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  • All HBS Web  (751)
    • People  (2)
    • News  (132)
    • Research  (547)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (351)

Show Results For

  • All HBS Web  (751)
    • People  (2)
    • News  (132)
    • Research  (547)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (351)
← Page 29 of 751 Results →
  • 14 Sep 2015
  • Research & Ideas

Rewriting the Rules of Service Competition

Editor's Note: Harvard Business School professors James Heskett, W.  Earl Sasser, and Leonard A. Schlesinger literally wrote the book on service industry management with The Service Profit Chain. Now the trio is back with What Great... View Details
Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail
  • 01 Oct 1999
  • News

The View from the Pit

Harvard's School of Public Health since 1976 and has spent much of her professional career applying corporate and industrial models to the health-care field. Her research activity at HBS focuses on the current trend of View Details
Keywords: Judith A. Ross
  • 01 Oct 1999
  • News

Eight Among Many: Nancy J. Karch

and hospitality industries. At HBS, Karch was a quick study. "I didn't know the basic language, but I found I had an aptitude for business," recalls the straightforward, confident Karch, whose downtown Atlanta office is filled with... View Details
Keywords: Susan Young
  • 01 Sep 2009
  • News

From Bytes to Bites

which built the large machines that automate the production of cardboard boxes. “I’ve always been wired operationally,” says Thomas, who majored in industrial engineering at Stanford University before coming to HBS. That background,... View Details
Keywords: Julia Hanna; Hospitality; Hospitality; Hospitality; Hospitality
  • 20 Aug 2016
  • News

The Business of Improving Health Care Delivery

States from Colombia, and in Colombian families there’s this great emphasis on family unit and extended family. When I was a kid, I was really close with my uncle. And when I was about seven years old, he was involved in a pretty serious accident, and ended up in the... View Details
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how... View Details
Keywords: by Danielle Kost
  • 01 Sep 2015
  • News

Feedback

experience, so I quit the Air Force and came to HBS to get my credentials in preparation for a career in business. I pray that attitude in industry has been overcome today. The Marine captain [Maura Corby Sullivan (MBA/MPA 2009)]... View Details
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

the footwear industry. So when a well-respected industry leader asked to talk about a merger, Cabot had to admit that with her "crisis of confidence," it might just be time. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

too often still result in decisions that take scant account of public health and whether the health of individual citizens is being advanced. When worker safety is jeopardized by unenforced building codes or exposure to harmful industrial... View Details
Keywords: by John A. Quelch; Health
  • 13 Oct 2015
  • First Look

October 13, 2015

James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart,... View Details
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

have become quite influential and controversial in the technology industries they touch. The goal of this paper is to shed light on the role and efficiency tradeoffs of these new patent intermediaries. Finally, we offer a provisional... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2020
  • News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

store personnel.” Vicente Co (OPM 26) President, Philippine Plastic Industry Association “We converted our plastics plant into a manufacturing facility for Personal Protective Equipment (PPEs) and partnered with a logistics company to... View Details
Keywords: Margie Kelley
  • 27 Oct 2009
  • First Look

First Look: October 27

KindredHarvard Business School Case 610-014 Through its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation (RMF) has decreased claims—and premiums—for the Harvard hospitals it insures. The... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

private practice tradition while remaining effective and competitive in a healthcare industry demanding increasing integration between physicians and hospitals? This is the decision facing Newton-Wellesley View Details
Keywords: Martha Lagace
  • 19 May 2015
  • First Look

First Look: May 19

corruption, and social protests. This case discusses China's political and economic development in the 20th century to situate Xi's-and China's-contemporary challenges. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/715023-PDF-ENG Harvard Business School... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2004
  • News

Exotic Travel

Nichols Photo courtesy Bill Nichols Want to show your kids a real rainforest instead of the Rainforest Cafe? Marketing consultant Bill Nichols (MBA ’78) and his wife, Jennifer, did just that, taking their two children to locales such as Ecuador, Thailand, and Tanzania.... View Details
Keywords: Laura Singleton; Hospitality; Hospitality; Hospitality
  • 07 Mar 2014
  • Blog Post

Let’s Go! Highlights from the Dynamic Women in Business Conference

pearls of wisdom, and even a little of her legendary singing. In all, the conference featured 19 panels, over 100 speakers, and 3 workshops. The industries and themes covered in the panels spanned numerous topics, from education to... View Details
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

  Working PapersOrganizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry Authors:Dennis Campbell, Srikant M. Datar, and Tatiana Sandino Abstract Many companies operate units... View Details
Keywords: Martha Lagace
  • 24 Apr 2020
  • News

Spreading the Love

Government Manufacturing Emergency Response Team (M-ERT) to determine what Lovepop could produce from among the list of PPE needed—N95 respirators, surgical masks, face shields, gowns, hoods, coveralls, and hospital beds—and to assist... View Details
  • 01 Jun 2016
  • News

Taking Care of Business

favorites” online and at the April finals on campus. Here, we check in with three previous NVC winners to find out what’s new. Krishna Mahesh (MBA 2005) became aware of the low quality (and low supply) of hospital beds in India when his... View Details
Keywords: Julia Hanna
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