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  • All HBS Web  (1,627)
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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

neither upsell the customer to a device that may suit their needs better or make complementary sales of cables and ancillary devices that may improve the experience, and that customers are unlikely to buy online themselves. On a broader... View Details
Keywords: Re: Rajiv Lal; Retail
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

an established cost accounting method, time-driven activity-based costing (TDABC), to assess the costs of performing an abdomen and pelvis computed tomography (AP CT) in an academic radiology department. We then identified opportunities for View Details
Keywords: Sean Silverthorne
  • 15 Jan 2009
  • Sharpening Your Skills

Sharpening Your Skills: Career & Life Balance

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How do I get past a feeling of being stuck in life or work? Can I resist the... View Details
Keywords: Re: Multiple Faculty
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

opportunities for new and creative concepts. Related to this, the consumer need for convenience will continue to explode and retailers will need to find solutions that solve problems for time-starved customers. While online retail of... View Details
Keywords: by Sean Silverthorne; Retail
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

improvements in performance.3 We created the Balanced Scorecard because financial measurements had become insufficient for contemporary organizations. Strategies for creating value had shifted from managing tangible assets to... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 28 Oct 2014
  • First Look

First Look: October 28

expense of longer-term investments―makes it difficult for firms to make the investments necessary to build competitive advantage. "Short termism" has been blamed for everything from the decline of the U.S. automobile industry to the low penetration of... View Details
Keywords: Carmen Nobel
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

others improve their decision-making, she couldn't figure out how to apply those insights to gender issues. "It took me a few months," says Bohnet,"and then all of a sudden it became very obvious to me." Employing The... View Details
Keywords: by Maggie Starvish
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

continue to evolve. Performance improves and prices drop. Today, artificial intelligence is used in the selection of retail sites and to facilitate one-to-one marketing programs; voice recognition routes... View Details
Keywords: by Raymond Burke; Retail
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

Thinking Locally? The Influence of Local Communities on Organizations Authors:Christopher Marquis and Julie Battilana Abstract We develop an institutional theory of how local communities continue to matter for organizations, and why... View Details
Keywords: Martha Lagace
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

stakeholders. Here is some expert advice. “Early on, entrepreneurs should avoid a focus on overly specific solutions and instead present the big picture,” write Rory McDonald and Robert Bremner in Harvard Business Review. “When changing course, they can then signal... View Details
Keywords: by Sean Silverthorne
  • 29 Feb 2000
  • Research & Ideas

Whence IT Value?

During the past few years inventory turns among U.S. manufacturers have climbed steadily, and it appears as if productivity has improved nicely. One explanation for these happy trends is that the massive investments we've been making in... View Details
Keywords: by Andrew McAfee
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

succeed in that context. The "graduates" of this school would have finely honed operational skills in managing quality programs, process improvement teams, and cost-control efforts. Even the most senior manufacturing executives... View Details
Keywords: by Michael Raynor
  • 01 Apr 2015
  • Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

on a holistic treatment plan comprising one of eight "bundles." “If we can drive down costs while improving outcomes, that will be much more favorable to our economy and to our competitiveness as a nation” "We're hoping... View Details
Keywords: by Carmen Nobel; Health
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

teamwork in decision-making, the challenges of group decision-making, and the strategies for engaging team learning skills and attitudes to improve both the quality of and commitment to group decisions. Purchase the exercise:... View Details
Keywords: Martha Lagace
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

have been made about how to improve governance. Though strongly worded, many of these are surprisingly modest in nature—much like plugging holes in a dike. In fact, nearly all the suggestions lie well within the existing framework of... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

end users would agree: Their distribution channels are outdated and unwieldy, serving neither customers nor channel partners as well as they should. In a few cases, distribution channels are streamlined and satisfying for all participants. In some cases, technology has... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

underlying need for companies to not only monitor but also improve their performance” "Companies are monitoring the impact they're having environmentally and on society, and the appointment of the CSO reflects an underlying need for... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 26 Feb 2013
  • First Look

First Look: Feb. 26

better understand the court's reasoning. The text continues to provide additional questions, connections to the empirical literature, and cross-country comparisons. Book: http://www.aspenlawschool.com/books/allen_busorg4/default.asp  ... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

capitalism powered by private enterprise and appropriately regulated offers the best hope for continuing to improve living standards and the well-being of people across the world. Lagace: What’s an example... View Details
Keywords: by Martha Lagace
  • 11 Nov 2014
  • First Look

First Look: November 11

systems that combine hardware, sensors, data storage, microprocessors, software, and connectivity in myriad ways. These "smart, connected products"-made possible by vast improvements in processing power and device... View Details
Keywords: Sean Silverthorne
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