Design thinking - Publications - Faculty & Research

06 Sep 2006
Lessons from the Classroom

Mixing Students and Scientists in the Classroom

His second-year elective, Commercializing Science and High Technology, is designed to attract business, science, engineering, law, and medical students from across the University. Deborah Blagg: What is it like to teach a course where the... View Details

Keywords: by Deborah Blagg; Education

27 Nov 2017
Research & Ideas

Beware the Lasting Impression of a 'Temporary' Selfie

llSource: iStock Think that probably inappropriate Snapchat selfie is safe from leaking into your professional life because it disappears? Think again. Features on some communication apps like Snapchat and... View Details

Keywords: by Rachel Layne

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on electricity and air filters,... View Details

Keywords: by Kristen Senz; Real Estate; Health

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

creative leadership very close-up. The business researcher in me was looking for parallels with intimate creative collaboration in general. If you think about it, there aren't too many human collaboration experiences more extreme than a... View Details

Keywords: by Martha Lagace; Music

26 Sep 2007
Sharpening Your Skills

Sharpening Your Skills: Negotiation

strategy is an aligned combination of set-up moves that occur away from the table, deal design moves, and tactics at the table, all designed to overcome the barriers you've identified. The best response to a... View Details

17 Nov 2008
Research & Ideas

Decoding the Artful Sidestep

lot about (I believe it was something about a specific education policy). I was especially interested in the answer, so when it never came I began to wonder: Has he been dodging questions all along? I think he had been. I told Mike about... View Details

Keywords: by Martha Lagace

25 Oct 2006
Op-Ed

Fixing Executive Options: The Veil of Ignorance

developed an influential body of work about justice, starting from the premise that ignorance might just be bliss. His theories were designed to consider a monumental, if esoteric, question: If you were in charge of the world and had to... View Details

Keywords: by Mihir Desai & Joshua Margolis

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

transformed nearly every major industry for the past quarter century." Think of software platforms as ring leaders of ecosystems in which a few or many companies can participate to reach users. These core products, like Windows, for... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

In many emerging economies, the need to give people in poverty better access to financial services seems obvious. The mobile phone is a perfect vehicle, given their widespread adoption, even among the financially less well off. Designing... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

16 Dec 2002
Lessons from the Classroom

Marrying Distance and Classroom Education

haven't seen people talking about the design that way. That's what we need to get to. If we had the workshop participants together for a week they'd probably come up with a pretty good design. So, if I were in a corporation I would be... View Details

Keywords: by Sean Silverthorne

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

We tend to think of the moment of insight and creativity in sudden and shocking terms: the bathtub overflowing (Archimedes), the apple beaning off the head (Newton), the bolt of lightning shivering the key at the end of a kite (Franklin).... View Details

Keywords: by Michael Blanding

05 Jul 2004
Research & Ideas

Radical Change, Entrepreneurial Opportunity

importantly, mindset. Photography firms like Nikon, Canon, or Kodak, coming into this new arena, think about it very differently than Sony or another consumer electronics firm or HP or Intel as computer industry firms. So given the biases... View Details

Keywords: by Michael J. Roberts; Technology

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

taking care of ill patients and how we manage that act, how you design the processes that execute on that goal, and how you design the organizations that support those processes." I View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

06 May 2002
What Do You Think?

What’s Driving the “New Marketing?”

Vargas-Bianchi added, "I do think we need to advance...marketing concepts beyond the 4 Ps, but ultimately, didn't they imply to a certain extent what the authors now mean by 'value'?" Perhaps we should be encouraged that the... View Details

Keywords: by James Heskett

05 May 2003
Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

shareholders have lost an "enormous" amount of wealth? Designing regulatory systems is very tricky and could result in the "unintended consequences" of slippery CEO pay efforts, he observed. "I View Details

Keywords: by Martha Lagace

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

emerging when they begin thinking in terms of what it means to create deeper meaning in the workplace. "Rather than defining spirituality for people," says Whiteley, "I ask them to think of a... View Details

Keywords: by Marguerite Rigoglioso

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

mergers are likely to put more pressure on vendors. "You'll see, ultimately, a shakeout in consolidation on the vendors' side," he said. "I think it will complicate life on the vendors' side," Barnett said of the... View Details

Keywords: by Julie Jette; Retail

25 Sep 2000
Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

1960, electronic data processing as well as information storage and retrieval had made a lasting impression in both the private and the public sectors, and discoveries and improvements in areas such as circuit design and solid-state... View Details

Keywords: by Staff; Computer; Consumer Products; Technology

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

greater contact across the value chain and especially with end users builds the company brand and triggers opportunities for innovation. Rationale for thinking long-term. Sustainability is more than a buzzword for vanguard companies, and... View Details

Keywords: by Rosabeth Moss Kanter

15 May 2019
Research Event

The Unconventional Capitalism That Shapes Business History

Lalocracio In thinking about the current contested state of global capitalism, and what to do about it, much can be learned from the debates I heard at the recent Harvard Business School conference, Seeking the Unconventional in Forging... View Details

Keywords: by Geoffrey G. Jones; Education

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