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  • All HBS Web  (1,699)
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  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

period. Stock indexes can transform longstanding behavior via nonpecuniary channels. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53030 Machine Learning and Human Capital:... View Details
Keywords: Dina Gerdeman
  • 22 Dec 2008
  • Research & Ideas

10 Reasons to Design a Better Corporate Culture

excerpt, the authors outline the top 10 lessons of the best practitioners, from ING Direct to Build-A-Bear Workshop to Harrah's Entertainment.We can learn a great deal from organizations whose strong and adaptive ownership cultures give... View Details
Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

preparation—before the negotiation even gets under way—can lessen its impact. State at the outset of talks that you have worked to understand the other party's perspective, needs, and interests, but that you recognize—and hope that they do, too—that a lot of View Details
Keywords: by Deepak Malhotra
  • 01 Sep 2023
  • News

3-Minute Briefing: Frances Haugen: (MBA 2011)

realize that what you’re experiencing is not uniquely special, because others have struggled the way you’ve struggled. That understanding brings so much strength and resilience. Every single time we’ve invented a social medium, we’ve had to View Details
Keywords: Julia Hanna; whistle blower; Facebook; leadership; social media
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

realize that it involves skills that can be learned and refined, according to Harvard Business School professors David A. Garvin and Joshua D. Margolis. Highly skilled advisers pay close attention to how they advise as much as what kind... View Details
Keywords: by Dina Gerdeman
  • 09 Nov 2016
  • Op-Ed

6 Lessons from Donald Trump's Winning Marketing Manual

register. It did for Trump, but not for Clinton. Close the sale. Political marketing requires you win a plurality of votes not every day but on a single day once in four years. Timing is everything. Trump learned what worked and what... View Details
Keywords: by John A. Quelch
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

will be engaged in every item of behavior that takes place at work. Likewise, all the other people engaged with the focal organization—its customers, its shareholders and creditors, its suppliers, its neighbors and its regulators—will... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 25 Apr 2024
  • News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

TV, cable programming—but is still trying to figure out the best strategy for integrating them. Despite repeated structural changes, employees still operate in silos. In short, the National Geographic case is fertile learning ground for... View Details
Keywords: by Sean Silverthorne; Publishing
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

under-provision of innovation. Firms have clear incentives to engage in strategic behavior because policymakers use market outcomes as a benchmark in designing regulation. This study examines a unique energy efficiency standard for... View Details
Keywords: Dina Gerdeman
  • 20 Jun 2017
  • First Look

First Look at New Research and Ideas, June 20

Psychological Science Should Governments Invest More in Nudging? By: Benartzi, Shlomo, John Beshears, Katherine L. Milkman, Cass R. Sunstein, Richard H. Thaler, Maya Shankar, Will Tucker-Ray, William J. Congdon, and Steven Galing Abstract—Governments are increasingly... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2015
  • Op-Ed

Authentic Leadership Rediscovered

authentic. Authentic Leadership was intended as a clarion call to the new generation to learn from negative examples like Enron, WorldCom and Tyco. In it, I defined authentic leaders as genuine, moral and character-based leaders:... View Details
Keywords: by Bill George
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

managing through the pandemic. The topics: people and personal management, strategy, marketing, and organizational design. PEOPLE AND PERSONAL MANAGEMENT Tip: Guide your team to create new norms, protocols, and purpose. Leaders need to hold a “working from home”... View Details
Keywords: by Sean Silverthorne
  • 02 Jun 2020
  • Research & Ideas

Coronavirus Careers: Cloud Kitchens Are Now Serving

has raised both excitement and significant funding, building a successful cloud kitchen has proved easier said than done. In dozens of interviews, we learned that even the most sophisticated data users like Uber Eats have struggled to... View Details
Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

effect of toxic workers, whose behavior tends to rub off on coworkers over time. If a company keeps a toxic worker, managers need to be on “red alert,” since coworkers have an increased propensity to become toxic themselves, Minor... View Details
Keywords: by Roberta Holland
  • 01 Jun 2023
  • News

Curb Appeal

of information technology at NYPD, Tisch learned to deliver essential services in fresh and innovative ways. And to her mind, sanitation is the most essential service of all. As she points out, the average New Yorker can go an entire... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • 13 May 2013
  • Research & Ideas

How to Spot a Liar

having lied in negotiations, and everyone believes they've been lied to in these contexts," Malhotra says. "We may be able to improve the situation if we can equip people to detect and deter the unethical behavior of... View Details
Keywords: by Carmen Nobel
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

(shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode productivity. This productivity decline... View Details
Keywords: Sean Silverthorne
  • 17 Jul 2023
  • Blog Post

Sustainability Career Advice from the Career & Professional Development Office

sustainability? For prospective students interested in this space, know that there are many resources to support you in learning about the challenges and opportunities that exist. From the Business & Environment Initiative to student... View Details
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

particular case in point. What had Metro International learned from experiences elsewhere on the globe and would they allow the company to make the Spanish unit profitable? What strategy should the Spanish country manager adopt? Purchase... View Details
Keywords: Martha Lagace
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