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Show Results For
- All HBS Web
(1,142)
- News (281)
- Research (795)
- Events (3)
- Multimedia (6)
- Faculty Publications (265)
- 21 Feb 2017
- First Look
First Look at New Research: February 21
explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details
Keywords: Carmen Nobel
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on View Details
- 23 Feb 2010
- First Look
First Look: Feb. 23
all female leaders must deal with ambivalent reactions rooted in gender stereotypes. Generally, the assertive, dominant behavior typical among leaders tends to be viewed as atypical and unattractive in women. Studies of attitudes toward... View Details
Keywords: Martha Lagace
- 26 Mar 2020
- Research & Ideas
7 Leadership Principles for Managing in the Time of Coronavirus
feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
leaders, and cooperation between the police and neighborhoods in the control of crime. Still, he found himself facing questions from the public about the improper behavior of members of the force. He concluded that one reason was that too... View Details
Keywords: by James Heskett
- 17 Jan 2011
- Research & Ideas
Being the Boss
lines of authority. Many employees may be confused by what seem to them conflicting demands and expectations. Also, in virtual teams with members spread far apart, distance diminishes the ability of formal authority to create compliance.... View Details
Keywords: by Carmen Nobel
- 20 Nov 2012
- First Look
First Look: November 20
Carney Abstract This experiment tested whether changing one's nonverbal behavior prior to an important social evaluation could improve performance on the evaluated task. Participants adopted expansive, open (high-power) poses or... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
2013 Harvard Business Review How Should Your Leaders Behave? By: Sharer, Kevin Abstract—The article discusses the value of effective leadership and an examination of the ways in which a corporate leader should behave as of October 2013, focusing on role models in... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
shared value: focus on relationships, not on transactions, by using pricing to communicate that you value customers as people; set prices proactively to discourage detrimental behavior and to encourage View Details
Keywords: Sean Silverthorne
- Web
Strategy Execution Online Course | HBS Online
for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance jobs... View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile... View Details
- Profile
Charlotte MacDonald
cases. "You're surrounded by such a capable, diverse group. I came in with a bit of imposter syndrome, but after the first six months or so I understood what I can contribute, what I do bring to the table." "My personal favorite class is Leadership &... View Details
Keywords: Consulting
- February 2023
- Case
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
new ideas. Case in point: At Bing, a small headline change an employee proposed was deemed a low priority and shelved for months until one engineer decided to do a quick online controlled experiment—an A/B test—to try it out. The test... View Details
Keywords: Carmen Nobel
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
interview, conducted via e-mail. Q: In general, what relationship did you find between companies you identified as short-term-oriented, their investors, and the behavior of their stocks? Francois Brochet: Overall, we found a positive... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
employees to discuss the quality of a job at a specific company. I think regulators focusing on labor conditions could tap into that trove of data to understand what works, so maybe we can design regulations better and quickly identify... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
postadoption behavior varies depending on customer acquisition method and dynamic states. At the total usage level, in one context (an annotation and note-taking service), customers who heard about the service through search and... View Details
Keywords: Dina Gerdeman
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the employee View Details
Keywords: by Loren Gary
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details
Keywords: by John P. Kotter
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Compliance programs help companies align the interests and behavior of employees with external expectations and regulation. The case discusses how AB InBev, a major brewer, developed its compliance program.... View Details
Keywords: Dina Gerdeman