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  • All HBS Web  (4,358)
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  • All HBS Web  (4,358)
    • People  (15)
    • News  (1,087)
    • Research  (2,522)
    • Events  (20)
    • Multimedia  (68)
  • Faculty Publications  (1,400)
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  • 01 Dec 2020
  • News

In the Zone

good about myself; it’s about unlocking the great potential that exists in this community.” After joining HCZ as a senior manager and special assistant to Canada, Owusu-Kesse was named COO in 2014; in July 2020, he became CEO. (Canada... View Details
Keywords: Julia Hanna; nonprofit management; urban development; leadership; public education; Educational Services
  • 06 Aug 2012
  • News

Strategic Intelligence: Adapt or Die

  • Video

Jorge Cárdenas Gutiérrez

Jorge Cárdenas Gutiérrez, former General Manager of the FNC, details the technologies and practices that the organization advanced to protect the environment, preserve water and prevent soil erosion. View Details
  • February 2009
  • Article

Suspended in Self-Spun Webs of Significance: A Rhetorical Model of Institutionalization and Institutionally Embedded Agency

By: Sandy Edward Green, Yuan Li and Nitin Nohria
This article employs rhetorical theory to reconceptualize institutionalization as change in argument structure. As a state, institutionalization is embodied in the structure of argument used to justify a practice at a given point in time. As a process,... View Details
Keywords: Debates; Management Practices and Processes; Trust; Adoption; Theory; United States
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Green, Sandy Edward, Yuan Li, and Nitin Nohria. "Suspended in Self-Spun Webs of Significance: A Rhetorical Model of Institutionalization and Institutionally Embedded Agency." Academy of Management Journal 52, no. 1 (February 2009): 11–36.
  • 18 Oct 2018
  • News

What Employers Want: How to Bridge the Gap Between Employer Expectations and Employee Qualifications

  • March 1974 (Revised June 1996)
  • Case

First National City Bank Operating Group (A)

By: Jay W. Lorsch
Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry
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Lorsch, Jay W. "First National City Bank Operating Group (A)." Harvard Business School Case 474-165, March 1974. (Revised June 1996.)
  • November 2022
  • Case

Wendy Estrella: Scaling Multiple Businesses

By: Jeffrey J. Bussgang and Sarah Mehta
Entrepreneur Wendy Estrella, a self-made, Latina millionaire based in Lawrence, Massachusetts, is attempting to simultaneously scale her law practice as well as her property management and development company. What path should she take for each and can she do it all,... View Details
Keywords: Business Ventures; Change; Competency and Skills; Decision Making; Demographics; Entrepreneurship; Personal Development and Career; Legal Services Industry; Real Estate Industry; Massachusetts
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Bussgang, Jeffrey J., and Sarah Mehta. "Wendy Estrella: Scaling Multiple Businesses." Harvard Business School Case 823-016, November 2022.
  • 11 Jan 2013
  • News

HP Lacks ‘Consistent Culture,’ Kaplan Says

  • October 1976 (Revised October 1985)
  • Case

Washington Post (A)

Concerns the 1975 strike of the pressmen against the Washington Post. Illustrates the importance of past practices of both unions and management and collective bargaining. Also illustrates implementation problems associated with new technologies as well as problems... View Details
Keywords: Management Practices and Processes; Labor Unions; Journalism and News Industry; District of Columbia
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Fulmer, William E. "Washington Post (A)." Harvard Business School Case 677-076, October 1976. (Revised October 1985.)
  • 07 Oct 2011
  • News

After Jobs, questions about Apple's future

  • 2007
  • Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
Citation
Related
Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
  • 23 Sep 2014
  • News

How a Lopsided Recovery Fueled the Dollar-Store Wars

  • 04 Mar 2014
  • News

Andreessen Fires Back at Icahn Over Skype Claims

    Christopher A. Bartlett

    Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

    As a practicing manager prior... View Details

    Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
    • 06 Apr 2018
    • News

    Skills Over Degrees: Harvard Business School’s Joe Fuller Shares How Employers and Educators Can Find and Foster Skills for the Future

    • 11 May 2020
    • News

    Apple to produce millions of AirPods in Vietnam amid pandemic

    • Teaching Interest

    Overview

    Strategic Management is about efficient and effective management and the challenges arising from an ever-changing world. The field of Strategy is one of application, as a source of thinking and experience that creates value for society by making organizations better.... View Details
    Keywords: Energy Industry; Green Technology Industry; Europe; Croatia; Germany; Canada; United States
    • 13 Aug 2010
    • News

    H-P Board Sued on Hurd Exit

    • 03 Feb 2016
    • News

    CargoMetrics Cracks the Code on Shipping Data

    • 16 May 2012
    • News

    Robert Kaplan on JPMorgan Trading Loss

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