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Show Results For
- All HBS Web
(1,135)
- News (272)
- Research (790)
- Events (3)
- Multimedia (6)
- Faculty Publications (258)
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
employees to discuss the quality of a job at a specific company. I think regulators focusing on labor conditions could tap into that trove of data to understand what works, so maybe we can design regulations better and quickly identify... View Details
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
in introducing a fabric into the Company’s athletic garments that, when stretched, became transparent. He went on to explain on Bloomberg TV that “Some women’s bodies don’t work for the pants.” Employee View Details
Keywords: by James Heskett
- 23 Feb 2010
- First Look
First Look: Feb. 23
all female leaders must deal with ambivalent reactions rooted in gender stereotypes. Generally, the assertive, dominant behavior typical among leaders tends to be viewed as atypical and unattractive in women. Studies of attitudes toward... View Details
Keywords: Martha Lagace
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Compliance programs help companies align the interests and behavior of employees with external expectations and regulation. The case discusses how AB InBev, a major brewer, developed its compliance program.... View Details
Keywords: Dina Gerdeman
- Web
Strategy Execution Online Course | HBS Online
for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance jobs... View Details
- 22 Jan 2013
- First Look
First Look: Jan. 22
Publication:Psychological Science Abstract Four experiments tested the novel hypothesis that ritualistic behavior potentiates and enhances the enjoyment of ensuing consumption-an effect found for chocolates, lemonade, and even carrots.... View Details
Keywords: Sean Silverthorne
- 26 Mar 2020
- Research & Ideas
7 Leadership Principles for Managing in the Time of Coronavirus
feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details
- 08 Oct 2013
- First Look
First Look: October 8
2013 Harvard Business Review How Should Your Leaders Behave? By: Sharer, Kevin Abstract—The article discusses the value of effective leadership and an examination of the ways in which a corporate leader should behave as of October 2013, focusing on role models in... View Details
Keywords: Sean Silverthorne
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
with whom we interact judge us differently than we judge ourselves? Phil Clark commented that "Ethics is in the 'eye of the beholder,' not the person carrying out the action." We may rationalize our behaviors depending on, as R.... View Details
Keywords: by Jim Heskett
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
leaders, and cooperation between the police and neighborhoods in the control of crime. Still, he found himself facing questions from the public about the improper behavior of members of the force. He concluded that one reason was that too... View Details
Keywords: by James Heskett
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
Max Bazerman and Mike Luca (Image by John Ritter) What makes people behave the way they do—and to what degree are design choices influencing that? Associate Professor Mike Luca studies the design of online platforms, while Professor Max Bazerman’s work focuses on View Details
- 20 Nov 2012
- First Look
First Look: November 20
Carney Abstract This experiment tested whether changing one's nonverbal behavior prior to an important social evaluation could improve performance on the evaluated task. Participants adopted expansive, open (high-power) poses or... View Details
Keywords: Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
shared value: focus on relationships, not on transactions, by using pricing to communicate that you value customers as people; set prices proactively to discourage detrimental behavior and to encourage View Details
Keywords: Sean Silverthorne
- February 2023
- Case
Ransomware Attack at Springhill Medical Center
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
working in this area, the field was just beginning to emerge. At the time, corporations were being taken to task for a host of moral failings—neglecting consumer and employee safety, ignoring civil rights, polluting the environment,... View Details
Keywords: by Carla Tishler
- 08 Sep 2015
- Research & Ideas
Knowledge Transfer: You Can't Learn Surgery By Watching
are you won’t ever learn how to pull off a triple bypass. And yet, in business, companies routinely expect employees to pick up new job knowledge through vicarious learning—through reading descriptions of tasks in knowledge-management... View Details
- Web
Published CSV Cases - Institute For Strategy And Competitiveness
retail drugstores and 215,000 employees operating in 47 states in 2015. Since 2006, the company had been expanding its role in health care, moving beyond traditional drugstore alone. In 2014, reflecting its new approach, the company... View Details
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the employee View Details
Keywords: by Loren Gary
- 03 Jul 2012
- First Look
First Look: July 3
"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
- 22 Feb 2022
- News
Breaking News
environment has very different economics. Local news outlets that once relied on monopoly-pricing power on the print side, and to a certain extent on the circulation side, just don’t have that in the digital media space. With a shift in consumer View Details