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  • June 2014
  • Teaching Note

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details
Keywords: Communication Strategy; Change Management; Communication; Change; Leadership; Management; Energy Industry; India
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  • 30 Jul 2018
  • News

Open offices can lead to closed minds

  • 03 Jun 2015
  • Working Paper Summaries

Business Models--Nature and Benefits

Keywords: by Ramon Casadesus-Masanell & John Heilbron
  • August 2018 (Revised February 2019)
  • Case

Shindigz

By: Frank Cespedes
Shindigz provides party and celebratory items for various occasions and events through its branded online channel, through third-party retail and wholesale channels, and external online marketplaces. The case focuses on pricing challenges facing a venture with an... View Details
Keywords: Ecommerce; Pricing; Price; Strategy; Decision Making; Brands and Branding; Distribution Channels; E-commerce; Consumer Products Industry
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  • 2014
  • Article

Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams

By: Cristina B. Gibson, Laura Huang, Bradley L. Kirkman and Debra L. Shapiro
We review prior research that has examined virtuality in teams (e.g., pertaining to the use of electronic media) or the global nature of teams (e.g., national and cultural differences), demonstrating that very few scholars have examined both simultaneously. Given that... View Details
Keywords: Global Virtual Teams; Cultural Diversity; Electronic Communication; Computer-mediated Communication; Groups and Teams; Global Range; Cross-Cultural and Cross-Border Issues; Interactive Communication
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    Himabindu Lakkaraju

    Himabindu "Hima" Lakkaraju is an Assistant Professor of Business Administration at Harvard Business School. She is also a faculty affiliate in the Department of Computer Science at Harvard University, the Harvard Data Science Initiative, Center for Research on... View Details

    • May 2011
    • Article

    The Wise Leader

    By: Ikujiro Nonaka and Hirotaka Takeuchi
    In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details
    Keywords: Communication Intention and Meaning; Interpersonal Communication; Experience and Expertise; Values and Beliefs; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Leadership Development; Corporate Social Responsibility and Impact; Personal Characteristics; Power and Influence
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    • Research Summary

    People Are Experience Goods: Improving Online Dating with Virtual Dates

    Because internet search mechanisms are designed for finding searchable items, we tend to conceptualize the things we seek online in terms of their objective characteristics. For some pursuits, however, this illuminates a mismatch between processes and goals. In online... View Details
    • 2025
    • Working Paper

    Why Most Resist AI Companions

    By: Julian De Freitas, Zeliha Oğuz-Uğuralp, Ahmet Kaan Uğuralp and Stefano Puntoni
    AI companion applications—designed to serve as synthetic interaction partners—have recently become capable enough to reduce loneliness, a growing public health concern. However, behavioral research has yet to fully explain the barriers to adoption of such AI and... View Details
    Keywords: Generative Ai; Chatbots; Artificial Intelligence; Algorithmic Aversion; Lonelines; Technology Adoption; AI and Machine Learning; Well-being; Emotions
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    • September 16, 2022
    • Article

    A Causal Test of the Strength of Weak Ties

    By: Karthik Rajkumar, Guillaume Saint-Jacques, Iavor I. Bojinov, Erik Brynjolfsson and Sinan Aral
    The authors analyzed data from multiple large-scale randomized experiments on LinkedIn’s People You May Know algorithm, which recommends new connections to LinkedIn members, to test the extent to which weak ties increased job mobility in the world’s largest... View Details
    Keywords: Job Mobility; Social Networks; Social Ties; Networks; Personal Development and Career
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    • June 2022
    • Article

    The Use and Misuse of Patent Data: Issues for Finance and Beyond

    By: Josh Lerner and Amit Seru
    Patents and citations are powerful tools for understanding innovation increasingly used in financial economics (and management research more broadly). Biases may result, however, from the interactions between the truncation of patents and citations and the changing... View Details
    Keywords: Patents; Analytics and Data Science; Corporate Finance; Research
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    • May 1997
    • Teaching Note

    Product Development Foundations, Instructor's Note

    By: Marco Iansiti
    As emphasized in the course overview, excellence in product development is built on three foundations: the activities aimed at generating, retaining, and integrating knowledge. They form the critical building blocks for the conceptualization and implementation of any... View Details
    Keywords: Knowledge Management; Product Launch; Infrastructure; Product Development
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    • 30 Sep 2015
    • News

    Four Ways To Get Your Global Team To Gel

    • 20 Aug 2015
    • News

    Innovation needed for long-term sustainability

    • January 2023
    • Article

    Social Networks, Ethnicity, and Entrepreneurship

    By: William R. Kerr and Martin Mandorff
    We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
    Keywords: Self-employed; Occupation; Entrepreneurship; Ethnicity; Immigration; Networks
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    • Forthcoming
    • Article

    Consumer Choice and Corporate Bankruptcy

    By: Samuel Antill and Megan Hunter
    We estimate the indirect costs of corporate bankruptcy associated with lost customers. In incentivized experiments, randomly informing consumers about a firm’s Chapter 11 reorganization lowers their willingness to pay for the firm’s products by 17%-28%. Consumers worry... View Details
    Keywords: Consumer Choice; Bankruptcy; Financial Distress; Structural Estimation; Experimental Economics; Hertz; Insolvency and Bankruptcy; Perception; Consumer Behavior
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    • 07 Jan 2022
    • News

    It’s Time to Admit That Hybrid Is Not Working

    • 04 Aug 2021
    • News

    Will Remote Workers Get Left Behind in the Hybrid Office?

    • 21 Feb 2020
    • News

    Why We’re So Obsessed With Trust Right Now

    • July 2012
    • Case

    Droga5: Launching Jay-Z's Decoded

    By: Anita Elberse and Kwame Owusu-Kesse
    In 2010, David Droga and Andrew Essex, co-founders of advertising agency Droga5, hope to convince both John Meneilly, manager of hip-hop star Shawn Carter—better known as Jay-Z—and a partner in Carter's company Roc Nation and Yusuf Mehdi, senior vice president of... View Details
    Keywords: Advertising; Advertising Campaigns; Marketing; Brands and Branding; Entertainment; Advertising Industry; Entertainment and Recreation Industry
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