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  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

mail carrier to supplement the family's income. Even so, when young Malcolm graduated from high school in 1931, the country was in the midst of the Depression and further schooling was simply not an option. Pumping gas at a service station near his hometown, McLean... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

https://cb.hbsp.harvard.edu/cbmp/product/717009-PDF-ENG Harvard Business School Case 117-070 Uber in 2017: One Bumpy Ride Uber Technologies Inc., the popular ride-hailing company, entered 2017 having doubled its bookings in 2016 and achieving a valuation of nearly $70... View Details
Keywords: Sean Silverthorne
  • 14 Mar 2011
  • Research & Ideas

Keeping Credit Flowing to Consumers in Need

employment will be sporadic, and they will have difficulty making ends meet. If lenders tighten credit, they will of course reduce their risk; but at the same time millions of Americans, barred from borrowing, will be unable to leverage... View Details
Keywords: by Sean Silverthorne; Financial Services; Construction; Real Estate
  • Web

Business & Environment - Faculty & Research

Responsible Investments That Make Firms More Profitable By: George Serafeim Article Transition to Clean Technology By: Daron Acemoglu, Ufuk Akcigit, Douglas Hanley and William R. Kerr We develop a microeconomic model of endogenous growth... View Details
  • 02 Mar 2010
  • First Look

First Look: March 2

http://www.directorship.com/new-governance-paradigm/ One Strategy: Organization, Planning, and Decision Making Authors:Steven Sinofsky and Marco Iansiti Publication:John Wiley, 2010 An abstract is unavailable at this time. Book Abstract:... View Details
Keywords: Martha Lagace
  • 01 Sep 2023
  • News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • Web

Faculty & Research - Leadership

consumer electronics, and Adobe in cloud software—driving growth is a perennial challenge. Growth through acquisition is always an option, but companies often quickly... November 2024 Article Top Sales Magazine Leadership and Plumbing By: Frank View Details
  • 01 Mar 2024
  • News

In Harmony

comprehension portion of the English test; financial markets opened an hour later to ease traffic and make it easier for students to reach testing centers, where anxious parents bowed and prayed outside. When he arrived in the United... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • 13 May 2024
  • Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

In a visual world, most online retailers still rely on consumers to define and enter their own search keywords. But using images to help shoppers sharpen their queries could push them to buy more, spend more, and feel happier about their... View Details
Keywords: by Rachel Layne; Information Technology; Technology; Consumer Products; Retail

    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • 28 Oct 2014
    • First Look

    First Look: October 28

    against reports from third parties is critical for modern tax enforcement and the growth of state capacity. However, there may be limits to the effectiveness of third-party information if taxpayers can make offsetting adjustments on less... View Details
    Keywords: Carmen Nobel
    • 01 Oct 2007
    • Research & Ideas

    Encouraging Dissent in Decision-Making

    should be rewarded and incentives designed to encourage that. Says Bazerman, "Executives sometimes complain to me that their sales force is sacrificing profitability for revenue by lowering prices to make more sales. So I ask them,... View Details
    Keywords: by Garry Emmons
    • September 2016
    • Case

    Health Leads: Reaching for Impact (Abridged)

    By: V. Kasturi Rangan and Sarah Appleby
    A nonprofit in the healthcare arena explores strategies to achieve system-level impact. Founded in 1996 with a volunteer-staffed help desk at Boston Medical Center connecting low-income patients with basic resources like heating assistance, job training, and childcare... View Details
    Keywords: Scaling Social Enterprise; Scaling Social Impact; Health Care Delivery; Health Care Outcomes; Health Care Reform; Nonprofit; Nonprofit Scaling; Social Enterprise; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States
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    • 06 Jul 2023
    • News

    Lessons from Major League Baseball's Game-Changing Innovations

    to watch the end of the game, and expect to go to school the next day. And so we really felt like we had to condense the action, make it crisper, and then try to incentivize some of the things that we know fans want to see, stolen bases... View Details
    • July 2017 (Revised September 2017)
    • Case

    Sampark Foundation: Transforming Primary Education in India

    By: V. Kasturi Rangan and Shweta Bagai
    Founders Vineet and Anupama Nayar had rapidly scaled their foundation to reach 3 million primary school children (grades 1 to 3) in two states with math and English programs. Their goal was to reach 10 million children by 2025 and completely spend down the $100 million... View Details
    Keywords: Nonprofit Management; K-12 Education; Frugal Innovation; Government Partnership; Impact; Developing Countries; Education; Decision Choices and Conditions; Growth and Development Strategy; Business and Government Relations; Outcome or Result; India
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    • 27 Jun 2016
    • Research & Ideas

    These Management Practices, Like Certain Technologies, Boost Company Performance

    What’s the best way to run a company? The question has bedeviled economists as long as companies have existed. How, after all, do you measure something as soft as management style across the range of different types and sizes of companies in a way that View Details
    Keywords: by Michael Blanding
    • 17 Oct 2007
    • Research & Ideas

    Why Global Brands Work

    strong worldwide. The chairman is committed to the environment. Many consumers are no longer considering Fords when buying their new cars, but they are predisposed to giving Ford another chance. Fords worldwide should henceforth have a... View Details
    Keywords: by John A. Quelch; Auto
    • 01 Mar 2019
    • News

    The Burden Legacy

    honor of Shirley Burden, and the Florence V. Burden Foundation makes annual gifts to the Graduate School of Design. Although Burden Hall is no longer part of the HBS landscape, the Burden family’s legacy... View Details
    Keywords: Linda Kush
    • 01 Jun 2023
    • News

    3-Minute Briefing: Jeremy Grantham (MBA 1966)

    Edited by Julia Hanna; photo by Webb Chappell When I was 16, I took my savings to the bank and bought some shares of a neighbor’s scaffolding company. Before coming to HBS, I sold them to my mother, who had also acquired some, and we felt pleased about saving the... View Details
    Keywords: climate change; finance; sustainability; prediction; Finance
    • 10 Jan 2024
    • Research & Ideas

    Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

    the COVID pandemic, and to recognize that a lot of them didn’t work for six months, a year, a year and a half during the shutdowns. It was like making up for the lack of tipping that we all did while we stuck at home during the pandemic.”... View Details
    Keywords: by Anna Lamb, Harvard Gazette