Publications

June 2022
Case

Worten Portugal: Becoming a Digital Marketplace

By: Antonio Moreno, Pedro Amorim and Tonia Labruyere

With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details

Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Portugal; Spain

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

make the best use of their time by providing logistical and research support, establishing contacts with leading CEOs in the region, and sharing expertise that comes from living and working in the Asian environment on a daily basis."... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

10 Oct 2007
First Look

First Look: First Look: October 10

spending associated with the redemption of such a coupon is focused on "marginal" grocery items, or grocery items that a customer does not typically buy. Download the paper: http://www.hbs.edu/research/pdf/08-024.pdf The Causes and Consequences of View Details

Keywords: Martha Lagace

October 1995
Teaching Note

Procter & Gamble: Improving Consumer Value Through Process Design TN

By: F. Warren McFarlan

Teaching Note for (9-195-126). View Details

Keywords: Customer Value and Value Chain; Customer Focus and Relationships; Distribution Channels; Information Technology; Value Creation; Logistics; Management Practices and Processes; Consumer Products Industry

10 Mar 2015
First Look

First Look: March 10

2012. It analyzes the collapse of the steel industry in the early 1980s, the city's subsequent decline, and the city's later re-emergence as a hub for higher education, the tech sector, and the healthcare... View Details

Keywords: Carmen Nobel

15 Feb 2011
First Look

First Look: Feb. 15

hierarchy in interfirm transaction networks in two industry sectors in Japan: automotive and electronics. Our empirical results show that the electronics sector exhibits a much lower degree of hierarchy than the automotive sector due to... View Details

Keywords: Sean Silverthorne

May 2024
Article

Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis

By: Bhavani Shanker Uppari, Serguei Netessine, Ioanna Popescu and Rowan P. Clarke

A significant proportion of the world's population has no access to grid-based electricity and so relies on off-grid lighting solutions. Rechargeable lamp technology is gaining popularity as an alternative off-grid lighting model in developing countries. In this paper,... View Details

Keywords: Technological Innovation; Developing Countries and Economies; Consumer Behavior; Poverty; Logistics; Business Model; Utilities Industry

October 2000 (Revised November 2005)
Case

Li & Fung (A): Internet Issues

By: F. Warren McFarlan and Fred Young

This case looks at the issues facing a Hong Kong-based trading company, which links hundreds of factories in India and Asia with major customers like Gap and the Limited in Europe and in the United States. The company has recently launched a dot-com operation to allow... View Details

Keywords: Information Technology; Internet and the Web; Multinational Firms and Management; Distribution Channels; Logistics; Networks; Markets; Supply Chain; Retail Industry; Hong Kong; India; Europe; United States

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

book, I compare the career imprints that were cultivated at different healthcare firms, including Baxter and Abbott, during the 1970s, and I examine the consequences of this for individuals, firms, and even industries. Many of us can... View Details

Keywords: by Mallory Stark

13 Oct 2015
First Look

October 13, 2015

James Heppelmann looked at how this shift is changing the structure of industries and forcing firms to rethink their strategies. In this companion article, the authors look at the effects inside firms, examining the impact that smart,... View Details

09 Nov 2006
Research & Ideas

Andy Grove: A Biographer’s Tale

And after Compaq adopted it, IBM had no choice, and that made Intel an independent company. As of that moment IBM lost control of that industry. Basically, the industry from then on was driven by Wintel—the Microsoft-Intel duopoly. Q:... View Details

Keywords: by Sean Silverthorne; Computer

28 May 2008
First Look

First Look: May 28, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208071 Fortis Healthcare (A) Harvard Business School Case 308-030 Should the Indian hospital chain enter the medical travel market or should it focus on expansion in the... View Details

Keywords: Martha Lagace

09 Aug 2013
Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

companies have more experience with self-cannibalization than Amazon. Several years ago, it announced its Fulfillment by Amazon strategy. Just when it had created an impressive warehousing and logistics operation, it opened up these... View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

watches, especially the stainless-steel sports models, had dramatically increased, resulting in a supply shortage worldwide. This case study examines the high-end watch industry and discusses an organization’s objective and related... View Details

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

In this regard, Donald Shaw commented that "We are nowhere close to concerning ourselves with controlling healthcare when we have not defined adequately what it should accomplish and can accomplish for those who are asked to pay for... View Details

Keywords: by Jim Heskett; Health

June 2022
Case

Zalando: Becoming the Starting Point for Fashion

By: Antonio Moreno, Leela Nageswaran, Emilie Billaud and Federica Gabrieli

Born in 2008 as a small startup selling flip flops, by mid-2021 Zalando had turned into an online fashion company with an assortment of more than 4,500 international brands, 45 million active customers, and a presence in 23 European markets. An essential component in... View Details

Keywords: Transition; Customer Value and Value Chain; Digital Platforms; Distribution; Order Taking and Fulfillment; Infrastructure; Logistics; Service Operations; Strategy; Business Strategy; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; Fashion Industry; Europe

Article

Managing Climate Change: Lessons from the U.S. Navy

By: Forest Reinhardt and Michael W. Toffel

The U.S. Navy operates on the front lines of climate change. It manages tens of billions of dollars in assets on every continent and on every ocean, which take many years to design and build and then have decades of useful life. This means that it needs to understand... View Details