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  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

productivity in a short amount of time,” the researchers write in their recent working paper Virtual Watercoolers: A Field Experiment on Virtual Synchronous Interactions and Performance of Organizational Newcomers. With corporate surveys... View Details
Keywords: by Lane Lambert
  • Research Summary

Overview

By: Ashley V. Whillans
Engaged with field work in East Africa, South Asia, and in several large hybrid organizations in the United States, Professor Whillans places a focus on exploring questions with strong theoretical motivation in the social psychological literature and relevant... View Details
  • 17 Aug 2010
  • First Look

First Look: August 17

deployed to handle uncertain tasks. How can they effectively use their knowledge resources to assure quality communications and high performance when confronting uncertainty? Drawing on the resource-based view (RBV) of the firm, we... View Details
Keywords: Martha Lagace
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

actually lived) is named phenomenology. In short, an epistemological mastery of a subject leaves one knowing. An ontological mastery of a subject leaves one being. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1681682 Reflected View Details
Keywords: Sean Silverthorne
  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

the organization and its world. "If they are not trained the right way, they can spend the next twenty years building deeper and deeper skills in a narrow aspect," Narayandas says. "What they might not be asking themselves, or pushing themselves to ask,... View Details
Keywords: by Martha Lagace
  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • 04 Aug 2011
  • What Do You Think?

How Dangerous Is Common Sense to Managers?

Tharian, for example, said "common sense is quite often related to wisdom (from accumulated experience vs. the knowledge that the younger generation acquires so rapidly through social networks)." Noting that Webster's Dictionary... View Details
Keywords: by James Heskett
  • 21 May 2013
  • First Look

First Look: May 21

knowledge spillovers. The strategic value of these agglomeration economies may vary by firm, depending upon the relative value of each economy, and upon firm and agglomeration economy traits. To better determine when a firm will be... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2021
  • What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and... View Details
Keywords: by James Heskett
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole. Gino wondered if the same dynamic could be occurring in... View Details
Keywords: by Michael Blanding
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

innovation, which is our field of specialty, proved a great way to help us do just that." Christensen, Horn, and Johnson recently teamed up via e-mail to answer a few questions from HBS Working Knowledge on the best paths to better... View Details
Keywords: by Martha Lagace; Education
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

and no action." In Diomande Yantoulaye's opinion, "As managers, millennials strongly diffuse responsibility/accountability at individual levels in their organizations their willingness to continuously acquire knowledge makes... View Details
Keywords: by Jim Heskett
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

one continual change initiative. Maybe it's a relief to know that only a few of these efforts will actually be carried through to completion, but that knowledge doesn't do much for morale. Change fatigue is rampant, and it's exacerbated... View Details
Keywords: by Nick Morgan
  • 15 Nov 2016
  • First Look

November 15, 2016

neglect the unit managers’ knowledge about which individuals would best match local conditions. We use difference-in-differences analyses to examine the effects of a switch from decentralized hiring to centralized hiring at our research... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

and complements perfectly the physical business we have built so far.” Another example is MyoMaster, a company that specializes in recovery products and knowledge for athletes. Founded by couple Joe Gray and... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 28 Apr 2022
  • Research & Ideas

Can You Buy Creativity in the Gig Economy?

percent of books generate enough income for an author to live on. The pay structure matters Zhu and Wu tracked the popularity of e-novels based on reader clicks and purchases, and measured a writer’s productivity based on how frequently... View Details
Keywords: by Pamela Reynolds
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

the Practical Relevance of Research, forthcoming in Production and Operations Management. “This is my soapbox message to academics: be more relevant,” says Toffel, the Senator John Heinz Professor of Environmental Management and faculty... View Details
Keywords: by Carmen Nobel; Education
  • 12 Oct 2011
  • First Look

First Look: October 12

(September-October 2011) An abstract is unavailable at this time. Read the paper: http://www.people.hbs.edu/gyu/TWFR%20Sept-Oct%202011%20The%20Return%20Experience%20of%20Hedge%20Fund%20Investors.pdf Dynamically Integrating Knowledge in... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

The analysis finds no impact of financial incentives on learning but significant effects of both goal setting and counseling on real financial outcomes. These results identify important complements to financial education that can bridge the gap between financial View Details
Keywords: Sean Silverthorne
  • 03 Apr 2012
  • First Look

First Look: April 3

growth in 2011 and beyond, executives contemplated how to best apply their purchasing and supply chain knowledge into new international markets. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/512004-PDF-ENG Customer Visits for... View Details
Keywords: Carmen Nobel

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