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Show Results For
- All HBS Web
(1,217)
- People (2)
- News (296)
- Research (721)
- Events (2)
- Multimedia (3)
- Faculty Publications (168)
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- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
table generating competing offers or involving other parties — that is, enhancing one's BATNA. Of course, a good BATNA may provide added leverage, since there is a great deal of perceived power in a party's willingness or apparent... View Details
Keywords: by Anita M. Harris
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
deeper understanding of what has happened, and a broader conception of what must be done. Such understanding is all the more crucial given the evolution of business in recent years. Business is a remarkably dynamic and quite powerful... View Details
Keywords: by Kim B. Clark
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of... View Details
Keywords: Sean Silverthorne
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
world's most elite and demanding professional service firms—The Boston Consulting Group (BCG)—could work together to ensure that they each could truly disconnect from work for a scheduled unit of time each week. This modest experiment generated such View Details
Keywords: by Leslie A. Perlow
- 20 Oct 2015
- First Look
October 20, 2015
forthcoming NBER Macroeconomics Annual 2015 Networks and the Macroeconomy: An Empirical Exploration By: Acemoglu, Daron, Ufuk Akcigit, and Kerr, William R. Abstract—The propagation of macroeconomic shocks through input-output and geographic networks can be a View Details
Keywords: Sean Silverthorne
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
categories were immune to the Internet. We thought touch and feel was important in many categories. What we see today is that that assumption is no longer true. Think of how much jewelry is sold online—diamonds—it's incredible. Q: Does Amazon's growth and market View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Companies Must Forget—and Borrow
effective business strategies. Companies might ultimately find more power in adopting a nuanced approach that borrows tested traditional tactics and combines them with fresh, new ideas, said Bharat N. Anand, Henry R. Byers Professor of... View Details
- 10 Feb 2015
- First Look
First Look: February 10
make a significant decision about their young company's sales function. DoubleDutch's key product was a mobile application (app) and event management platform that customers could use to better engage and connect with their event... View Details
Keywords: Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
and power in the world's largest corporations, the Global 1000, has opened the way for managers to consider the interests of a broader set of stakeholders rather than only shareholders. Having documented that this alternative view better... View Details
Keywords: Sean Silverthorne
- 03 Nov 2009
- First Look
First Look: Nov. 3
women, by founding the temporary-staffing agency Tempstaff and lobbying to strike down laws that stifled the temp industry. Tempstaff now has approximately 3,300 employees and is a public company. For the past nine years, Shinohara has been on Fortune's list of the 50... View Details
Keywords: Martha Lagace
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
stability for insurers? Consolidation in the health insurance industry is not the answer. While Aetna’s bargaining power with ever-more consolidated provider organizations would have improved if it were allowed to join forces with Humana,... View Details
- 19 Feb 2008
- Research & Ideas
Radical Design, Radical Results
the competitive advantage gained by how a product "speaks" to a customer is clear. Just think about how Apple began its resurrection in 1998 with the unthinkable design of computers made of translucent blue, orange, and pink... View Details
- 19 Jun 2012
- First Look
First Look: June 19
The alleged benefits of flattening flow primarily from pushing decisions downward to enhance customer and market responsiveness and to improve accountability and morale. Has flattening delivered on its promise to push decisions downward?... View Details
Keywords: Sean Silverthorne
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
tackled the identity issue when he helped General Electric revamp its marketing department, a process described in the October 2010 Harvard Business Review article Unleashing the Power of Marketing, in which Gulati and two GE marketing... View Details
Keywords: by Carmen Nobel
- 30 Oct 2012
- First Look
First Look: October 30
and by the effects of their private governance mechanisms. These organizational characteristics affect the stringency of monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the... View Details
Keywords: Sean Silverthorne
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
tempered with great caution," says Chakravorti. "The entrepreneurs who can capture the limited resources have the potential to do well. Shortage and adversity are powerful stimuli for focusing the mind." At HBS, Chakravorti... View Details
Keywords: by Martha Lagace
- 23 Oct 2012
- First Look
First Look: October 23
(forthcoming) Abstract Competition among firms yields many benefits but can also encourage firms to engage in corrupt or unethical activities. We argue that competition can lead organizations to provide services that customers demand but... View Details
Keywords: Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
competitive interaction research to consider potential drawbacks and emphasize how competitive exposure, enabled by powerful intermediaries, can inhibit innovation. We develop a conceptualization of information leakage that occurs when... View Details
Keywords: Sean Silverthorne
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
leveraging their market power to gain traction for lower quality products when they use a tying strategy. In this paper, we empirically explore this question by examining Google’s decision to tie its new reviews product to its search... View Details
Keywords: Dina Gerdeman