges. We are seeing the positive... View Details

01 Sep 2013
News

Passion & Purpose

who aspire to have an impact on business and society. Joanna M. Jacobson, MBA 1987 Cofounder and Managing Partner, Strategic Grant Partners Boston, Massachusetts Joanna M. Jacobson “A fulfilling career doesn't always follow a straight... View Details

Keywords: awards; Finance; Computer Systems Design and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services

October 2016 (Revised April 2018)
Case

DataXu: Selling Ad Tech

By: Frank V. Cespedes, John Deighton, Lisa Cox and Olivia Hull

DataXu served marketers by buying digital advertising for brands using its demand-side platform. It sought a way to build a more predictable revenue stream in the very transactional media marketplace, and hoped that two new marketing analytics products would give it a... View Details

Keywords: Sales Management; Pricing; Programmatic Ad Buying; ＂Marketing Analytics＂; Advertising Technology; Sales; Digital Marketing; Marketing Strategy; Advertising Campaigns; Product Launch; Product Positioning; Media; Technology Industry; Advertising Industry; Boston; Massachusetts