Dual Digital Transformation - Publications - Faculty & Research

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Japan - Global

welcomed over 100 attendees, offering them the unique opportunity to gain insights directly from a panel of local alumni. The panelists shared their experiences about the transformative MBA program, life at HBS, and the financial aid... View Details

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Europe - Global

co-authored with Daniela Beyersdorfer, Director of Research & Administration at the Europe Research Center (ERC). From electric sports cars to digital customer experiences like “Track Your Dream,” the case—based on deep field research in... View Details

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2023 Reunion Presentations - Alumni

look like? Fueled by advances in digital technology, will a select few superstars in media and sports come to have a bigger impact on popular culture than they do now, and how will they use their power? Will we see bigger bets on likely... View Details

21 Jan 2014
First Look

First Look: January 21

homophily inflates this estimate by 40% (to 38%). In some samples, ignoring latent homophily can result in overestimation of social effects by over 100%. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-053.pdf View Details

Keywords: Sean Silverthorne

22 Feb 2024
Blog Post

It’s Time to Build: Why the MS/MBA Is Right for You!

balance of software and tough tech (e.g. robotics, space, biotech), I decided to shift away from software this summer and try tough tech for myself. I ended up being very fortunate to receive a few options, which I likely wouldn’t have had if not for the View Details

Program

OPM Renew

weeks in OPM Renew—newly expanded to include an additional day of case discussions and events. Designed exclusively for OPM alumni, this is an incredible opportunity to explore the latest global trends and digital innovations. You will... View Details

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ハーバード - Global

Corporation's recent transformation from being known as a Japanese consumer camera company to becoming a leading global medical technology (MedTech) company. Over the past dozen years, Takeuchi and prior leadership had recovered from a... View Details

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HBR Classics - Alumni

A. Heifetz and Marty Linsky Cracking the Code of Change , Michael Beer and Nitin Nohria Leading Change - Why Transformation Efforts Fail , John P. Kotter Tipping Point Leadership , W. Chan Kim and Renee Mauborgne Global Collaboration Are... View Details

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Technology & Operations Management Curriculum - Faculty & Research

and Sustaining a Successful Enterprise - Intensive (also listed under General Management) Willy Shih Spring 2026 Q3 1.5 Willy Shih Spring 2026 Q4 1.5 Demystifying the Family Enterprise Christina Wing Fall 2025 Q1Q2 3.0 Designing Tech Ventures Robert Howe , Tom Clay... View Details

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Health Care - Faculty & Research

Disparities." Harvard Business Review Digital Articles (July 3, 2025). Dell Med: Transforming Care Delivery & Payment By: Robert S. Kaplan , David N. Bernstein and Mary L. Witkowski May 2025 | Case | Faculty... View Details

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Faculty & Researchers - Managing the Future of Work

The Gift of Global Talent: How Migration Shapes Business, Economy, & Society . Research Use Purpose to Transform Your Workplace , Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull. View Details

August 2022
Teaching Note

BTS & ARMY

By: Doug J. Chung and Kay R. Koo

Industry leaders must define a particular outcome of interest (i.e., an objective) to establish an organization’s strategy. BTS’s initial objective was to increase brand recognition and to acquire a solid fanbase. The proliferation of social network platforms... View Details

Keywords: Cultural Diversity; Brand Equity; Go-to-market Strategy; Social Network; Entertainment Industry; Brands and Branding; Customer Relationship Management; Consumer Behavior; Social and Collaborative Networks; Social Entrepreneurship; Digital Platforms; Digital Marketing; Music Industry

Citation

Purchase

Profile

Pam Chan

Her role: advertising sales for Southeast Asia. "All companies say they want to be transformed digitally," Pam observes, "but most are struggling. It makes sense to start with digital... View Details

Keywords: CPG; Tech

10 Feb 2020
In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

monetizing their offerings in very different ways. The fact that many of these digital firms are based on a ‘platform’ business model—a term that only applied to railroads a few decades ago—only goes to show how far the new technologies... View Details

Keywords: by Danielle Kost

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

Citation

Educators

Purchase

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Leadership - Faculty & Research

efforts. Keywords: Framing ; Stakeholder Management ; Capabilities ; Transformation ; Leading Change ; Crisis Management ; Resource Allocation ; Government and Politics ; Business and Stakeholder Relations ; Public Administration Industry... View Details

01 Dec 2023
News

Thinking Ahead

business of delivering health care than making a diagnosis and prescribing medication,” she says. Today, as cofounder and CEO of Systole, a healthtech startup, Lee is developing a personalized, physician-driven digital exercise program... View Details

Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information

Web

Building the On-Demand Workforce - Managing the Future of Work

Research Research Building the On-Demand Workforce Read the Report Read the Report By: Joseph B. Fuller, Manjari Raman, James Palano, Allison Bailey, Nithya Vaduganathan, Elizabeth Kaufman, Renée Laverdière, & Sibley Lovett Companies can View Details

07 Apr 2009
First Look

First Look: April 7, 2009

the 20th century. This case examines how and why this pivotal transformation took place and what its implications may be for corporations that are trying to align their structure with their strategy as they undergo rapid growth and... View Details

Keywords: Martha Lagace

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

MLB, where he's worked since he graduated from HBS in 2008. And he's helped lead some of the transformational innovations the sport has undergone in the last decade, both on the field and off. In this episode of Skydeck, taped in front of... View Details

Publications