Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (980) Arrow Down
Filter Results: (980) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (980)
    • People  (2)
    • News  (235)
    • Research  (658)
    • Events  (3)
    • Multimedia  (3)
  • Faculty Publications  (156)

Show Results For

  • All HBS Web  (980)
    • People  (2)
    • News  (235)
    • Research  (658)
    • Events  (3)
    • Multimedia  (3)
  • Faculty Publications  (156)
← Page 29 of 980 Results →
  • 18 Sep 2017
  • Blog Post

Applying HBS Lessons in an African Context

HBS, I was concerned that our classes might not be relevant to the African context – and that I would need to find some other way of learning more about the continent and issues I cared about.  Thankfully, I could apply the lessons from HBS classes to challenges that I... View Details
  • 01 Mar 2012
  • News

Speak English, Please!

proficient in English, or risk demotion. “I was simply astonished,” said one engineer interviewed after the announcement. “Many Rakuten employees are allergic to English.” At Rakuten, an online shopping mall that does not sell to View Details
Keywords: Kim Girard; Miscellaneous Store Retailers; Retail Trade
  • 01 Jun 2020
  • News

Staying the Course

Jessie Woolley-Wilson (MBA 1990) Jessie Woolley-Wilson (MBA 1990) In early March 2020, DreamBox Learning CEO Jessie Woolley-Wilson (MBA 1990) could point proudly to the growth of the online math company. In the last nine years, since the startup pivoted from View Details
Keywords: April White; online education
  • 09 Mar 2023
  • Blog Post

Port Esbjerg: Deploying Offshore Wind

Approximately 80% of Europe’s current offshore wind capacity has passed through the port. As the world seeks to reduce its reliance on fossil fuels, offshore wind is expected to play an increasingly important role in providing renewable... View Details
  • 01 Sep 2011
  • News

Coming Full Circle

2007) entered the doctoral program in TOM directly out of HBS at the encouragement of faculty member Frances Frei, chair of the MBA Required Curriculum. “They say getting an MBA is a transformational experience, and it really was, just not in the way I View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

product and service experiences that exceed customer expectations and the offerings of competitors. What's the secret? Success in business as well as magic has less to do with clever marketing and more to do with the innovation process,... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

The corporate customer measure, percentage of revenue from common customers, monitors this objective directly, and annual growth in sales per customer emphasizes the importance of cross-selling across product lines. SMI expected three... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 01 Apr 1997
  • News

The Businesslike Gourmet: Karen Page on America's Foodservice Industry

and yes. With less time to eat, many Americans rely on fast food and have no real knowledge or expectation of quality. But many other Americans - consumers and chefs - have traveled in recent years to places... View Details
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

Disney Company expects to lose up to $190 million on its summer fiasco The Lone Ranger, another star vehicle featuring Johnny Depp and Armie Hammer. Welcome to the risky strategy of "blockbusters," practiced increasingly by... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 01 Sep 2005
  • News

WATER Ltd.

collect — may sicken or even kill them. The ocean-dominated Earth is indeed the “blue planet,” but only 1 percent of its water, the equivalent of one tablespoonful in a gallon, is fresh and accessible. Agriculture and industry are thirsty for that limited supply, too.... View Details
Keywords: Garry Emmons; Waste Management and Remediation Services; Corporate Services; Business Schools & Computer & Management Training; Educational Services
  • 09 Jan 2020
  • Blog Post

Navigating Grey in the Ever-Evolving Tech Community

partner with me and really up level the work, but I did build some creative confidence in those six months that I hadn’t been expecting to build. What type of person thrives working at the intersection of tech and organizations? Someone... View Details
  • 01 Oct 2001
  • News

Q&A: Orin Smith

in 2000, when Schultz positioned himself as the company's chief global strategist. Revenues for 2000 reached $2.2 billion, while quarterly reports for fiscal 2001 are already exceeding last year's record performance. Smith spoke to the... View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

mere six months later and was an immediate success. The demand for the card exceeded expectations by far and the bank was inundated by more than 100,000 applications in the first weeks. The road to the... View Details
Keywords: Martha Lagace
  • 20 Dec 2018
  • Research & Ideas

Most Popular Stories and Research Papers of 2018

and social posts in 2018. Tell us in the comment section below what you thought were the most interesting business trends of the year and what you expect in 2019. Kids of Working Moms Grow into Happy Adults In earlier research, Kathleen... View Details
Keywords: by Sean Silverthorne
  • 22 Jun 2023
  • News

Finding Her Place

Photo: Courtesy Chapman Partnership Symeria Hudson (MBA 1997) never expected to find herself leading a nonprofit. Hudson had spent the first 25 years of her career in the corporate world—the first 10 years in View Details
  • 01 Jun 1999
  • News

Where Main Street Meets Wall Street

increasing. The more you give for free, the more consumers expect to get for free." And with consumer expectations high, the already crowded and... View Details
Keywords: Garry Emmons
  • 22 Feb 2022
  • News

Savings and Loam

finding brands in every aisle that align with their values. An entire generation of these consumers expects their purchasing power to be deployed as a force for good, whether that means supporting humane... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Jun 2015
  • News

Ask the Expert: The Kids Are All Right

They’ve had their opinions so valued at home that they can’t help but expect the rest of the world to receive them the same way. When they show up at work, we inherit that. They believe they’ve got something to give the world and are... View Details
  • 01 Dec 2014
  • News

3-Minute Briefing: Nagisa Manabe (MBA 1991)

package delivery. The American consumer has rising expectations about the speed and quality of package delivery. So what we’re working toward is a 7-day, 364-days-of-the-year schedule. Do you know the one... View Details
Keywords: Julia Hanna
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or View Details
Keywords: Martha Lagace
  • ←
  • 29
  • 30
  • …
  • 48
  • 49
  • →
ǁ
Campus Map
Harvard Business School
Soldiers Field
Boston, MA 02163
→Map & Directions
→More Contact Information
  • Make a Gift
  • Site Map
  • Jobs
  • Harvard University
  • Trademarks
  • Policies
  • Accessibility
  • Digital Accessibility
Copyright © President & Fellows of Harvard College.