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- Faculty Publications (269)
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- All HBS Web (611)
- Faculty Publications (269)
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
and a culture that values employees above all and empowers them to excel. Unlike its competitors, Dreyer’s has always insisted on delivering ice cream to grocery stores with its own trucks and drivers to ensure product quality. Early on that meant View Details
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions Parker made and actions that he took in the course of the acquisition integration process. All focused on how... View Details
Keywords: Sean Silverthorne
- 01 Sep 2024
- News
Next Level
in a kind of arms race to change that homogeneity within the companies, to better match the customer base, says HBS professor Frances Frei. That’s partly out of financial necessity. More diverse teams tend to produce products that appeal... View Details
- 12 Aug 2014
- First Look
First Look: August 12
514-112 Johnson & Johnson: The Pursuit of Wellness To create the world's healthiest workforce, diversified health care giant Johnson & Johnson (J&J) mandated participation in its "Culture of Health" program globally, View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
issues is brief and non-technical. Provides actual deferred tax information from AOL's Form 10-K, where net operating loss carry forwards result in a large deferred tax asset and the accounting for software and deferred subscriber View Details
Keywords: Martha Lagace
- 09 Jun 2015
- First Look
First Look: June 9, 2015
the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
way for higher rates of customer acquisition and higher rates of repeat purchasing among existing customers in the direct channels in the long term. Our results are based on... View Details
Keywords: Martha Lagace
- 16 Apr 2013
- First Look
First Look: April 16
notion that the signal-to-noise ratio plays a central role in generating multiplicity with AA preferences for fairness. Cases & Course Materials Harvard Business School Case 612-701 Zappos.com 2009: Clothing, Customer Service, and... View Details
Keywords: Sean Silverthorne
- 03 Jan 2017
- First Look
January 3, 2017
assess the company's growth strategy and develop a model to value a prospective customer to the company's website. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217026-PDF-ENG Harvard Business School Case 517-006 The Los... View Details
Keywords: Carmen Nobel
- 30 Mar 2010
- First Look
First Look: March 30
G. GoldbergHarvard Business School Case 310-086 Oracle's proposed acquisition of Sun was on a fast track until the EC's antitrust concerns about open-source MySQL ignited a transatlantic war of words delaying the deal. Sun's performance... View Details
Keywords: Sean Silverthorne
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
topics including financing new ventures, deal structuring, valuation, initial public offerings, leveraged buyouts, and financial distress. "Entrepreneurial Finance looks at the acquisition and deployment of resources at each stage of the... View Details
- 01 Mar 2025
- News
Heartland
Let me tell you what’s fantastic about offal.” Jordan Kraft Lambert (MBA 2016), Colorado State University’s first director of agricultural innovation, is a full-body talker, and the topic of organ meat has her fired up. The parts of the cow typically seen as... View Details
- Web
Courses by Title - Course Catalog
Creo Fall 2025 Q2 1.5 Field Course: Entrepreneurship through Acquisition (Application Only) Finance Richard Ruback , Royce Yudkoff Spring 2026 Q3Q4 3.0 Field Course: Field X Finance, Entrepreneurial Management Randolph Cohen Fall 2025... View Details
- Web
Faculty & Advisors | MBA
enhancing customer experience through AI ) and President of Nanoheal (AI automation software company), where he has led the acquisition of several Fortune 1000 companies as customers. In the past, he has... View Details
- 02 Oct 2015
- News
The ‘F’ Word
the fastest-growing competitive local exchange carrier in the world, adding 500,000 customers in 10 months, and the stock price tripled. Then we learned that 40 percent of our customers couldn’t pay their... View Details
Keywords: Walt Disney Studios
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
and advertising/media company Septeni—use GROW in very different ways to manage talent recruiting, screening, hiring, placement, and development. The case asks students to consider two questions: (1) Which of the three companies' approaches to using people analytics... View Details
Keywords: by Sean Silverthorne
- 04 Apr 2017
- First Look
First Look at New Research, April 4
to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details
Keywords: Sean Silverthorne
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
becoming CEO of Slim Jim manufacturer GoodMark Foods, this book shares the stories and lessons learned of an ordinary man who achieved extraordinary success by believing in himself. Despite nearly losing his job at General Mills several times, he persevered. How he... View Details
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
businesses, made acquisitions in digital innovation and cloud computing, formed partnerships with former competitors such as Apple and tech startups, and invested in internally developed cognitive computing/AI platform Watson, a big bet... View Details
Keywords: Sean Silverthorne
- 05 Jan 2010
- First Look
First Look: January 5
effects (on the low bidder) and indirect effects (on others), and we show that most of the incremental revenue from setting reserve price optimally comes from indirect effects. Download the paper: http://www.benedelman.org/publications/optimalauction.pdf View Details
Keywords: Martha Lagace