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  • All HBS Web  (1,233)
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  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

run? “It's a question of who will make money and which business models are effective” "There's a huge opportunity to make money here," Henderson, codirector of the Business & Environment Initiative at HBS, told students who... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 10 Jun 2014
  • First Look

First Look: June 10

growth. Regional industry growth also increases with the strength of related clusters in the region and with the strength of similar clusters in adjacent regions. We also find evidence of the complementarity between employment and innovation performance in regional... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

Abstract We study the interplay of inequality and trust in a dynamic game, where trust increases efficiency and thus allows higher growth of the experimental economy in the future. We find that trust is initially high in a treatment... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508049 Avaya (C): Implementing Demand Generation in Brazil Harvard Business School Supplement 508-050 Supplements the (A) case. Purchase this supplement:... View Details
Keywords: Martha Lagace
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

pricing issues that had defined their interactions previously. From 1987, when Muccio initiated the changes, to 2003, shortly before his retirement, P&G's sales to Wal-Mart grew from $350 million to $7.8 billion. "There are... View Details
Keywords: by Julia Hanna; Retail
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

more powerful than 1,000 words (or even twenty-five ad hoc performance measures). The financial and customer objectives describe the outcomes the organization wants to achieve; objectives in the internal and learning and growth... View Details
Keywords: by Martha Lagace
  • 30 Jan 2006
  • HBS Case

The Case of the Mystery Writer’s Brand

perspective. "I'd never actually heard a product speak," he recalls. "It was like listening to a can of Coca-Cola explain how it would like to be marketed." That initial encounter inspired Deighton to write... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Information; Publishing
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

telecommunications technologies, particularly the Internet, which enabled entirely new ways to communicate with customers and suppliers, as well as internally. This was the era when everybody was developing new View Details
Keywords: by Martha Lagace
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

King 806-166 Edison Schools, Inc., a pioneer in the for-profit management of public schools, demonstrates the challenges and opportunities related to private-sector involvement in the delivery of a public good. The case follows the organization from its start-up... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

while turnout was roughly equal in the control group. A postelectoral survey reveals that immigrants initially had less political information, which could explain the heterogeneous impact. Although the effect decays over subsequent... View Details
Keywords: Carmen Nobel
  • 25 Sep 2012
  • First Look

First Look: September 25

that while INRIX's industry-leading technology platform and customized services had set the firm apart, large location-based services companies could more easily enter the sector, posing a significant threat. In recent years, due to the... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

reassignments (transfers) across posts of varying importance to control bureaucrats. High-skilled bureaucrats face less frequent political transfers and lower variability in the importance of their posts. We find evidence of two alternative paths to career success:... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

JetBlue moved from a single aircraft type (i.e., the Airbus 320, or A320) to a fleet with two types of aircraft by adding the smaller Embraer 190, or E190. Students are initially asked to consider the impact of this decision on JetBlue's... View Details
Keywords: Martha Lagace
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

initial choice, for themselves and their organizations, among broad, flexible, open-ended directions. This initial direction will evolve, sometimes dramatically, in response to what is learned from first... View Details
Keywords: by Joseph L. Badaracco
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

initial "bargain" to customers new to a product line, even if the customer has bought a different product from the vendor previously. This suggests that lock-in is... View Details
Keywords: Martha Lagace
  • 29 May 2001
  • Research & Ideas

Howard Stevenson on the Lessons of the Internet Era

yes/no decision making; Web-conditioned users who believe "free" is an entitlement; rapid mood swings in markets; and a lack of loyalty among customers and employees. New World, New Expertise In this topsy-turvy environment, a... View Details
Keywords: by Sean Silverthorne
  • 21 May 2014
  • Lessons from the Classroom

CORe: HBS Powers Up Online Program on Business Fundamentals

time. While today the software is able to respond to wrong answers with a second layer of customized follow-up questions, he hopes eventually it will include three or four layers of customized questions and... View Details
Keywords: by Michael Blanding; Education
  • 16 Apr 2001
  • Research & Ideas

Making the Most of Government Upheaval

the organizations they studied responded to their post-reform competitive environments in roughly four stages: Stage I: Turnaround and Catch-up. Recognizing that their efficiency and quality levels were far below those of world-class competitors, the firms View Details
Keywords: by Nancy O. Perry
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

stay away from the small business marketspace. The company inked distribution and implementation agreements with the same IT consulting firms that had served as such capable channel partners for SAP's large-company systems. The product, View Details
Keywords: by Michael Raynor
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