Publications

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December 2020
Supplement

France Télécom (C): An Unprecedented Trial

By: Cynthia A. Montgomery and Ashley V. Whillans

In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details

1988
Chapter

Creative Human Resources in the R&D Laboratory: How Environment and Personality Impact Innovation

By: T. M. Amabile and S. S. Gryskiewicz

Keywords: Talent and Talent Management; Creativity; Factories, Labs, and Plants; Research and Development; Innovation and Invention; Personal Characteristics

August 2009 (Revised November 2010)
Case

Managing Creativity at Shanghai Tang

By: Roy Y.J. Chua and Robert G. Eccles

Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In fall 2008, amidst a growing global economic crisis, Raphael Ie Masne, executive chairman of Shanghai Tang, had to decide what to do with the recently... View Details

Keywords: Talent and Talent Management; Financial Crisis; Employee Relationship Management; Selection and Staffing; Creativity; Apparel and Accessories Industry

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

behavior. It becomes a vicious, self-fulfilling prophecy.” Perplexed, he posed the same question to employees from the human resources department of another corporation, and then again to the corporate finance department of yet another... View Details

Keywords: by Carmen Nobel

Web

The Hawthorne Plant – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

and inspection operations, and Western Electric became one of the forerunners in applying scientific management (inspired in part by Frederick Taylor’s time and motion studies) to its production units. Employee Welfare Illumination... View Details

2007
Chapter

Labor Market Regulations and European Venture Capital Investment

By: Ant Bozkaya and William R. Kerr

Keywords: Venture Capital; Investment; Human Capital; Governing Rules, Regulations, and Reforms; Government and Politics; Business and Government Relations; Europe

03 Jun 2022
News

Managing a Polarized Workforce

Web

Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details

February 2000 (Revised April 2004)
Case

Butler Capital Partners and Autodistribution: Putting Private Equity to Work in France

Describes a proposed buyout transaction of Autodistribution, an entrepreneurial firm that is the leading car-parts distributor in France. The deal became feasible because of a failed takeover battle for Autodistribution's parent company. Private equity investor Butler... View Details

Keywords: Private Equity; Leveraged Buyouts; Valuation; Executive Compensation; Entrepreneurship; Distribution Industry; Auto Industry; France

07 Apr 2016
News

Bain Capital Promotes Four, Renames Hedge Fund, Credit Units

Keywords: Bain; Funds, Trusts, and Other Financial Vehicles; Finance

07 Apr 2020
News

How to Manage Coronavirus Layoffs with Compassion

05 Mar 2008
What Do You Think?

Where Will Management Innovation Take Us?

of work must be revolutionized to put people—rather than things—at the centre of all endeavors." Hamel envisions a future in which the goal of management is to build "nimble" organizations in which innovation is everyone's... View Details

Keywords: by Jim Heskett

October 2001 (Revised October 2017)
Case

Store24 (A): Managing Employee Retention

By: Frances X. Frei and Dennis Campbell

Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data. View Details

Keywords: Retention; Management Analysis, Tools, and Techniques; Analytics and Data Science; Strategy; Mathematical Methods; Retail Industry

2007
Casebook

Managing School Districts for High Performance: Cases in Public Education Leadership

By: Stacey Childress, Richard F. Elmore, Allen S. Grossman and Susan Moore Johnson

Managing School Districts for High Performance brings together more than twenty case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the... View Details

Keywords: Management; Strategy; Leadership; Public Sector; Organizational Design; Education; Performance Improvement

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01 Mar 2023
News

The Exchange: Micro Management

studies that there are many small-business owners who could put capital to very good use, but microfinance has not yet unlocked those potential opportunities. “That paper was very influential and one of the first indications to academics... View Details

Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance

Web

General Management - Faculty & Research

General Management Overview Faculty Curriculum Awards & Honors Doctoral Students February 13, 2025 Article How to Build a Life: How to Realize Your Own Love Supreme By: Arthur C. Brooks 2025 Article Sale of Private Equity–Owned Physician... View Details

01 Dec 2012
News

Reimagining Capitalism In a World of Limited Resources

knows quite a bit about the topic. "Capitalism has traditionally been about driving wealth and productivity through efficiencies in capital and labor," says Henderson, who teaches the MBA elective Reimagining Capitalism. "But in the 21st... View Details

Keywords: Dalai Lama

July 1997
Case

Technology Crisis and the Future of Agribusiness: Antibiotic Resistance in Humans and Animals

By: Ray A. Goldberg and Juan Enriquez-Cabot

Keywords: Agribusiness; Health Pandemics; Crisis Management; Agriculture and Agribusiness Industry

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November 2009 (Revised January 2010)
Case

Zara: Managing Stores for Fast Fashion

By: Zeynep Ton, Elena Corsi and Vincent Marie Dessain

Pablo Isla, the CEO of Zara, wanted to improve operational efficiencies in managing its store network. In particular, he wanted to improve labor productivity at the stores. He considered outsourcing certain store operations to third parties, changing the way store... View Details

Keywords: Compensation and Benefits; Employees; Managerial Roles; Service Operations; Business Processes; Organizational Change and Adaptation; Performance Efficiency; Performance Productivity; Retail Industry