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  • 2024
  • Working Paper

Transforming the Federal Bureau of Investigation: Outcome and Process Framing

By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin
This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s... View Details
Keywords: Mission and Purpose; Transformation; Government and Politics; Organizational Change and Adaptation
Related
  • 08 Sep 2008
  • HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 06 Oct 2023
  • Book

Yes, You Can Radically Change Your Organization in One Week

organizations, the senior team is almost exclusively men. There are no women at the table. This conversation has become quite politicized in some settings, and I think that politicization has created a disconnect from the raw performance... View Details
Keywords: by Kristen Senz
  • Program

Senior Executive Leadership Program—Middle East

deliver value to customers Lead authentically and ethically at all levels and foster a culture of accountability across the organization Build confidence in yourself as a leader, decision-maker, and negotiator Develop enduring bonds with... View Details
  • September 2014
  • Case

Balanced Scorecard at Delta/Signal Corp.

By: V.G. Narayanan
This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details
Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry
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    Anthony Mayo

    Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS).  He currently teaches and serves as the course head for... View Details

    Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry
    • January 2016 (Revised January 2017)
    • Case

    Rumie: Bringing Digital Education to the Underserved

    By: John J-H Kim and Amram Migdal
    In fall of 2015, the Toronto, Canada–based education technology nonprofit Rumie had distributed thousands of computer tablets preloaded with collections of thousands of pieces of curated educational content to nongovernmental organizations (NGOs) in some of the most... View Details
    Keywords: Edtech; Education Technology; Social Enterprise; Nonprofit; Education Startup; Technological Innovation; Nonprofit Organizations; Social Entrepreneurship; Education; Business Startups; Education Industry; Canada; Africa
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    • Program

    Behavioral Economics—Virtual

    challenges and career decisions Who Should Attend Executives with at least 10 years of experience who lead functional areas such as product development, human resources, talent management, marketing, advertising, business development, or... View Details
    • Program

    Senior Executive Program—Africa

    to lead effectively and help your organization achieve ambitious goals. Design an effective strategy for business growth in an African context—within your country or across borders Differentiate your offerings and deliver more value to... View Details

      Rosabeth M. Kanter

      Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

      Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels ＆ motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil ＆ gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
      • 24 Oct 2023
      • HBS Case

      From P.T. Barnum to Mary Kay: Lessons From 5 Leaders Who Changed the World

      stories contain pearls of management wisdom for today’s executives looking to lead with excellence. “Without exception, all these people are opportunity seekers,” says Simons of the leaders profiled, which include former British Prime... View Details
      Keywords: by Avery Forman
      • Program

      Authentic Leader Development

      actions and enables them to earn the trust of subordinates, peers, and shareholders. In this program, you will uncover, analyze, and strengthen the unique characteristics that enable leading with authenticity and purpose—and become the... View Details
      • 29 May 2013
      • Blog Post

      “A place to grow personally and professionally.” - Yolanda Anton

      evolved towards Project Management, having led international aerospace projects valued at several million dollars where negotiation skills often became more valuable than my technology background. Lately, I worked for Airbus leading a... View Details
      Keywords: Manufacturing; Technology
      • 06 Sep 2006
      • Lessons from the Classroom

      Mixing Students and Scientists in the Classroom

      microbial scale formation inside industrial water pipes. The team used their prize to launch a start-up based on the technology. Q: Did all of the projects lead to viable business concepts? A: No, and that's... View Details
      Keywords: by Deborah Blagg; Education
      • 22 Mar 2016
      • First Look

      March 22, 2016

      prior studies have shown that the open-content production model can lead to high-quality output in the context of uncontroversial and verifiable information, it is unclear whether this production model will produce any desirable outcome... View Details
      Keywords: Sean Silverthorne
      • Program

      Real Estate Management Program

      right opportunities Identify and analyze emerging opportunities across real estate sectors from housing to commercial space to mixed-use space and beyond Employ industry innovations for competitive advantage Effectively lead projects and... View Details
      Keywords: Real Estate; Real Estate
      • Web

      Organizational Behavior - Doctoral

      School are prepared to pursue an interdisciplinary inquiry into issues that are broadly related to the functioning of individuals within groups, at either the micro or macro level. Graduates of our program go on to become the leading... View Details
      • Program

      Managing Turbulence

      module that features live online sessions in the HBS Live Online Classroom, and experiments that can be immediately applied in your organization. In the process, you will learn how to champion diversity and inclusion, foster communication and trust—and View Details
      • 24 May 2011
      • First Look

      First Look: May 24

      saliency of ethics and morality and leads to significant reductions in dishonesty. Download the paper: http://www.hbs.edu/research/pdf/11-117.pdf Using What We Know: Turning Organizational Knowledge into View Details
      Keywords: Sean Silverthorne
      • 02 Jan 2012
      • Research & Ideas

      Most Popular Articles of 2011

      You, our readers, are especially hungry for information about individual leadership, according to a tally of the most-read feature stories and faculty working papers over the past year, half of which focused either on how to be a better leader or on the factors that... View Details
      Keywords: by Staff