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  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

percent or less for bad service. That was the expectation up until COVID.” However, “post-COVID,” as businesses came back from pandemic-induced lockdowns, consumer behavior shifted. “Consumers started to realize the value of waitstaff... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • 2011
  • Working Paper

Temptation at Work

By: Alessandro Bucciol, Daniel Houser and Marco Piovesan
To encourage worker productivity, offices prohibit Internet use. Consequently, many employees delay Internet activity to the end of the workday. Recent work in social psychology, however, suggests that using willpower to delay gratification can negatively impact... View Details
Keywords: Employees; Performance Productivity; Behavior; Power and Influence; Internet
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  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

the partner type and private consumption. We estimate our model using the 2013 "Living Costs and Food Survey" database. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54695 forthcoming The Economics of... View Details
Keywords: Dina Gerdeman
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

products. “At the moment, many companies aren’t disclosing data on their workforce diversity,” Nam explains. “Simply disclosing this information is enough to improve customer attitudes.” The research comes amid mounting concern that DEI efforts at some companies are... View Details
Keywords: by Shalene Gupta
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

investigated the influence of outcome information on ethical judgment. Participants read a series of vignettes describing ethically-questionable behaviors. We manipulated whether those behaviors were followed by a negative or positive... View Details
Keywords: Martha Lagace
  • Web

Faculty & Research - Business & Environment

Faculty & Research Faculty & Research September 2025 Journal of Development Economics Using Satellites and Phones to Evaluate and Promote Agricultural Technology Adoption: Evidence from Smallholder Farms in India By: Shawn Cole , Tomoko... View Details
  • Web

HBS - The year in Review

experienced colleagues. Assistant Professors Anjali M. Bhatt Organizational Behavior Julian De Freitas Marketing Summer R. Jackson Organizational Behavior Jung Koo Kang Accounting & Management Rebecca A.... View Details
  • Web

For Alumni - Doctoral

Management Business Economics Health Policy (Management) Management Marketing Organizational Behavior Strategy Technology & Operations Management Why are you recommending this candidate? * Required Fields... View Details
  • July 2014
  • Article

Smart Money? The Effect of Education on Financial Outcomes

By: Shawn A. Cole, Anna Paulson and Gauri Kartini Shastry
Household financial decisions are important for household welfare, economic growth and financial stability. Yet, our understanding of the determinants of financial decision-making is limited. Exploiting exogenous variation in state compulsory schooling laws in both... View Details
Keywords: Personal Finance; Investment; Decisions; Behavior; Financial Condition
Related
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

how and why, has advanced greatly in the last twenty years. Low-cost data analysis enables marketers to understand what level and mix of incentives will produce behavior change, even down to the level of the individual consumer. Marketers... View Details
Keywords: by John Quelch; Advertising
  • 09 Sep 2014
  • First Look

First Look: September 9

seeking to make their business socially acceptable and a range of non-governmental groups working to promote public welfare, labor, and minority rights. In France, where a similar coalition did not emerge, consumer credit continued to be perceived as View Details
Keywords: Sean Silverthorne
  • Web

Topics - HBS Working Knowledge

(19) Annual Reports (2) Annuities (1) Arts (2) Asset Management (3) Asset Pricing (4) Assets (11) Attitudes (18) Auctions (4) Balanced Scorecard (11) Banks and Banking (30) Behavioral Finance (7) Behavior... View Details
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

  Working PapersSpanning the Institutional Abyss: The Intergovernmental Network and the Governance of Foreign Direct Investment Authors:Juan Alcacer and Paul Ingram Abstract Global economic transactions such as foreign direct investment... View Details
Keywords: Martha Lagace
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

outline the key questions on the research frontier from the behavioral decision-making perspective and debunk the myth that behavioral and neoclassical economic perspectives... View Details
Keywords: Sean Silverthorne
  • 05 May 2022
  • Research & Ideas

Why Companies Raise Their Prices: Because They Can

cost-cutting plan” to slash $3.6 billion in expenses by 2019. In 2021, well into the economic disruption caused by the pandemic, P&G management announced price increases for a range of products, from adult diapers and baby care... View Details
Keywords: by Rachel Layne
  • Web

Finance - Faculty & Research

Economics in 1997, to John Lintner who co-created the Capital Asset Pricing Model and made significant contributions to dividend policy , and Gordon Donaldson whose work helped shape the field of corporate finance . We strive to... View Details
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

context, reflected in its introduction of product features, is influenced by prior industry affiliation. We hypothesize first, that prior industry experience shapes a set of shared beliefs resulting in similar and concurrent firm behavior; second, that firms will... View Details
Keywords: Sean Silverthorne
  • Web

Entrepreneurship - Faculty & Research

form surrounding innovation and influence when innovation is more likely to occur. These factors not only govern how much experimentation is undertaken in the economy, but also the trajectory of experimentation, with potentially very deep View Details
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

the satire publication The Onion headlined, "Woman A Leading Authority On What Shouldn't Be In Poor People's Grocery Carts." This study's results could have implications for everything from social and economic policymaking to... View Details
Keywords: by Rachel Layne
  • Web

Life at Harvard - Doctoral

Community Anil Doshi Technology & Operations Management Filippo Mezzanotti Business Economics Sarah Wolfolds Strategy Anastassia Fedyk Business Economics Alexandra C. Feldberg Organizational View Details