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Publications

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  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

“we-dentity” and the power of community in the face of an inefficient, sometimes corrupt, local government. Santa Ana del Valle, for example, provides many of its services (such as policing or maintenance of the church and museum) through a labor View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

been priorities in national initiatives. Conclusions. Our study suggests an underutilized strategy for improving patient safety and staff efficiency: leveraging frontline staff experiences with work systems to identify and remove... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • News

The Year in Ideas 2015

matter if competitors know your strategy, says Senior Lecturer Frank Cespedes. The real question is, do your employees know your strategy? Research indicates that less than 50 percent of employees do. Companies that withhold strategy... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

a strategy for the economic development of the country. Kazakhstan is rich in oil and minerals. These resources were being exploited by foreign companies, in partnership with a government that displayed many signs of corruption, and in a... View Details
Keywords: by George C. Lodge
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

2019 Cambridge University Press Disciples of the State?: Religion and State-Building in the Former Ottoman World By: Fabbe, Kristin Abstract—As the Ottoman Empire crumbled, the Middle East and Balkans became the site of contestation and View Details
Keywords: Dina Gerdeman
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

We close with an attempt to identify strategies to close the gap between the unethical people we are and the ethical people that we strive to be. Truth in Giving: Experimental Evidence on the Welfare Effects of Informed Giving to the Poor... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

make those strategies problematic, says Assistant Professor Karim R. Lakhani. It's often difficult in creative fields to set specific deliverables to which you can attach incentives. And the very fact that the manager is focusing so much... View Details
Keywords: by Michael Blanding
  • 01 Apr 1999
  • News

Spirit at Work

balance between work and home life, and expressing oneself using theater exercises. At Coopers & Lybrand and Goldman Sachs, consultant Benjamin Zander, for example, conductor of the Boston Philharmonic Orchestra, has used music and... View Details
Keywords: Marguerite Rigoglioso
  • January 2025
  • Case

Constitutional Fiction: John Miller & the Legitimacy of Family Constitutions

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan
John Miller sat reviewing his family’s Constitution, grappling with how best to implement and enforce its provisions. Designed to prevent ambiguity in governance, the Family Constitution set out core values and guidelines to promote harmony and cohesion among family... View Details
Keywords: Conflict Resolution; Perspective Taking; Liabilities; Family Business; Family Ownership; Business Growth and Maturation; Alignment; Cooperation; Attitudes; Behavior; Cognition and Thinking; Conflict Management; Conflict of Interests; Power and Influence; Perception; Trust; Perspective; Motivation and Incentives; Happiness; Identity; Goals and Objectives; Legal Liability; Contracts; Fairness; Values and Beliefs; Governance Controls; Governing Rules, Regulations, and Reforms; Family and Family Relationships; Manufacturing Industry; Germany
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  • 01 Apr 1998
  • News

World Class Learning

embrace opportunities to make this an environment in which everyone's learning is enhanced." Fungai H. Ruwende (HBS '98), a student from Zimbabwe, feels that the process is working. "I've found that my classmates are very cooperative and... View Details
Keywords: Eileen K. McCluskey
  • 01 Sep 2017
  • News

City of Dreams

to serve as a director at York Street. “Also, I knew I wanted to come back and be part of what was happening in Sri Lanka.” A six-month strategy consulting gig the pair pitched to Sri Lanka’s Urban Development Authority, the government... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

system) and multiplies contacts through a shareholder newsletter, a toll-free number, events, and training sessions. Q: Total is French yet part of a highly visible industry that has reaped very high profits in recent years. How can 1 company manage its own financial... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 01 Dec 2001
  • News

September 11: A Community Reflects

sent support. "In cooperation with the American embassy in Kuwait, we opened a new charity account to receive donations from those who believe in the power of altruism and contribution." Kamran Kashani (DBA '74), from Lausanne,... View Details
Keywords: Susan Young;Deborah Blagg
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details