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Show Results For
- All HBS Web
(5,299)
- People (68)
- News (1,408)
- Research (2,810)
- Events (15)
- Multimedia (60)
- Faculty Publications (1,673)
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy... View Details
Keywords: Carmen Nobel
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details
Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- 01 Mar 2023
- News
March 2023 Alumni and Faculty Books
accomplished executive Dr. Errol L. Pierre delivers a pragmatic and actionable guide to help underrepresented individuals from all ethnic backgrounds achieve their professional goals View Details
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
consolidation and cost pressure. Was he right, or should Alltech take a different approach? Purchase this case:https://hbsp.harvard.edu/product/518001-PDF-ENG Harvard Business School Case 318-088 Passion and... View Details
Keywords: Dina Gerdeman
- 2018
- Working Paper
Hot or Not? What Makes Product Categories Attractive to Fair Trade and Eco-labeling Organizations
By: Kristin Sippl
This paper probes extant theory on product diversification in the empirical realm of fair trade and eco-labeling organizations (i.e., certification organizations). While much is known about diversification in for-profit firms, less is known about the more complex... View Details
Keywords: Hybrid Organizations; Fair Trade; Eco-labeling; Goods and Commodities; Diversification; Strategy
Sippl, Kristin. "Hot or Not? What Makes Product Categories Attractive to Fair Trade and Eco-labeling Organizations." Harvard Business School Working Paper, No. 19-023, September 2018. (Work in Progress.)
- Article
Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems
By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell
Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.
Data... View Details
Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
- 04 Mar 2010
- Working Paper Summaries
The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation
- 06 Sep 2006
- Lessons from the Classroom
Mixing Students and Scientists in the Classroom
tremendous. Beyond that, at the outset, there was some mutual antagonism and posturing; the scientists assuming MBAs only care about the bottom line, and the MBAs thinking projects would move along much more... View Details
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
Points is an expertly crafted and powerful collection of strategies to act with more intention, help yourself and others, realize your goals and... View Details
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
Business Books Executive development programs have entered a period of rapid transformation, driven by digital disruption and a widening gap between the skills that participants and their organizations... View Details
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
policies, practices, and norms, were key to the disruption of traditional masculinity by creating conditions that shifted men's energies away from the goal of proving their masculinity View Details
- 13 Jan 2021
- Research & Ideas
How 'Small C' Change Can Beat Large-Scale Rebuilding
Even as COVID vaccines begin early deployment, pressure on leaders continues to mount to engage in “Big C” change: rapid course corrections through job cuts, recruiting a fresh management team, and redesigning roles View Details
- 03 Mar 2014
- Blog Post
Align Your Social Media and Recruiting Strategies
lets candidates get a glimpse into your firm’s goals and objectives, enticing them to learn more. Tout your Company Culture and Opportunities AvailableIn addition to using... View Details
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
Voluntary Sustainability Standards for Artisanal and Small-scale Gold Mining and the United Nations Sustainable Development Goals By: Sippl, Kristin Abstract—While much is... View Details
Keywords: Dina Gerdeman
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
reflecting about how the classic, mature thermostat industry was rapidly evolving. In February 2014, Google paid $3.2 billion to acquire Nest Labs, a new startup whose goal was to reinvent unloved home devices, such as thermostats View Details
Keywords: Dina Gerdeman
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
inevitable early losses involved with the new acquisition. Moreover, the company’s principal financiers were venture capital investors, and an IPO or sale would represent an investment exit for them, and... View Details
Keywords: Sean Silverthorne
- 01 Apr 2000
- News
A Place in the Sun
for Fijians, and plans are under way for a $2 million hospital for the islanders. "The Fijians don't have much material wealth, but they have an extreme amount of happiness, which derives from their character, their security, their... View Details
Keywords: Julia Hanna and Garry Emmons
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
organizations—to map out the (multidimensional) objective functions of executive participants and their organizations and show how the trio of disruptive forces... View Details
Keywords: Dina Gerdeman