Human Needs - Publications - Faculty & Research

01 Feb 2001
News

What Makes a Good Leader

authority on leadership — sees this phenomenon as a sign of the times. "The transition from the industrial age to the information age is a huge shift," he notes. "In all of human history, there have only been two other socioeconomic... View Details

Keywords: Management

November 2016 (Revised February 2017)
Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan

BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details

Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy

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01 Dec 2023
News

Joint Venture

beginning at the end of 2023—though for some osteoarthritis sufferers, that’s simply not fast enough. “We’ve had 5,000 people reach out and say, ‘I need this right away,’ ” Surakanti says. Once Ormi showcases preliminary View Details

Keywords: Shoshi Parks

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

that are working to create a more diverse workforce. One lesson Bastian has learned through his efforts: To create a sustainable strategy, business leaders can’t view diversity hiring as a one-time push to bring people on board, but instead View Details

Keywords: by Lane Lambert; Air Transportation

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

31 Mar 2009
First Look

First Look: March 31, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609002 Business and Human Rights Harvard Business School Note 309-097 This note addresses some of the most frequently asked questions about the relation between View Details

Keywords: Martha Lagace

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

Early COVID-19 lockdowns sparked a contentious debate that rages on in the workplace: Can businesses thrive if employees continue to work remotely? Skeptical CEOs, such as the leaders of Goldman Sachs and Starbucks, say they need workers... View Details

Keywords: by Ben Rand

08 Aug 2022
HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

Gocheok Sky Dome [a large domed baseball stadium in Seoul] in my lifetime? And my answer back then was, ‘No.’” “BTS was like a startup,” says Koo, who was an early fan of the band. “They had no resources. They needed to differentiate.”... View Details

Keywords: by Shalene Gupta; Media & Broadcasting; Music

Web

Technology & Innovation - Faculty & Research

humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can inform the psychology of... View Details

15 Jan 2008
First Look

First Look: January 15, 2008

differences in terms of how they affect companies and how they can be affected by government. It finds that locational competitiveness is becoming an increasingly strategic question for both locations and companies: Locations need to... View Details

Keywords: Martha Lagace

December 2010
Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details

Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model

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January–February 2024
Article

The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion

By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz

Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through a... View Details

Keywords: Passion; Work-Life Balance; Employees; Emotions

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06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

stay connected to them. Often their spouse or partner knows them best. They aren't impressed by titles, prestige, or wealth accumulation; instead, they worry that these outward symbols may be causing the loss of authenticity. Spouses and partners can't carry this... View Details

Keywords: by Bill George

June 2000 (Revised July 2000)
Case

ORIX KK

By: Malcolm S. Salter and Andrew Eggers

Describes the challenges facing a Japanese financial services company as it attempts to maintain its ability to attract and retain talented employees. The CEO's ideas of corporate governance and evidence from the competitive labor environment suggest the need for more... View Details

Keywords: Corporate Governance; Compensation and Benefits; Motivation and Incentives; Management Analysis, Tools, and Techniques; Geographic Location; Financial Services Industry; Japan

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26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details

Keywords: Dina Gerdeman

04 Mar 2014
First Look

First Look: March 4

so as not to lose themselves, their loved ones, or their foothold on success. Those who do this most effectively involve their families in work decisions and activities. They also vigilantly manage their own human capital, endeavoring to... View Details

Keywords: Sean Silverthorne

Web

California - Global

will humans play in a future of intelligent digital collaborators? March 2025 (Revised May 2025) Case Primetime Partners: Investing in Healthspan, Wealthspan, and Workspan By: Rembrand Koning , Nicole Tempest Keller and Susan Wilner... View Details

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human resources group has proposed changes... View Details

Keywords: by James Heskett

April 2010
Case

Manchester Bidwell Corporation: the Replication Question

By: Toby E. Stuart, G. Felda Hardymon, James L. Heskett and Ann Leamon

Bill Strickland, CEO of Manchester Bidwell Corporation, must decide the best way to replicate his innovative, award-winning approach to curing poverty. Manchester Bidwell's approach, which provides both adult job-training tuned to fill the needs of local industries and... View Details

Keywords: Corporate Entrepreneurship; Nonprofit Organizations; Growth and Development; Social Enterprise; Poverty; Training; Competency and Skills; Jobs and Positions; Human Resources

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September 28, 2021
Article

12 Questions About Hybrid Work, Answered

By: Tsedal Neeley

As we move into the next phase of the pandemic, companies are grappling with whether and how to bring their employees back into the office after working from home extensively. According to multiple surveys, most people want a mix of in-person and remote work, and some... View Details

Keywords: COVID-19 Pandemic; Remote Work; Transition; Employees; Job Design and Levels; Organizational Structure

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