Conversation - Publications - Faculty & Research

01 Mar 2022
Video

Women of Color Lead, Empower & Thrive: A Virtual Event

05 Jun 2017
News

How to Make Friends by Asking Questions

1982
Article

When Self-Descriptions Contradict Behavior: Actions do Speak Louder than Words

Subjects viewed two videotapes, one depicting a stimulus person's self-description and the other depicting that person's behavior in a conversation, according to a four-way factorial design personality descriptor used in the self-description ("introvert" or... View Details

Keywords: Behavior; Perception; Cognition and Thinking; Judgments

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07 Oct 2008
First Look

First Look: October 7, 2008

future do not show this want/should pattern, and we discuss a potential explanation. Download the paper: http://www.hbs.edu/research/pdf/07-078.pdf Conversational Blindness: Answering the Wrong Question the Right Way Authors:Todd Rogers... View Details

Keywords: Martha Lagace

January 2004 (Revised August 2004)
Case

Major Steckleson at the National Training Center (A)

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider

Major Steckleson is facing his toughest challenge yet. As an experienced observer-controller at the U.S. Army's National Training Center, Steckleson is responsible for helping leaders of the 3rd Armored Cavalry Squadron learn from a deadly mistake in simulated combat... View Details

Keywords: Organizations; Learning; Training; Spoken Communication; Groups and Teams; United States

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November 2005
Case

Michael Ovitz and The Walt Disney Company (A)

By: Jay W. Lorsch and Alexis Chernak

Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested, Ovitz engaged in negotiations with Michael Eisner, CEO of The Walt Disney Co., in the summer of 1995... View Details

Keywords: Corporate Governance; Management Teams; Selection and Staffing; Negotiation; Organizational Culture

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16 Jul 2021
Blog Post

Staying Under the 1.5°C Threshold: The Role of Government, Business, and Society

On Earth Day 2021, the HBS Business and Environment Initiative and the AMP199 Energy Circle co-hosted a conversation between Joan MacNaughton, Chair of the Climate Group and of the Advisory Board of the New Energy Coalition of Europe, and... View Details

12 Feb 2012
News

True North Groups: A Talk With Bill George

19 Nov 2014
News

Rethink What You “Know” About High-Achieving Women

14 Oct 2014
News

"You Have to Walk the Talk"

05 Apr 2022
News

Building Fearless Organizations with Amy Edmondson

24 Oct 2016
News

The Table: Closing the Skills Gap

25 Apr 2000
Research & Ideas

Adjusting the Fit for Government

The role of government in Africa must be to establish an "investor friendly" environment, according to Obiageli Ezekwesili, a panelist at the Africa Business Conference's debate on "Government and the Enabling Environment." As finance director of... View Details

Keywords: by Martha Lagace

May 2016 (Revised June 2016)
Case

A Succession as the Engine for Success

By: Jay Lorsch, Emily McTague and Rosa Maria Fite

Francisco J. Riberas sat in his office reflecting on his first summer working at the family business, in 1989. Growing up, Francisco Riberas had learned about the company through conversations with his father, Francisco Riberas Pampliega, over the dinner table and in... View Details